I've been with McMann eye institute for a few years and have received quality care and…read moreprofessionalism for the entire time. They can get busy but never does the level of care drop.

This is an overdue review. I had a pterygium removed (had it for years!) and Dr. McMann was great…read more His staff at Queen's West were awesome and always helpful. Jeannie, in particular, was great. Their ofice has a texting system as well so that's a great help. Dr. McMann is very patient and I never felt rushed. He explained things clearly and made sure that I understood! I would recommend Dr. McMann. Parking is free at Queen's West. Even the parking staff were nice!

i always get super anxious before my appointments, having had unpleasant experiences with other…read moreplaces. it's one of the reasons why i tend to postpone making appointments. but i'm so glad i took a chance with vision care center of hawaii in waipahu! the receptionist, staff, and dr. jenny nguyen, were all so lovely and friendly! the whole process was smooth, throughly explained, my questions met with eagerness, and i didn't feel rushed in any way. i'm happy to say i've finally found my forever place for my eye needs

After my eye appointment I brought my prescription paper over to this location so that I can get my…read moreglasses ordered. The employees was very welcoming and friendly, the wait was not long at all, I went inside tried on several glasses to see what I prefer and once I found the one I liked I let them know and then i sat down to do the paper work to order the glasses. Turn around time was 2 weeks but I got it less then 2 weeks when they texted it was ready for pickup so I'll be picking up this Saturday which is amazing. I appreciate they help and will definitely come back to this location. Thank you to the staff.

I love the atmosphere and friendly staff fast service with some friendly prices on some fashionable…read moreglasses Dr Masaki is very patient and understanding and explained clearly to my understanding I Highly recommend Thank you for the good service

From the owner: Dr. Masaki has extensive experience in family eye care, including pediatric exams, pathology, and…read morerefractive surgery co-management. She is also experienced in fitting soft contact lenses (torics, multifocals) and rigid gas permeable lenses.

My friend has done LASIK surgery at Hawaii Vision Center before so I decided to have a free…read moreconsultation with them.. Once I submitted their online form, I got a call back and Robert left me a detail message including pricing. He said to go in for Aiea location. The day I went in, the office looked really cluttered and unorganized. I saw muliple personal items of the staffs just left around in the office... When I was doing the eye exam, I could not see well on one eye, was wondering why....then after a while I figured their machine lense was dirty, and I had to tell the Dr. it was the lense. I have never had that happen to me at an eye doctor before. The price I got over the phone was 4100 dollars for military dependent. My friend who was also a military dependent at the time paid 3800 for both eyes. I negotiated with the Dr. and he said he could do it for 3900. A month later, I got a bill for thier FREE consultation priced over $240. I was stunned because on the website it said free and even the day of the consultation, I made sure with the receptionist as well. (Matter fact I have never seen any eye doctor who does not do free consultation for lasik). I called the office to have the matter corrected numerous times and the lady who is in charge of billing never picks up her phone so I left voice messages every time, yet NEVER calls me back. I went on their website again and they clearly say free consultation. On top of that, now I found the price list for lasik and they quoated me higher price than what it is listed on their websited even after the negotiation. This business is a scam. I would never ever get anything done here if I were you. I totally believe the one star review someone else left about this Dr. office.

Thank you to Dr. Wong, and his awesome staff for seeing me on such short notice. I had an…read moreunfortunate incident a few days back, and was hoping my eyes would get better. They didn't:( so I started searching for an eye doctor that could fit me in ASAP. I called a few places, many of which could not see me for a few weeks. I finally found Hawaii Vision Clinic and spoke to a super sweet receptionist who fit me in for this morning(called yesterday afternoon). I was checked in quickly, which was awesome given that their waiting area was full. Dr. Wong was quick but efficient and super easy to talk to. He was able to identify what was going on and gave me eye drops. I'm very happy to have found this office, and will be back again when I need to.

Wonderful staff and Dr. The Dr was very thorough and about all else, very knowledgeable and…read morehelpful. Thank you again to your staff!

Dr Luis Omphroy and his staff are great! He is very friendly, professional, explained my cataract…read moresurgery very well and listens to patients requests and needs. He did a wonderful job on my cataract surgery and didn't pressure me but actually listened to what I wanted. My eye healed nicely and can see well. I am so happy and appreciative. Thank you Dr. Omphroy!

Excellent opthamologist! Very thorough, informative and friendly. His staff is also very personable…read moreand helpful. Highly recommended.

Be ready to wait for over 2 hours..but my grandma loves him .. Maybe check in and come back?read more

I like Dr Tafoya but the over booking leaves us in his office for about 11/2 - 2 hours Some timesread more

Thank you DR Tafoya. When I arrived in Oahu for a two week visit with my daughter and family I…read moresuddenly developed an eye floater and flashes of light in one eye. I called my wife's retina specialist in Virginia and he said I needed to be seen immediately. Dr Tafoya was able to work me in and completed a thorough exam and determined it was not a dethatched retina and put my mind at ease for my visit. His office also forwarded all his exam results to my wife's retina specialist for me to follow up with. Thank you again. Floyd

As I planned to have both of my eyes done over the next few months, for laser glaucoma surgery, i…read morebegan going to Dr. Tokunaga (who I was referred to by my regular eye doctor Dr. Chan at Honolulu Vision Care Center in Hawaii-Kai) at the Aloha Vision Consultants location in Aiea as it was closer to where I now live. I went to both pre and post exams from September 2024 to my final follow-up in June 2025. Several of the post operation exams were performed by Dr. Soriano with the final follow-up exam appointment done by Dr. Tokunaga. Besides having the laser glaucoma surgery, i opted also for near AND far vision corrections AND the procedure to lessen the eye pressure from the mild glaucoma that I have had for a few years. Yay! No need for use of my gas permeable contacts ANYMORE that i have used since 1985 and glasses before than since the 5th grade! My first surgery took place on Veterans Day on November 12, 2024 on my left eye (as that eye was my strong eye) since i would without the use of glasses or contacts until my next eye surgery to my right eye in February, the 24th to be exact. The actual eye surgeries for both eyes took place at an eye surgery center on the second floor of the Dole Cannery Square in Iwilei. My right eye post-surgery did not' 'heal' as quickly as my left eye surgery back in November, so I had to go to one more post follow up exams... which by that time, my vision had noticeably improved ! The feeling of warmth and compassion by EVERY staff member was so genuine and not a 'put on show' that when I had my last follow up with Dr Tokunaga in mid-June, I (sincerely) shook his hand and really wanted to break down and cry to tell him how welcomed i felt with he and his staff! I know, I know...I'm a man at 66... but hey, I still have feelings you know... haha... You know that i now live in Waipahu and not the east side... i did have strong thoughts of changing my eye exam location to here in Aiea. But I still also have my allegiance to Dr. Chan and staff at Hawaii-Kai where i have gone there since 2006.. so hence, I will still gladly make the drive to Hawaii Kai. But Aloha Vison Care Aiea ---- ALL OF YOU... deserve the compliments that i have to talk about! btw, parking there at that medical building complex is $1 per 30 minutes...no need to stamp anything at the doctor's office...

First visit here referred by my regular eye doctor. Was a bit apprehensive even though it was only…read morefor a consult. Left home at 7 a.m. for an 8 a.m. appointment. The office hours posted outside said 7:45 a.m. and it was still dark with a short wait. Felt relieved when the lights suddenly turned on and the door was held open. Was given a 5 page handout on a clipboard to fill out. Their questions about your total body, history etc was the most comprehensive I've ever seen. So many patients going in and coming out before my name was called. The female that took me to one of the rooms on the left used machines and even a headpiece to check my vision. I've never seen machines like those before. Then we proceeded to two more rooms for various tests and measurements. So different from my eye doctor's ones. Returning to the first room Dr. Tokunaga knocked and entered. He introduced himself, asked a few questions then went over the findings. He informed me of 3 types of lens that can be implanted for cataracts ranging to $3500. He explained the differences of each lens and the procedure on a model of the eye. I asked about the alien appearance of one of my friends' eyes in the light and he said all lens have a refelection. I will return in 2 months in August for scheduling surgery one month later. Had to ask about recovery time. You return here one day after surgery to have the patch removed. He recommends staying on island a week after. Surgery is performed at an eye center at Dole in town. He would notify my eye doctor and regular doctor of his findings. He said take care and I'll need medical clearance before the pending September surgery. The total exam took about half an hour and he said the cataract surgery was not a rush for me but since I was there...the actual procedure is about 15 minutes plus a few hours before you are released to go home. Okay, one appointment and one eye at a time.

Parking is terrible. My mom had 3 visits! WAITING OVER AN HOUR TO GET IN THE EXAM ROOM! Two staff…read morein reception area. Where are the rest of the staff?? Out to LUNCH??? Finally, after waiting for 1.5hr, we were brought in to the exam. Their excuse is that they have only 2 exam rooms in for the doctor. Uh...what? Still no excuse for the long wait without communicating with the patient. Very disappointed with Pacific Eye Surgery Center. I work in a healthcare facility. Now I know not to refer our patients.

This person is a joke. I brought my brother to him 3 times for tests. Now he tells me he won't do…read moreoperation for his cataracts. Problem is my brother has Alzheimer's, so not worth his time. Said he'll refer me to another doctor who will "operate on anyone". What? I'm thinking if I should tell the other Dr what he said about him.

Doctor and staff always are so friendly and welcoming. Been coming here for 10 years now.read more

Doctor Kato and staff was awesome. I like the selection of glasses. The service was great .read more