The actual providers in this clinic are inept. They do not listen, they have prescribed contacts…read moreand glasses that are the INCORRECT prescription TWICE! I was told I did the eye exam wrong! How the hell can you do that?! TWICE! I cannot see with the contacts or the glasses I spent hundreds and hundreds of dollars on. When I called to speak with Dr Coffman regarding my experience, he was dismissive, argumentative and combative. I also believe he flat out lied to me about an appt I had with a cataract dr that said I didn't need to be seen for cataracts. No treatable evidence. DONT GO HERE!

I had a similar experience to what others have mentioned. The service from the doctors and staff…read moreduring my appointment was wonderful -- friendly, professional, and thorough. However, the experience changed once I reached the desk to pay and or order glasses. The person at the check out desk was very dismissive and told me I had no coverage for glasses. When I politely explained that I was certain my plan included coverage, she insisted I was wrong and doubled down on her claim. After leaving, I called the billing department to verify -- and they confirmed that I did in fact have coverage. The entire situation was unnecessarily frustrating. It could have been resolved easily with a bit more professionalism and a willingness to double-check before dismissing the patient. It's unfortunate because the rest of the staff provided excellent care

My experience with Riverbend Eye Care has been for optical services. Both for purchasing eyeglass…read moreframes and having eyeglasses made last year and prescription lens sunglasses this week. Had I posted a review based solely on last year's experience it would have been "AOK". But this year it's a big four star "yay!". Here's the summary of my experience and number 6 in the following list is why the rating moved up! 1. Convenient location with ample parking in a private lot. 2. Extremely friendly and helpful front desk staff. 3. Bright and welcoming office and optical display space. (Although small and so a tad cramped when you're trying to look at frames.) 4. Good selection of frames for men and women with mid range to upper range brand options including Helium, ProDesign, Vera Wang, Coach, Nicole Miller, Mykita plus many more. None of these are inexpensive brands but the prices here are fair and competitive for what they are. I was delighted by the price of the Nicole Miller sun-glass frames I chose, which were nearly $50 less than I expected! 5. They offered to deduct 10% off the total cost of my glasses, without me asking, given I do not bill insurance for them. 6. .A big improvement in optician staff service this year over last. This last point deserves explanation. The optician last year seemed competent but over stretched and always "on the run" frantically busy. Were it not for one of the uber helpful front desk staff who stepped in (and I think is now an optical staff technician) to help with selection and follow up, I probably would have walked out with the sale to Riverbend lost both that time and for return business. But, the glasses were well made. Which is one of the things that led me back in this year when I was looking for sunglasses. The other being "hip" but affordable style options. I found that this year, there are two new folks as optical staff at Riverbend. Knowledgeable about product inventory, skilled to help select the best frame for a customer's face and budget as well as in lens technology options. And perhaps most important, skilled at getting the right fit of the glasses for great vision. I could happily recommend Riverbend for glasses just for the experience of working with the opticians these days. I am happy to say there are other things - see list above - to add to the "I'm a fan" experience to recommend Riverbend for optical needs. My hubby will need new glasses soon and based on my experience, Riverbend will be his new "go to" place.

I needed 2 appointments to complete my initial exam. The Dr. Was running late but they failed to…read morelet me know as I sat there. I paid for one contact. I never heard back and finally called and was told the contact was there.....almost on? month later. I went to pick up and was told I needed to pay the balance. I had already paid but was told I still owe $5. They explained they had gone through changes in the office and the price may have gone up! REALLY poor customer service Would never return

I highly recommend this business. It's run very…read moreprofessionally and highly organized. Whitney at the front desk is always very friendly and efficient. Dr Potvin has taken care of me for the past 4 years and is excellent! She listens and works tirelessly on solving any problems that may arise. I feel very comfortable recommending this business for your eye care.

It is the best eye care place I've ever been to. Everyone is warn, courteous and efficient.read more

Without a doubt, Elemental Eyecare is the best! She is not for kids only:) I am in my 60's and have…read morehad numerous eye issues, and am not an easy person to fit for lenses!Dr. Marshall is incredibly skilled and knowledgeable, and is precise in making sure you receive a spot on prescription. My daughter in college was unable to get a proper contact lens fit due to her stigmatism until coming to Elemental Eyecare. My youngest, with no eye issues at all sees Dr. Marshall as well for her yearly exams, it is reassuring to know if any concerns arise, they won't be missed.

I should have written this 18 months ago when we first found Elemental Eyecare. My daughter was 11…read moreand had been mature enough and ready to start wearing contacts for a few years. We had called everywhere and most other doctors would not even consider it. Dr. Amanda was meticulous in getting her into just the right prescription and making sure she was completely comfortable and confident in lenses. We have been back a few times for check-ins and check-ups and the office is always clean and incredibly efficient. A+ for this business

Wow What super kind helpful ladies…read more I had broken my glasses and was lost. Went into the store. The owner and her assistant were there, friendly and efficient. The owner said she would make me 2 pairs, one for distance one to read. When I went to pick them up there were 3 pairs waiting for me. She had made me a third for the computer! Who does something like that these days and she was super reasonable! My "go to" from now on.

My husband and I have been in several times over the last few years for both new glasses, and for…read morerepairs. In all times, Chiana has been so friendly and professional and an expert in all things glasses. In addition, on times when she was doing a repair on glasses not even purchased at her location, she didn't want to charge me, which is so out of the norm. I of course still insisted on giving her something. We know friends that also agree that A to Z is the best and also have been going there for years.

I've been to Eyes on Wall Street several times over the years, and every visit reminds me why it's…read moreone of my favorite optical shops. The frame selection is simply outstanding--whether you're looking for something classic, modern, or truly unique, they have an incredible variety of high-quality options that you won't find at most optical stores. What really sets them apart is the service. The staff is knowledgeable, welcoming, and genuinely invested in helping you find the perfect pair of glasses. There is never any pressure, just expert guidance and a great customer experience from start to finish. I also absolutely love their recent remodel. The space is stylish, sophisticated, and perfectly chic. Cant recommended enough!

Eyes on Wall is amazing! Everyone there is so friendly, kind, and knowledgeable. They fixed my…read moreglasses quickly, and they honestly came out better than they were before. I'm so happy with the service and would definitely recommend them!

I am also surprised that Cascade Eyecare doesn't have 5 stars on Yelp. They do on Google. From the…read moremoment I called for my 12 year old son, this place has been amazing. He was having eyesight issues and they got him right in. The staff is SOOOOO friendly and efficient! We felt right at home. They are a well oiled machine :) We are so happy we found them. My husband will be booking an appointment soon.

I am so surprised that this place doesn't get 5 stars across the board, at least in recent years…read moresince the ownership changed hands. I went in two weeks ago to purchase new sunglasses and glasses (after browsing selections of frames in 5 other businesses). As I wanted something a little more stylish than I typically wear, it was a long decision process for me. They were with me every step of the way over the course of three visits and they provided a great discount for the pair that was not covered by insurance. AND then they rushed the order so I could get my glasses before my vacation. Big shout out to Katie! Glasses are back, I see better than I have in a long time, and I will definitely be back for my next exam and purchase!

Integrated Eyecare.... horrible experience. Called to let them know we were going to be late due to…read moremy child's school not being able to locate her in a timely manner and they had us come anyway saying we had a grace period. We pulled into parking lot while on the phone with them at 3:50pm and they had us go into the building only to deny us. Wouldn't waste your time going here. Much better clinics with better customer service. Should have just rescheduled us on the phone and not have me drive through town for you to just deny us. Do better.

Dr Lassiter is great. I've had some eye issues. They really came to my rescue. Highly recommend themread more

Phenomenal Zeiss sunglass lenses in a Maui Jim frame! The most comfortable frames, and the best…read morevision (superior peripheral). Worth the cost

This is a must stop every time I'm in Bend. This is a family owned business, Joann and her daughter…read moreTori were incredibly friendly and welcoming. They are very knowledgeable and took the time to answer all my questions, and helped me considered some styles that I wouldn't have before. They made sure I found exactly what I needed. I walked out with a pair of sunglasses and prescription glasses that I am extremely happy with. The eye exam was impressive -- they use state-of-the-art equipment that made the process quick, thorough, and comfortable. I felt confident I was getting the best possible care for my vision. Elizabeth the OD is very personable and made the whole process very easy and enjoyable. I highly recommend this place to anyone looking for quality service and stylish eyewear!

A comfortable exam by Technician Yesenia, then a thorough exam and prescription by Dr Hardy, a…read morecareful patient fitting of frames by Yesenia, patient creative research and follow up calls by Biller Denise, had me seeing and looking better while feeling highly valued and cared for

I've went to Summit at least 5 times over the years and every time the staff is so wonderful. I was…read morea patient of the Dr Fee years ago. Dr Hardy is nice and I feel like everyone there takes their time with patients and works to give them the best service. Thank you!!