Dr. Making is such a good eye doctor. My kids feel real comfortable with him. The staff there is so, so friendly. They're always so welcoming and smiling which makes it such a great place. We won't be going anywhere else!!! read more

Today, Dr. Makini personally left a voicemail for me to reach out and address my concerns. He is AWESOME! He also texted me later in the afternoon to follow up. Unfortunately, I have been in Trust Fund meetings all day long and finally have a moment to respond. Mahalo nui, Dr. Makini for you personal efforts to reach me and address my frustration. I appreciate that the bugs are being worked out and hoping following the transition it will work well. I'm old school and tech savvy as well... I love it when it works and certainly hate it when its messed up. I apologize I was unable to speak with you directly...MAHALO for all you do! Happy Holidays to you and your Ohana! read more

So friendly! Clean beautiful shop! Surprising to find and what a find! Great selection! I had a very specific frame color and have had trouble finding a frame I like in that color - they had 10+ to chose from! Staff was so friendly, careful, and professional! You MUST come here! read more

Dr Makini and his staff are all caring, attentive and professional. We appreciate their attention to detail in assessing and meeting our visual needs. Their professional services are first class, and their selection of eyewear is better than most. We highly recommend Eyes Plus to anyone needing eye care. read more

First I woumd like to thank the Dr. Hank Makini and his staff to first welcome my wife and help her find what is wrong her eyes also given her good care and also what glasses would help her. So they help her it was thank you eye plus great environment and presence. read more

EYE PLUS UPDATE: I maintain that this pretty little boutique delivers not only overpriced and manipulative sales practices but also delivers a poorer quality lens than my previous supplier. They charge and make you visit them more times than necessary (and also bills your insurance for them), forces you pretty much to order the lens from them thru their packaged deals and then delivers to you an inferior contact lens product that you are stuck with. Yes, stuck! What are the alternatives? Go BACK THERE, complain and HAVE THEM CHARGE FOR YET ANOTHER VISIT? I THINK NOT!!! The visit I had with Dr. Makini the year prior was even more ridiculous...but they were for eye glass prescription. That story would take more than an hour to critique so I won't get into it. It took longer than an houy in the exam room to get out but the script worked for me. Dr. Makini will never realize what he put my husband & me thru. (who was suffering with stage 4 cancer and was an anesthesiologist who has since passed away). This is exhausting and all terribly sad. DON'T GO TO HIM! read more

Dr. Makini, his staff and his store are all top shelf! He even changed my normal prescription around to try and get rid of my headaches and fatigue -- and it worked!!! Going to Eyes Plus changed my life for the better...they get my highest recommendation!!! read more

I found Eyes Plus about 7 years ago while walking around Kapolei Shopping Center trying to figure out what to eat. Instead of eating, I went back to work with a new pair of glasses (actually got it about 2 weeks later). Eyes Plus had a very nice selection of frames to choose from. The office set up is different from other places. The interior design was great and furnishings were nice too. Fast forward to today. I needed another pair of glasses and found they moved to new location. Went to look again and the interior set up again was wonderful with sleek furnishings and other nice touches. Met with Alexis who was so sweet and patient and again went back to work with not 1 but 2 pairs of glasses (got 1, waiting on the second). So impressed with their selection and of course Alexis, I brought my husband to get a new pair too, just 1 for him, lol! What really impressed me was Alexis. Alexis was not pushy, offered soft suggestions and was very patient, which I totally appreciated. Thank you EyesPlus and Alexis for 5 star experience! read more

Fantastic and friendly staff. Also, Dr. Makini is very professional and very patient; he gave step-by-step instructions and assisted me on how to initially put on my new contact lens for the first time and how to care for my eyes and new lens. Very professional with a comfortable atmosphere. I definitely recommend Eyes Plus to my friends and family. read more

Aloha! If you're reading this, it's highly likely, you are in search of a new Optometrist. I am fully confident that you will receive excellent optometric care, should you choose to join Dr. Hank Makini and his Staff, at Eyes Plus, Inc. Eyes Plus, Inc. is location friendly, located in Kapolei, within the new Manawa at Mehana residential neighborhood. Dr. Hank Makini is professional, relational, and very knowledgeable. He takes the time to effectively communicate, through simplified and specified education, about the health and care of your eyes. The Staff at Eyes Plus, Inc. are also professional, relational, and knowledgeable; of course, specifically, in their departments of the business. Appropriately, the Staff reflect that of Dr. Hank, making this business effective and consistent all around. I highly recommend choosing Eyes Plus, Inc., for all of your optometric needs. Aloha! -Jena P. read more

By far the best eye doctor I've had. Staff is friendly and helpful. I would highly recommend this place if you're looking for an eye doctor. Location is very convenient for me, close to work. read more

Dr Makini is The Best! He has helped my son since he was very young which he was able to identify issues that I did not share until after the appointment. He works closely with my son to ensure he has the best eye care. He has also works for us by letting the Teachers know what his findings were because of issues they raised. Well as I told the Teachers, let me introduce you to Dr Makini which he emailed them information which made the teachers realize my Son does NOT have ADHD or ADD. He has a wonderful team of staff. I recommend everyone who have children to have their eyes checked if your child has difficulty in school ... it could be just their eye sight. Awesome Place! read more

Dr. Makini and his team are wonderful. I felt instantly welcomed and confident that they would take care of my needs by their outstanding customer service. I am very happy that I picked Eye Plus in Kapolei! read more

Dr. Makini and his fabulous staff continues to demonstrate wonderful customer service along with professionalism. I had a great time choosing my Progressive glasses with their expert opinion on what would look best for me. The staff is so friendly that I felt like I knew them for a long time. There was a time that I had to come in to get fitted for contacts and they were able to fit me in quickly. If anyone is looking for an optometrist that thoroughly explains and takes the time with you along with a staff that can put a smile on your face, Dr. Makini and his fabulous team is the place to go. read more

I came here hoping they could help me. I had a scratched cornea and in a lot of pain. Im from Chicago and on vacation so I didn't have an appointment and would have to be seen by walk-in. The receptionist, Susie, was by far the sweetest lady and was able to get me seen by Dr. Hank within 30 min! BY FAR the best place on the island! They saved my vacation and Dr Hank gave me extra contact lens just in case. I seriously owe it to this amazing team! read more

I love Dr. Makini and staff. Great environment great service. Dr. Makini is very knowledgeable and takes time with patients. He also takes children. I scheduled my 4 year old son. read more

We went in to the Kapolei location in search of prescription frames for my wife, and upon a very brief welcome was told "we are closing the doors in two minutes for lunch". Nothing else, welcome and leave in two minutes to us. I know how much a complete pair of glasses can cost along with a possible second pair that we were considering as well, but not with a greeting like that. I also know very well what good customer service is. Which is not what we received as first impressions go a long way unfortunately. Coach your staff please so others aren't walking away with bad impressions I suggest. read more

Went there a few years ago for my child's glasses , the staff is very friendly and professional but when we ordered the glasses my child chose we waited 3 weeks for them to come and they were the wrong color. Somehow they ordered the wrong color so we had to wait another 2 weeks for them. , Also, my child says he can see better but still can't see clearly or see the chalkboard. Even though they were professional and friendly which I appreciate, they didnt get the job done . So we won't be going back to them . read more

FIRST TIME IS NOT A CHARM I recently moved to the Mehana neighborhood and was excited to know of all the businesses in the area. I was in search for an eye doctor and came across Eye Plus. I showed up for my appointment yesterday, which I was given a reminder call about, only to find out I was not on the schedule. Are you kidding me?! Fortunately they had a cancellation so they were able to fit me in within the hour. I was not happy about it but since I was already there, why not wait a little longer. To add on to my check in experience, the staff was not very friendly. I mean someone messed up on their end and it seemed as though fitting me in would be an inconvenience for them. Based on their initial attitude, I don't think they would've been that helpful had it not been for that cancellation but oh well. Finally I got to see Dr. Makini. He seemed really nice. We spoke a little about my eye history and any difficulties I was having visually. Then he began asking more personal questions which got me a feeling little uncomfortable. I found it extremely weird when he asked me specifically if I was married. I mean I didn't have my wedding ring on but wondered what was it any of his business. I think he got the hint when I began to respond with one word answers. At this point I was already over it but decided to stick it out for my exam. I mean how much weirder could it get? During my exam he got real close, I mean like way too close for my comfort so I adjusted my body making it obvious I was trying to keep some distance between us. I also caught him several times giving me "elevator eyes". Kind of creepy if you ask me. More than ever I could not wait till my appointment was over! Decent guy turned into a perv. Overall, Dr. Makini as well as his front staff could use a course in customer service etiquette and professionalism. This first experience was horrible and more than enough for me. I will not be coming back nor would I refer anyone else here. read more

Dr. Hank Makini does a great job making patients feel very comfortable (especially when your a new patient and feel a little nervous). Dr. Makini not only cares for the health of your eyes, but he also makes sure he educates you about it. Therefore, you not only feel relieved that your eyes are in good care, but you also have a better understanding of how your eyes work and will make you feel more confident when wearing eyewear. Dr. Makini also specializes with children, working with those that are having a hard time in school. Dr. has proven to raise students grades and focus better in and out of class. Last, but not least, the boutique at Eyes Plus Inc have a great variety in both men and women eyeglasses and sunglasses. There is also a section for kids eyeglasses. Overall, after the whole experience, you walk out with more than just satisfaction, but a better vision! read more

They are so wonderful. They always explain everything to my kids and they make sure that no one feels rushed.

I knew I needed glasses when I started to hate driving at night, but never got my eyes checked. It wasn't until I tried to renew my license at Kapolei DMV and failed the eye test miserably that I finally went to get my vision checked and this is one of the places they referred me to. Dr. Makini is super nice and always smiling. He is very passionate about his job. He doesn't just see you for your appointment and send you on your way, but he educates you, complete with a Power Point presentation. Some of you may find this boring and unnecessary, but his presentation made me wonder if I would've excelled more, say, in college, had I gotten a vision test a long time ago. For that reason, I also bring my son here, to which he recommends kids get their vision checked at a young age so problems can be corrected early rather than later when they grow up. (Like I did). The staff is also very friendly and their office is nice and clean. read more

Dr. Makini has taken consistently excellent care of the unique vision needs of my family for a long time. He and his staff value providing a high caliber of attentive service to their clients, making each person feel cared for and important. As a natural educator, Dr. Makini welcomes my questions and takes advantage of moments to increase my understanding about vision care and the natural changes that have occurred for me over time. Beyond the clinical expertise, I find going to Eyes Plus a joy and have grown to appreciate the positive energy and welcoming environment that I experience there. read more

Dr. Makiki and his staff are amazing! They are all very professional; kind, understanding, and patient .. and more. I would highly recommend him. He genuinely cares about his patients and truly wants the best for them. He helps until you are satisfied. My kids really enjoy working with Dr. Makini too. read more