I normally see Dr. Casuga but apparently she doesn't come in on Saturdays anymore so I made an appointment with Dr. Chin. On the day of my Saturday appointment, Dr. Chin was behind schedule because an elderly patient required extra care. After waiting for an hour, they finally asked Dr. Miki to examine me. I'm so glad I saw Dr. Miki instead, otherwise this review would have had negative stars (I know that's not possible, but you know what I mean).
The week of my eye exam, I had really bad vertigo and missed work for 3 days straight. The urgent care dr that I saw told me to go to the ER if the vertigo didn't improve. On the day of my appointment I was still experiencing mild vertigo and the Friday before I had numbness on my left hand. I was glad I had my eye appointment because I know they can dilate my eyes and also do eye mapping to see if there's something going on with me.
Not only did Dr. Miki squeeze me into her schedule, but she did a thorough examination. She thought it was something that needed to be seen by the ER doctors so she wrote a dr's note asking them to run some tests and conduct an MRI just to make sure. She even gave me her personal cell number so I can have the ER call her with any questions, with instructions to call her anytime. Almost a week after my appointment, Dr. Miki called to follow up on my medical progress. Now that is a caring Dr!!!
In contrast, Dr. Chin didn't even speak to me nor did she apologize for not being able to see me and for pawning me off to another doctor. I was the last patient there and she didn't even acknowledge me when she walked by.
Anyway, ER couldn't figure out what's wrong with me, and I'm working with other medical specialists to figure out what's causing my vertigo, but I will be forever grateful to
Dr. Miki for going above and beyond. I will definitely be booking my eye appointments and my children's appointments with her in the future. Oh, and before I forget, Dr. Miki has such a gentle bedside manner and her voice is so soothing during the exam. read more