The actual providers in this clinic are inept. They do not listen, they have prescribed contacts…read moreand glasses that are the INCORRECT prescription TWICE! I was told I did the eye exam wrong! How the hell can you do that?! TWICE! I cannot see with the contacts or the glasses I spent hundreds and hundreds of dollars on. When I called to speak with Dr Coffman regarding my experience, he was dismissive, argumentative and combative. I also believe he flat out lied to me about an appt I had with a cataract dr that said I didn't need to be seen for cataracts. No treatable evidence. DONT GO HERE!

I had a similar experience to what others have mentioned. The service from the doctors and staff…read moreduring my appointment was wonderful -- friendly, professional, and thorough. However, the experience changed once I reached the desk to pay and or order glasses. The person at the check out desk was very dismissive and told me I had no coverage for glasses. When I politely explained that I was certain my plan included coverage, she insisted I was wrong and doubled down on her claim. After leaving, I called the billing department to verify -- and they confirmed that I did in fact have coverage. The entire situation was unnecessarily frustrating. It could have been resolved easily with a bit more professionalism and a willingness to double-check before dismissing the patient. It's unfortunate because the rest of the staff provided excellent care

I needed 2 appointments to complete my initial exam. The Dr. Was running late but they failed to…read morelet me know as I sat there. I paid for one contact. I never heard back and finally called and was told the contact was there.....almost on? month later. I went to pick up and was told I needed to pay the balance. I had already paid but was told I still owe $5. They explained they had gone through changes in the office and the price may have gone up! REALLY poor customer service Would never return

My experience with Riverbend Eye Care has been for optical services. Both for purchasing eyeglass…read moreframes and having eyeglasses made last year and prescription lens sunglasses this week. Had I posted a review based solely on last year's experience it would have been "AOK". But this year it's a big four star "yay!". Here's the summary of my experience and number 6 in the following list is why the rating moved up! 1. Convenient location with ample parking in a private lot. 2. Extremely friendly and helpful front desk staff. 3. Bright and welcoming office and optical display space. (Although small and so a tad cramped when you're trying to look at frames.) 4. Good selection of frames for men and women with mid range to upper range brand options including Helium, ProDesign, Vera Wang, Coach, Nicole Miller, Mykita plus many more. None of these are inexpensive brands but the prices here are fair and competitive for what they are. I was delighted by the price of the Nicole Miller sun-glass frames I chose, which were nearly $50 less than I expected! 5. They offered to deduct 10% off the total cost of my glasses, without me asking, given I do not bill insurance for them. 6. .A big improvement in optician staff service this year over last. This last point deserves explanation. The optician last year seemed competent but over stretched and always "on the run" frantically busy. Were it not for one of the uber helpful front desk staff who stepped in (and I think is now an optical staff technician) to help with selection and follow up, I probably would have walked out with the sale to Riverbend lost both that time and for return business. But, the glasses were well made. Which is one of the things that led me back in this year when I was looking for sunglasses. The other being "hip" but affordable style options. I found that this year, there are two new folks as optical staff at Riverbend. Knowledgeable about product inventory, skilled to help select the best frame for a customer's face and budget as well as in lens technology options. And perhaps most important, skilled at getting the right fit of the glasses for great vision. I could happily recommend Riverbend for glasses just for the experience of working with the opticians these days. I am happy to say there are other things - see list above - to add to the "I'm a fan" experience to recommend Riverbend for optical needs. My hubby will need new glasses soon and based on my experience, Riverbend will be his new "go to" place.

It is the best eye care place I've ever been to. Everyone is warn, courteous and efficient.read more

Dr. Sunday was professional and answered my questions. Amanda that did my measurements was very…read morefriendly, nice. Katie answered all my questions & I had a lot! She was patient, friendly & answered all of my questions. I forgot to mention Courtney who was also very helpful and did a lot of follow up with me. My only negative is the front desk could be a little friendlier.

Without a doubt, Elemental Eyecare is the best! She is not for kids only:) I am in my 60's and have…read morehad numerous eye issues, and am not an easy person to fit for lenses!Dr. Marshall is incredibly skilled and knowledgeable, and is precise in making sure you receive a spot on prescription. My daughter in college was unable to get a proper contact lens fit due to her stigmatism until coming to Elemental Eyecare. My youngest, with no eye issues at all sees Dr. Marshall as well for her yearly exams, it is reassuring to know if any concerns arise, they won't be missed.

I should have written this 18 months ago when we first found Elemental Eyecare. My daughter was 11…read moreand had been mature enough and ready to start wearing contacts for a few years. We had called everywhere and most other doctors would not even consider it. Dr. Amanda was meticulous in getting her into just the right prescription and making sure she was completely comfortable and confident in lenses. We have been back a few times for check-ins and check-ups and the office is always clean and incredibly efficient. A+ for this business

Wonderful mother/daughter team who helped me with my eyeglass repair on the spot. Highly recommend!read more

My husband and I have been in several times over the last few years for both new glasses, and for…read morerepairs. In all times, Chiana has been so friendly and professional and an expert in all things glasses. In addition, on times when she was doing a repair on glasses not even purchased at her location, she didn't want to charge me, which is so out of the norm. I of course still insisted on giving her something. We know friends that also agree that A to Z is the best and also have been going there for years.

I had great service a week after arriving in Bend in early Dec 2026. I broke the arm (midway) on my…read morebeautiful progressive round aviator glasses and need to repair them or get another pair. They did both. Jenny was very helpful in guiding me to a pair a frames that suited my face in size and style. They also replaced my broken arm on the others so I can leave them in the car to use when I drive. A little pricey, but I get compliments on them everywhere I go. Very nice store, love Bodie the lab.

A busy eye doctor's office with product…read more My friend was here getting glasses and I thought the help appeared shoddy in calf tattoos and dress. A bit pushy and tactless about the upsell on frames, tried to edge me out of the conversation. Not appreciated. Mid day. Mid week. Plus side!: very near 900 Wall.

I am also surprised that Cascade Eyecare doesn't have 5 stars on Yelp. They do on Google. From the…read moremoment I called for my 12 year old son, this place has been amazing. He was having eyesight issues and they got him right in. The staff is SOOOOO friendly and efficient! We felt right at home. They are a well oiled machine :) We are so happy we found them. My husband will be booking an appointment soon.

I am so surprised that this place doesn't get 5 stars across the board, at least in recent years…read moresince the ownership changed hands. I went in two weeks ago to purchase new sunglasses and glasses (after browsing selections of frames in 5 other businesses). As I wanted something a little more stylish than I typically wear, it was a long decision process for me. They were with me every step of the way over the course of three visits and they provided a great discount for the pair that was not covered by insurance. AND then they rushed the order so I could get my glasses before my vacation. Big shout out to Katie! Glasses are back, I see better than I have in a long time, and I will definitely be back for my next exam and purchase!

Dr Lassiter is great. I've had some eye issues. They really came to my rescue. Highly recommend themread more

Wonderful business and staff! I am traveling in town without contacts. Michelle was extremely…read morehelpful helping me to find my prescription lens. You saved my holidays! Thank you, Integrated Eyecare! Happy holidays, Michelle!

This is a must stop every time I'm in Bend. This is a family owned business, Joann and her daughter…read moreTori were incredibly friendly and welcoming. They are very knowledgeable and took the time to answer all my questions, and helped me considered some styles that I wouldn't have before. They made sure I found exactly what I needed. I walked out with a pair of sunglasses and prescription glasses that I am extremely happy with. The eye exam was impressive -- they use state-of-the-art equipment that made the process quick, thorough, and comfortable. I felt confident I was getting the best possible care for my vision. Elizabeth the OD is very personable and made the whole process very easy and enjoyable. I highly recommend this place to anyone looking for quality service and stylish eyewear!

Stopped here on my wife's birthday and she wanted a new pair of Maui Jim's. I was really surprised…read morehow big of a selection they had for every major brand of sunglasses! The the staff was really helpful and patient as my wife took her time trying on a lot of sun glasses. My wife narrowed it down to two pairs. I got her both ... Really nice store - thank you!

I've went to Summit at least 5 times over the years and every time the staff is so wonderful. I was…read morea patient of the Dr Fee years ago. Dr Hardy is nice and I feel like everyone there takes their time with patients and works to give them the best service. Thank you!!

Super snooty receptionists and a DR who kept checking his watch waiting on them to pull up new…read moreinsurance on the computer (we have been customers for years...). Wasted my time coming in when they could have checked that they didn't take my new insurance UPON BOOKING MY APPOINTMENT. Dr. Fee NEVER had such rude staff. Even if I get insurance that Summit accepts, I won't go back due to their arrogance.