I like Dr. Kawamura and have been a patient for quite a few years. His office in Wahiawa is…read moreconveniently near North Shore.

Takes all insurance, even Med Quest. Friendly and clean. Very reasonable and 10 or more trays to…read morechoose from for Med Quest patients. Dr. has State of the art equipment. Also support Military one weekend a month for National guard on the Big Island. I'm glad to have found Dr. Keith Kawamura for my family. My grandsons adore his friendly positive attitude.

Awesome friendly staff, no wait time, and Dr. Cabatbat is AMAZING! Highly recommend!read more

Quality of service is very high and personal compared to other clinics I've been to, I hate the…read morecorporate eye clinics they just like to get high volume and get you in and out but this one is family run and they genuinely care for you. Small shop, a bit cramped but all employees are super personable and friendly so it feels very homey, and parking is always available in the dedicated lot with bathroom as well so super convenient. Good selection of eyewear, my favorite is Kio Yamato which you can't find elsewhere on the island (I have like 6 frames and lots of people have told me my glasses are really nice) but it's pretty pricey at maybe $500+ a frame (not including the lens). It is also a bit far in wahiawa but totally worth it every time especially because it gives me an excuse to get Shige's Saimin for lunch!

We were referred by my son's pediatrician to check out his frequent irritated/pink eye trips. Took…read moreawhile to get an appointment but once we got one on the day I requested, Saturday's, it was nothing short of amazing. Dr.Reynolds took good care of my son and now I'm thinking I should start getting my eyes checked annually just because. Now that this weird period of time or phase has passed, we haven't been back for over a year. But if there are any flare ups or other eye needs, I recommend coming here! On a side note, the waiting room is teeny, only a few chairs. However it wasn't a problem when we went in.

I have been a patient of Dr. Geoffrey Reynolds for several years now and I am totally satisfied…read morewith the quality of care I received from him. His expertise, professionalism, & caring bedside manner are second to none. He worked diligently to help me overcome an eye discomfort that I had been struggling with for many years. I appreciate the advice & knowledge he shares with me to help care for my eyes. The office is clean & quaint with advanced diagnostic equipment. Frame selection option is decent. I really like their one year warranty on their frames & lenses (will replace scratched lenses at no cost). They also make minor repairs and/or adjustments in house. I like the text reminders of upcoming appointments or advising me that my glasses are ready for pick up. My prescription is always filled & refilled on time. I highly recommend Dr. Geoffrey for all your eye needs.

As a patient of theirs for the majority of my adult life, I've always been very happy with the Dr…read more Ichimura and Dr. Ozaki. They're kind, always willing to explain the tests, processes, and results so that they're easy to understand. The office offers tons of glasses options and the staff are always willing to answer any questions you may have about lens options and how they can work with your insurance to help you upgrade your glasses or make adjustments. Appointments can sometimes be a little hard to come by as they have serviced the Mililani community for many decades at this point but it isn't much of an issue if you plan ahead. They're always very flexible when it comes to immediate need as much as they can. If you want to find a community based caring pair of doctors, you should definitely become a patient of theirs. There's a reason why so many in the community have chosen this office to be their own.

Excellent care! I love this office! Dr. ichimura is lovely! Lots of great eyeglasses and…read moresunglasses to choose from! Highly recommend

The entire team here is amazing. Everyone is helpful and knowledgeable, plus the office itself is…read morevery clean and modern.

The staff is amazing and Dr Sherry is a great doctor. They also have a great selection of high…read morefashion frames. I would highly recommend to everyone!!

Returned to Hawaiian Eye Center for cataract removal surgery of my other eye with Dr Rhee. The…read morecaliber of care before. during and after surgery is beyond words and the best decision I have ever made to address my vision issues. Dr Rhee, Dr Fu (anesthesiologist), and the entire nursing team are top notch, patient-oriented and compassionate. I will not hesitate to recommend Hawaiian Eye Center based on my experiences with them. Thank you Dr Rhee!!

Dr. Steven Rhee's response was wholly inadequate. It was unnecessary, unpersuasive, and failed to…read moreresolve any aspect of the situation. His conduct reflects a clear lack of interest in addressing a serious operational failure within his practice. As anticipated, his response relied on the same pattern of excuses and justifications he presented on the morning of December 13 at his Hawaiian Eye Clinic in Wahiawa. Dr. Steven Rhee had more than twenty-four hours to contact me and address the incident in a calm, professional, and non-confrontational manner. He failed to do so. This failure indicates an absence of accountability, as well as a lack of regret or acknowledgment of what occurred at his Wahiawa clinic. This entire incident was preventable. It arose from a failure to ensure that front desk personnel on duty the morning of Tuesday, December 13 were properly trained to interact with preoperative patients who are, by definition, often anxious, vulnerable, and physically compromised. I was in precisely that condition. The situation escalated only after his staff demonstrated negligence in handling required paperwork, which was not available at the scheduled start time of my 8:00 a.m. surgery. Under those circumstances, my response was a direct consequence of both the operational failure and my medical condition. The refusal to invest in adequate staff training, particularly where patient care and preoperative procedures are concerned, constitutes a systemic failure. When staff commit an avoidable error of this magnitude, they are obligated to respond with professionalism and corrective action. Instead, they abandoned professional standards. My reaction does not justify or excuse that conduct. In this instance, the patient was a disabled American military veteran, an individual who previously served in defense of the United States, its citizens, and its national interests. That fact heightens, rather than diminishes, the expectation of professional and respectful treatment. Dr. Steven Rhee's failure to correct his staff during the incident, and his decision to align himself with their conduct, is significant. It demonstrates a disregard for the patient and undermines any claim that patient care is his primary concern. The evidence supports a different conclusion: that financial considerations take precedence over patient welfare. If Dr. Steven Rhee genuinely prioritized his patients, and particularly disabled veterans, the conduct observed would not have occurred. There would have been no excuse-making, no deflection of responsibility, and no hostile or unprofessional behavior. Instead, the situation would have been addressed immediately, competently, and respectfully, restoring order and allowing the scheduled surgery to proceed. As a direct result of this failure, I did not receive the surgery for which I had waited nearly one year, despite the significant time and effort I invested in preparing for it. On the morning of Tuesday, December 13, at approximately 8:50 a.m., I was dismissed and sent home by Uber by the administrative head, identified as "Jocelyn." This incident represents the most severe failure of healthcare delivery I have experienced in over sixty years.

8-29-22 I love coming for my eye check ups here. Since COVID you ring the door and an employee…read morewill greet you at the door. Seating is spread out in the waiting room. There's a myriad of designer frames you can select from like Oakley, Ray Ban, Tiffany and more. Simple to bling style and many colors too. Dana will do some tests in a machine before taking you into a room. Dr. Kuwabara will enter soon after to check your vision. I enjoy conversing with both of them as have been a long time and highly satisfied customer. There are also two employees in the front who help you with choosing your new frames and handling your billing. Always a nice surprise to get the phone call that the new pair(s) have arrived.

Dr. Kuwabara is as professional as they get. She is Outstanding in what she does and the Staff are…read moreextremely friendly and helpful.

I normally see Dr. Casuga but apparently she doesn't come in on Saturdays anymore so I made an…read moreappointment with Dr. Chin. On the day of my Saturday appointment, Dr. Chin was behind schedule because an elderly patient required extra care. After waiting for an hour, they finally asked Dr. Miki to examine me. I'm so glad I saw Dr. Miki instead, otherwise this review would have had negative stars (I know that's not possible, but you know what I mean). The week of my eye exam, I had really bad vertigo and missed work for 3 days straight. The urgent care dr that I saw told me to go to the ER if the vertigo didn't improve. On the day of my appointment I was still experiencing mild vertigo and the Friday before I had numbness on my left hand. I was glad I had my eye appointment because I know they can dilate my eyes and also do eye mapping to see if there's something going on with me. Not only did Dr. Miki squeeze me into her schedule, but she did a thorough examination. She thought it was something that needed to be seen by the ER doctors so she wrote a dr's note asking them to run some tests and conduct an MRI just to make sure. She even gave me her personal cell number so I can have the ER call her with any questions, with instructions to call her anytime. Almost a week after my appointment, Dr. Miki called to follow up on my medical progress. Now that is a caring Dr!!! In contrast, Dr. Chin didn't even speak to me nor did she apologize for not being able to see me and for pawning me off to another doctor. I was the last patient there and she didn't even acknowledge me when she walked by. Anyway, ER couldn't figure out what's wrong with me, and I'm working with other medical specialists to figure out what's causing my vertigo, but I will be forever grateful to Dr. Miki for going above and beyond. I will definitely be booking my eye appointments and my children's appointments with her in the future. Oh, and before I forget, Dr. Miki has such a gentle bedside manner and her voice is so soothing during the exam.

I've had a great experience with Dr Casuga and so has my mom. Scheduling was easy and the location…read moreof the office is very convenient at Walmart Vision center Mililani.

Dr Reynolds is the man, when you first walk into the office, you can see that he's a tech guy as…read morehis offices looks like the inside of apple U. His staff is awesome, Call Lisa and find out for yourself. he very methodical, his staff prepares your room before you walk in to avoid long overdrawn appointments. As Dr walks in he gets to the point. Very friendly, and knowledgeable. I highly recommend recommend This office.

Highly recommend Dr. Reynolds in Mililani. We've been going to him for years. We actually started…read moregoing there for our eye care since his father, Dr. Ron Reynolds, had the practice back in 2004. The entire staff treat you like family and Dr. Reynolds has state-of-the-art equipment to help assess your eye health.