Quick and easy service. Free coffee and water available. Nice inventory! Happy with my car choice:)read more

Went here to check out Black Friday used car sales. I was there to check out a Subaru but when I…read morearrived and inquired it had already been sold. I asked about a couple other vehicles or interest and was handed car keys and told to just go ahead and test drive it. I found the vehicles in the used lot but they were packed in tight, almost impossible to inspect and back out to test drive it. I got into the vehicle and immediately felt unsafe and that the condition of the vehicle was sketchy at best. To ad to that sentiment; a salesperson came up to me and said "go ahead and drive it, you can drive it to your mechanic." This vehicle would not possibly make it without breaking down. The steering wheel couldn't turn (power steering fluid?) and had a flat tire. The body was horrible (not as pictured) and the other vehicles were just as bad. It's basically a "pick and pull" with a used car dealership operation. I left without testing any other cars and do not recommend it to anyone. I didn't have a salesperson and the "free for all" style of operation was sketch and honestly just felt questionable.

I am soooo pissed.we purchased a ram hemi from Joplin mo RightWay auto sales. Well we didn't know…read morethe truck came from Canada and went through 3 dealerships although it had the right entry forms it had an Arkansas title. Went to dmv and they could not issue a title so I had to send to Jeff city. Well the temp tags run out Sunday. Went to rightway here in Joplin mo and told them about the title screw up and said I need another temp tags run well the bastards would NOT give me one they say they don't do that. Yes I was pissed. Talked to Fred and we decided to go to dmv. They sympathized with me but said they would have to wait until the title came back as they couldn't do anything but did say the dealership should have given me another temporary tag. Did I say I am pissed. So now I have a vehicle and use it. Don't do any business with RightWay. Looked at reviews and they have a 2.0 rating wish we would have gone somewhere else. So now I am paying for a vehicle I can't drive

4 hours ago New I was…read morein need of a new vehicle & decided to look up somewhere local. Right across from the DMV I saw this place. Yes it had a few minor things however I said it was workable since the engine sounded good and had low miles. Cracked windshield they replaced it and air conditioning knobs they said they would too. However the manager Jay kept stressing that oh I don't have to do any of this since "it's a used vehicle." I did ask them to deep clean it well since I have asthma and the previous owners were smokers. Unfortunately the guy who cleans their vehicles is possibly a gentleman that does some heavy drugs and can't see to clean anything correctly. He went over the vehicle twice yet I took a diaper wipe to the center console and it was filthy. Called once again because I was not satisfied with the cleaning and Jay said he would have the same guy go over it a 3rd time. If you see your worker can't clean correctly the first two times why put your business name on the line. No. I no longer want the vehicle and will go elsewhere because going with my own kind forever lets me down time and time again. Just had someone to come wanting to detail the car and he said excuse me miss but what the heck did he clean. Took him 5 hours to clean it and $160 I didn't have extra.

Went to test drive a 2010 Mazda6. Car needed a jump start. No big deal. Car started and I was on my…read moreway. About 5 minutes later the car completely died. Had to call the store to have someone bring back the jump pack to drive back to the dealer. Also the car had a clunking from the passenger side suspension and kept changing from FM to CD on its own. If this is a test drive experience I'd HATE to buy from these people.

See and his mechanic are two amazing individuals who stand behind their work and put customer…read moreservice ahead of everything. I would go there not only to buy another car, but also to have their great mechanic work on anything I need done on my car. satisfied and will be a returned customer.

Very bad. Elite Auto dealer used cars after two months i find out…read more They sold me car with a broken axle which cause more damage. But i found some very cool people at this aamco on 123rd in chicago that repaired it under extended warranty but warranty didnt cover everything needed ? Is warranty worth the money and why im i force to buy. When being financed

Could I possibly give less than 1 star? This so called dealership is a joke. Went to look for a…read moreused for my nephew. The minute we walked onto the very crowded parking lot with a bunch of POS cars, we found the one- the only nice one- we were looking for. We gave it a quick one over, and decided we wanted to test drive it. Upon entering the sales office- which was just a warehouse- we encountered Zach. He put his cigarette down, and asked "what do we want". We mentioned the BMW on the lot, and Zach very quickly said "cash or finance." I told him we'd pay cash. He said that we could drive the car. So we got the keys and Zach jumped in the back seat. We turned on the car and heard a loud screech and bang. "That's normal" he said. We both looked at each other and said nope not for us. We inquired about taking it to our mechanic and he said that he has his own. We decided this is not sitting well with us. We told Zach we aren't interested anymore. "Fine, fine bye." is what he said. I would never recommend this place to anyone. DO NOT GO HERE!!! This place my guess sells lemons!

I had a great experience with Crestwood Auto Auction! Their customer service was excellent from…read morestart to finish. The staff was friendly, professional, and made the entire process smooth and stress-free. They answered all my questions and made sure I was comfortable with my purchase. I'm very happy with the vehicle I purchased and would definitely recommend Crestwood Auto Auction to anyone looking for a reliable car and great customer service. Thank you again for such a positive experience!

had the pleasure of working with Sam at Crestwood Auto Auction, and I can honestly say he went…read moreabove and beyond to make the entire process smooth and stress-free. From the very beginning, Sam was professional, knowledgeable, and incredibly responsive to all my questions. What stood out most was his honesty and straightforward communication--he truly takes the time to explain things clearly and makes sure you're comfortable with every step. You can tell he cares about building long-term relationships, not just making a quick sale. The level of customer service I experienced with Sam is rare. He's patient, reliable, and always willing to go the extra mile to ensure everything is done right. If you're looking for someone you can trust at Crestwood Auto Auction, Sam is the person you want to work with. Highly recommend!

I specifically requested the vehicle we were coming to see to be a non-smoking vehicle and Jim…read moreassured me it was. I said neither one of us can tolerate cigarette smoke very well and it MUST be cigarette free. My wife and I drove from different locations, over an hour each to look at this vehicle and as soon as he opened the hatch, we could smell cigarette smoke and the obvious air freshener they use to try to cover it up. It was a complete waste of an afternoon because Jim could not tell the truth. He sold me on a trustworthy family-run business and they lied to my face when I got there and questioned why he lied over the phone. He literally said they do not buy vehicles from smokers or with salvage titles and that all his vehicles were quality cars. Complete lies. My mom taught me when someone lies to you once they can never be trusted again Your word must be your bond.

I drove 8hrs to buy a car from this used dealership. They sold me a car with out mentioning that…read morethey had tried to use liquid concrete to fix a cracked rim on the vehicle I purchased. Not even an hour after I left to drive home my tire blew. Costing my trip to take an extra 5 hours. I didn't get home until 3am and I have to replace the rim and tire at about 2000$ excess dollars. They were well aware of the damage and the fact that I had a long drive and still thought it was a good idea to scam me. I do not recommend buying anything from this dealership ever. This business is a pure scam spend your money at a real dealership where they don't do what ever they can to get the car off the To the owners reply. It is 100% the correct company. Do not try to flip the story of your scum used car lot. You caused me so much stress and heartache as a young 24 year old and you didn't even care about scamming a military member. I'll delete my review when you right the wrongs.

Sold me a car with a muffler that had sealant all over it. When the sealant wore off after about 25…read moredays car sounded like I was landing a helicopter I called Keshawn and Yaz who is the manager, was told to call Silver Rock who turned down my claim to fix the muffler. Now instead of the dealership who I bought the car from doing the right thing, I am now borrowing my sisters. I was in a horrible accident over the summer my new car was totaled. DriveTime was my last option. This place is about, making and taking your money customer service they don't care at all. I am still waiting on them to correct this issue. Been since August. I am getting anxious and annoyed . I use my car to work pick up my grandkids doctor appointments, general everyday errands and now this. I am getting the run run around. Silver Rock Bridgecrest Drivetime are one in the same

Purchased my truck with a breeze. Interest rates could be on the higher side but then customer…read moreservice is great. Totally different customer experience compared to a typical dealership where you stay 3, 4, 5 hours.

I was in a car accident and needed a new vehicle that would last at least 3 years. I found a great…read morevehicle at Bose Motor's with my name on it. It was beautiful 2011 VW Tiguan with 124k miles priced to sell. The only saleslady gave me the keys for a test drive with no problem. She was very pleasant and patient throughout the entire process. I'm sorry I forgot your name but I didn't forget your smile. Thank you again for taking care of me. Respectfully, IB

Contacted Bose motors about a car they had advertised for sale. John responded with email. Gave…read moresome general information and I asked for more specifics. I asked if the wipers, radio, turn signals, etc worked. I also asked for a few photos of undercarriage. John's response was "We don't ship cars, people who ask those questions want cars shipped. "Not once did I inquire if they shipped cars. Their lot is over an hour away. I responded that people ask those questions to know if it is worth their time to drive over an hour to look at a car. John never answered the questions. I am guessing he didn't want to put anything in writing that would be proven wrong. Big red flag which lets you know there is a lack of integrity and honesty at this place. It seems the negative reviews are correct and the positive reviews are most likely AI generated.

I bought a 2012 Ford Taurus SHO. Friendly and helpful staff. Car was a great price with quick and…read moreeasy process!!!!

Very truthful! Nice selection! Easygoing! Definitely will keep my eye out for a affordable quality…read moreused vehicle.

I haven't been here in years, but I bought a vehicle that I'm STILL driving 5 years later. Very…read morenice, and friendly staff!!

I am sharing my experience to provide a clear, factual account for anyone considering doing…read morebusiness with Adam Auto Group. I purchased my vehicle on March 13, 2026, with 113,984 miles, working directly with salesperson Jake Mayo. The vehicle currently has 117,005 miles. Within a short period of ownership, I encountered a significant engine-related issue tied to a known manufacturer concern (Technical Service Bulletin). While I understand that higher-mileage vehicles carry inherent risk, this type of issue was not reasonably apparent at the time of sale. What has been most disappointing is not simply the issue itself, but the lack of support and communication afterward. I made multiple documented attempts to contact the dealership for assistance on 4/10/26, 4/22/26, and 4/29/26, and received no response or meaningful engagement from the salesperson. This lack of follow-up occurred before any formal dispute and reflects a broader concern regarding customer service after the sale. After escalating to management, I approached the situation in good faith and offered a reasonable compromise--requesting a shared cost of repair--even while acknowledging that the issue fell outside of their written policy. That offer was declined. The dealership's response relied entirely on contractual language, including: - The expiration of a 15 day / 500 mile implied warranty period - The position that manufacturer-related issues fall solely on the manufacturer - The assertion that approximately 3,000 miles of use constitutes "significant" use - The statement that the vehicle remained operable To be clear, I do not dispute that these points may align with policy. However, they do not address the core concerns: 1. The complete lack of response from the salesperson despite multiple attempts to communicate 2. The absence of any proactive customer support when a known manufacturer issue surfaced shortly after purchase 3. The unwillingness to consider even minimal goodwill assistance in resolving a legitimate concern These are not contractual issues--they are business practice decisions. Buyers should also be aware of the limitations of the "4 month / 4,000 mile" warranty offered. It is capped at $1,500 and applies only to certain powertrain components. In today's repair environment, where labor rates can reach $170 per hour and major engine repairs often cost several thousand dollars, this level of coverage is limited and may not provide meaningful financial protection in the event of a serious issue. My takeaway is straightforward: If your vehicle performs without issue, your experience may be positive. However, if a problem arises--especially one tied to a known manufacturer concern--you should expect the dealership to default strictly to policy, without flexibility, advocacy, or additional support. The consistent reliance on standardized responses reinforces that approach. I made every effort to resolve this situation professionally, including direct outreach, escalation, and a reasonable cost-sharing proposal. The outcome reflects not a misunderstanding of policy, but a clear example of how post-sale concerns are handled. I would strongly encourage potential buyers to evaluate not only the purchase itself, but also how the dealership responds when issues arise after the sale. That is where the true measure of a business is demonstrated.