Great professional care by Dr Omphroy, assistants and staff!…read more Dr Omphroy listens then provides thoughtful feedback and advice. Thank you to my wonderful PCP for referring me to Dr Omphroy!

Dr. Omphroy is the BEST eye doctor that I went too!!! He is very kind and caring doctor.He…read moreexplained everything to me clearly. The staff were also kind and caring and they explain everything clearly. When you find a doctor and staff that truly cares about you, that's is big plus!!!

Walking into (Year) 2020 with 20-20 vision!…read more Dr.Alonzo is the best in the eye game! I came in for my first eye exam, just a check up. Doesn't hurt to have it checked even though I don't have any issues. Yet secretly I kind of want glasses but I passed the exam.... had to be honest, I couldn't help it! It was a smooth process, from calling to schedule an appointment, to signing papers and getting the exam. I was still nervous though! I thought I had to get my eyes dilated and experience blurry vision, that's scary! But I guess I didn't need too.. The second reason I came was because I work with multiple computer screens at work, I wanted some blue light glasses. I had some pairs in my Amazon cart, but I just couldn't trust. Doc prescribed me, I tried on multiple frames, found the perfect frame and checked out. But now I have to wait patiently, gritting my teeth, for it to come in! I'm excited!

I would have given five stars to Dr. Alonzo but I would give zero star for his staff most…read moreespecially for Lyn. Lyn was very rude and unprofessional.I had the worst customer service experience from Lyn and the other staff as well. It was a scheduling issue so I requested for a call back from Dr. Alonzo but Lyn and the staff kept putting me on long hold and didn't even attempt to resolve the issue.

My vision had gotten so bad it was affecting my life. I'm so grateful I found McMann Eye Institute…read more Financing and all the details surrounding the surgery, and what to expect, were clearly explained by the Office Manager Dianne from day 1. Dr. McMann was patient and spent time before and after the surgery to answer every question. 3 weeks out my vision is nearly 20/20 already. Life changing, I highly recommend!

The care we received was good. It's just the wait time. I thought the first appointment was just…read morethey got behind. We waited over 2 hours! Now today our appointment was for 3:00. I'm still in the waiting room at it is 4:45! It's horrible especially for the person giving the ride. I would give the procedure a 5. But I subtracted two pints for the outrageous wait time!!!!

Dr. Casuga and her partners are A++++. They are so caring and expert. They fit me in when I call…read morewith a painful contact lens emergency and fix me right up. I highly recommend every OD in this practice and their staff is also first rate and friendly.

I normally see Dr. Casuga but apparently she doesn't come in on Saturdays anymore so I made an…read moreappointment with Dr. Chin. On the day of my Saturday appointment, Dr. Chin was behind schedule because an elderly patient required extra care. After waiting for an hour, they finally asked Dr. Miki to examine me. I'm so glad I saw Dr. Miki instead, otherwise this review would have had negative stars (I know that's not possible, but you know what I mean). The week of my eye exam, I had really bad vertigo and missed work for 3 days straight. The urgent care dr that I saw told me to go to the ER if the vertigo didn't improve. On the day of my appointment I was still experiencing mild vertigo and the Friday before I had numbness on my left hand. I was glad I had my eye appointment because I know they can dilate my eyes and also do eye mapping to see if there's something going on with me. Not only did Dr. Miki squeeze me into her schedule, but she did a thorough examination. She thought it was something that needed to be seen by the ER doctors so she wrote a dr's note asking them to run some tests and conduct an MRI just to make sure. She even gave me her personal cell number so I can have the ER call her with any questions, with instructions to call her anytime. Almost a week after my appointment, Dr. Miki called to follow up on my medical progress. Now that is a caring Dr!!! In contrast, Dr. Chin didn't even speak to me nor did she apologize for not being able to see me and for pawning me off to another doctor. I was the last patient there and she didn't even acknowledge me when she walked by. Anyway, ER couldn't figure out what's wrong with me, and I'm working with other medical specialists to figure out what's causing my vertigo, but I will be forever grateful to Dr. Miki for going above and beyond. I will definitely be booking my eye appointments and my children's appointments with her in the future. Oh, and before I forget, Dr. Miki has such a gentle bedside manner and her voice is so soothing during the exam.

We were referred by my son's pediatrician to check out his frequent irritated/pink eye trips. Took…read moreawhile to get an appointment but once we got one on the day I requested, Saturday's, it was nothing short of amazing. Dr.Reynolds took good care of my son and now I'm thinking I should start getting my eyes checked annually just because. Now that this weird period of time or phase has passed, we haven't been back for over a year. But if there are any flare ups or other eye needs, I recommend coming here! On a side note, the waiting room is teeny, only a few chairs. However it wasn't a problem when we went in.

I have been a patient of Dr. Geoffrey Reynolds for several years now and I am totally satisfied…read morewith the quality of care I received from him. His expertise, professionalism, & caring bedside manner are second to none. He worked diligently to help me overcome an eye discomfort that I had been struggling with for many years. I appreciate the advice & knowledge he shares with me to help care for my eyes. The office is clean & quaint with advanced diagnostic equipment. Frame selection option is decent. I really like their one year warranty on their frames & lenses (will replace scratched lenses at no cost). They also make minor repairs and/or adjustments in house. I like the text reminders of upcoming appointments or advising me that my glasses are ready for pick up. My prescription is always filled & refilled on time. I highly recommend Dr. Geoffrey for all your eye needs.

i always get super anxious before my appointments, having had unpleasant experiences with other…read moreplaces. it's one of the reasons why i tend to postpone making appointments. but i'm so glad i took a chance with vision care center of hawaii in waipahu! the receptionist, staff, and dr. jenny nguyen, were all so lovely and friendly! the whole process was smooth, throughly explained, my questions met with eagerness, and i didn't feel rushed in any way. i'm happy to say i've finally found my forever place for my eye needs

After my eye appointment I brought my prescription paper over to this location so that I can get my…read moreglasses ordered. The employees was very welcoming and friendly, the wait was not long at all, I went inside tried on several glasses to see what I prefer and once I found the one I liked I let them know and then i sat down to do the paper work to order the glasses. Turn around time was 2 weeks but I got it less then 2 weeks when they texted it was ready for pickup so I'll be picking up this Saturday which is amazing. I appreciate they help and will definitely come back to this location. Thank you to the staff.

A huge SALUTE to Dr. Nancy Chen, M.D. of Kapolei Eye Care. I'm grateful to you for the ten-years of…read moreexceptional eye care you have provided to me. Beyond all doubt, YOUR stellar education and expertise have been the key difference in treating someone like me with a multitude of complex and severe medical conditions. YOU have ALWAYS been willing to take the time needed to offer the BEST POSSIBLE OPTION for me every time. MAHALO for helping preserve my sight, can't imagine life without it ya know! Dr. Natalie Ouk, D.O. is a great addition to your wonderful staff. Thanks also for donating your valuable time to the Senior Program that helps elderly citizens who don't have insurance and kudo's that you are fluent in English, Chinese, Portuguese and Spanish, speaks some Japanese, WOW.

I was recommended to see Dr. Chen from one of my good friends. I wanted to find an eye doctor…read morecloser to home, and not have to drive to town. Her office is busy but she is a great eye doctor. She takes her time with you and answers any questions you may have. There is parking in front of the office. Her staff are friendly and professional and the office space is kept clean. She is one of Hawaii's best doctors! She also owns the medi spa around the corner. She really cares about her patients.

I am not a patient, but my dad was under Dr. Tafoya's care. I was there for his surgery and office…read morevisit. I was totally impressed. Pros: -Dr. Tafoya saved my dad's vision! -Beautiful office! He decorated it himself! Very warm and inviting. Good lighting, too. Unlike any other medical office I've seen. Everything looks really high tech. -Care: Dr. Tafoya really puts his patients first. He came in on a SATURDAY and SUNDAY just for my dad's eye emergency. -Organized: Dr. Tafoya gave my dad very specific directions for follow up care. Provided info that was easy to understand and even had the eye drop chart color coded. Also had contact info for someone who has rental equipment. -Dr. Tafoya is serious and soft spoken. I haven't met any of his staff, but I hope they provide good customer service. I'll post an update if I have the opportunity to interact with his staff. -Convenient location (Waikele between Office Max and KMart) with lots of parking.

I like Dr Tafoya but the over booking leaves us in his office for about 11/2 - 2 hours Some timesread more