A simple, fast, and pressure-free buying experience. I went in planning to just look but the price…read morewas reasonable, the staff vibes we're good, so I bought the car! Couldn't be happier. (yes - this is a copy of my google maps review - I just wanted to post here as well so they'd get more business)

I searched for months for the exact car I wanted, and when it popped up here, I couldn't resist…read moretaking a closer look. I've bought many cars over the years, and this was by far the easiest car-buying experience I've ever had. Since I was traveling two hours, I really didn't want to spend all day haggling at the dealership. Ardy was able to get almost everything squared away before I even arrived, which made the process so much smoother. Not to mention they secured me a great deal. Honestly, if it weren't for me being indecisive about giving up my old car that I was attached to, it would've gone even quicker. They were incredibly patient, understanding, and kind throughout the entire process. On the drive home, I realized I absolutely made the right choice. Definitely would recommend them!

I had a great experience at Siry Motors. It was my first time financing my dream car and Mark was…read morevery helpful to guide me through the whole process. Mark and his team went above and beyond to help me get the best deal. The customer service was wonderful, they always made sure I was at ease and answered all my questions thoroughly. I will definitely get my maintenance done with Siry Motors from now on, the technicians are top notch. Everything was told up front, no bad surprises! If you are looking to buy a used car, a highly recommend Siry Motors in Clairemont, San Diego.

Paid top dollar for a lemon. You my advice. Be patient do your homework and dont get wrapped up in…read moreexcitement over one particular vehicle. Shop around and find that great deal that you know is out there. That being said maybe you can find it here. far as my experience went im out a large chunk of money because I didnt follow my own advice and fell victim to there false promises and my instant gratification.

Service Advisor "TK" Thanh C. Khuu is very helpful and knowledgable , he is very courteous …read more Outstanding individual , 100 % Service Quality . Five Stars all the way ***** We'll be back for next service .

First time at a dealership ever, first time having a nice car. We actually went to the Nissan…read moreService side I had just purchased a Nissan Rogue elsewhere. So things can be intimidating. WOW WOW WOW, was I thankful to have found this place. Was treated so nice by everyone. T.K. Is the ABSOLUTE BEST! Genuine, kind, smart and caring. Helped us with our recall, set us up with great tires on special. Made sure we didn't feel taken advantage of AT ALL. I trust him with my SUV 110%. Definitely ask for him if you go, but from the energy and looks of it... you can't go wrong with anyone that works there.

I had taken a break from this service spot after I had been told my old car needed an unnecessary…read moreamount of service. I now have a new car and just took my car there. Lisa was very helpful. Answered all of my questions and was very responsive when I texted or called. My biggest negative for future use is they typically only give you a ride one way when dropping off the car. I can't always get a ride back so that may make me consider going to a different service spot.

I brought my Toyota in after my catalytic converter was stolen and called the dealership last week…read morefor a quote and to schedule service. The receptionist told me an advisor would call me back. No one called that day or the next. I followed up two days later and was told my case had been assigned to Brian. I specifically asked about the possibility of waiving the diagnostic fee for an obvious stolen converter and requested a callback so I could confirm before driving in. She confirmed from Brian that it was a possibility. The receptionist assured me Brian would call that day. He never did. I waited through the weekend and called again on Monday (the day of my scheduled appointment). Crystal was helpful and transferred me to the service manager, Wendy because Brian was again not available. I explained the full situation, including the multiple broken callback promises. Wendy immediately said there was no possibility of waiving the diagnostic fee, directly contradicting what I had been told earlier. She also did not apologize the multiple non call backs. Wendy needs some actual training on how to fix issues that occur in her service department. This felt like a clear bait-and-switch. I was given the impression that the diagnostic fee might be waived in order to get me to make an appointment, only to be told the opposite once I had already waited days and followed up multiple times. The lack of communication was also very poor. I will be going elsewhere for service. Potential customers should be aware of this experience before trusting this dealership with their vehicle.

I'm so happy I went through Lexus San Diego, especially because of Jadon! I went to look for a car…read moreback two years ago when I met Jadon. I didn't need a car, but I wanted a car. Ultimately I decided not to buy a car at that time for external factors. Jadon was extremely understanding of that. Now, almost two years later after going to over 20 dealerships, I went back Lexus San Diego simply because of the service I received with Jadon. He was helpful, didn't try to upsell me, but gave did give it to me straight on what he'd recommend (like the extended warranty). My buying process was easy and hassle-free. Hopefully I wont' need another car soon, but if I do then I'll be going back to Jadon at Lexus San Diego. Thanks again Lexus and Jadon!!

We stopped in this Lexus dealer for a RX 350. On the onset, I appreciated the fact that we were not…read moreimmediately overwhelmed with salesmen trying to earn our business. It was very chill and non pressured. After viewing several vehicles with the Sales Associate Randy, a decision was made and he patiently spent quality time going over the features of the vehicle. After the Sales manager Tyler agreed to some wiggle room on the price of the vehicle, we visited Micheal, the Finance Manager. Have to say, Michael certainly did his due diligence to find the best possible rate through a local Credit Union. The rate was less than we anticipated, given the national average for car rates. The whole time, Michael was patient, upfront, and respectful. He is very knowledgeable in his field. The dealership was very clean and offered several amenities. They offer a comfy lounge that offers free Wi-Fi with a coffee and tea machine, and free bottled waters. Overall, it was a very smooth transaction with no regrets. All the staff members were very friendly and easy to talk to.

Amazing experience getting my VW ID4 worked on at KMVW. ASK FOR JUAN! He's a great service advisor…read moreand is very customer friendly. I don't look forward to getting work on done my car but when Juan is there...it makes life a lot better!

VW Owners and consumers beware! This is the rebranded City Volkswagen who bought this location/name…read moreto shed the terrible reputation they had on Morena. KM is now under their ownership and this dealership brings with it all aspects of shady and terrible practices. I'll try my best to condense this but its a lot to cover. DO NOT take your vehicle to be serviced here DO NOT work with their slimy salespeople DO NOT, I repeat DO NOT consider one of their "certified" pre-owned vehicles SERVICE:After over a decade of being a VW customer at this location (see former glowing review), I can tell you this is not the same dealership and I was pretty blindsided in discovering this. I've tried to shop around for other mechanics but having a German diesel vehicle has pretty much priced me locked in for services and I liked having all work history at a location. So I did a major service again. 2 Months later, a major fuel-related issue happened while entering the freeway....twice. Given the proximity to the service, it was understandable for me to think 'maybe the tech did something wrong, and quickly brought it in for diagnosis. Without barely looking at it, I was told to replace the in-fuel (low pressure) fuel pump. I was also told the 'good news' there was no metal debris present. I was told this fixes it 90% of the time. Then 30 mins later I was texted again, didn't fix it, we now have to replace the high pressure fuel pump "and see." I stopped all work on it and was now out $850. We carefully drove the car home where it's sat in the garage as I weighed my options. Well guess what? A very kind, diesel expert mechanic was able to come for a house call second opinion. He spent about 5 mins unscrewing the cap of the fuel filter (one of the items I just replaced) and there are metal shards. The car is done. The entire fuel system is lost. And the VW tech stated no metal was found and to just go ahead and replace the HPFP (a job they list as about $5k). Their expert best tech either didn't check a very basic thing, or straight up lied to get me to pay for a replacement that would have failed from a compromised system. VW corporate: This is a very big deal. I am hoping you are paying attention. This is a soon to be BBB claim. SALES: On the day I was told my car needed the HPFP replaced (before learning about the metal in the system) , I considered the option of getting a certified pre-owned electric car that had just come in. It was truly a casual inquiry. The salesman was friendly and down to earth, and shared that if we wanted to put down a deposit, no one else could consider the car (which seemed to be a rare inventory). It still needed to be serviced and cleaned, so I went ahead and did that just to secure a first look. Again, this was a casual inquiry and the friendly guy said "no pressure, if you change your mind you get the deposit back." This returned lease started to rub me the wrong way. In only 2 years it had 42,000 miles on it and it was returned extremely dirty. Carfax showed it was never brought in for service nor recalls corrected. I expressed my concerns and the sales guy just saw dollar signs of a deposit on the car and thought I committed. I wanted to see how it was cleaned up. They rushed everything with that guy seeing it as a done deal. We came in and immediately I saw coffee stains still on the armrest. Couldn't even clean it. The display screen was massively delayed on touch, the compartments abused. When we returned to the lot, the child lock was turned on for the back seat and wouldn't unlock. The guy laughed it off and said something about it being quirky. Was he this oblivious? Smiling, he asked if I was paying cash or wanted to finance. I told him I was not buying this car. Suddenly his demeanor completely changed and he decided to try some gender biased guilt trip on me... "Did I do something wrong? My manager is telling me he thinks I did something wrong." What kind of awful sales tactic is this? I felt like I was on a 2nd tinder date with someone who had no awareness. "Why did you come back then?" He demanded. Um... to get my $1,000 deposit back? Then the uncomfortable trying to sweat us out with waiting and returning with more terrible offers for a defective used car. It probably took 30 minutes to finally get my card refunded. I contacted the service manager about my experience (again, this was before finding out there is metal all over the fuel system) and their new young service manager has zero customer service skills or empathy. He ignored emails and blew me off after initiating another call. I filled out the service survey (they try to guilt you into giving them 5 stars for everything regardless of your experience) and said I wanted to be contacted in follow-up, and nothing. I contacted VW CARE with a thoughtfully written email and was replied to with a no subject canned response blowing me off. VW: You have clearly learned nothing from Dieselgate.

Mike is an amazing service advisor…read more A true professional Came in with a list of things I thought could be wrong and he steered me in the right direction. Inspires confidence and trust My new go to dealership!

We have a new Service Writer, his name is Jeff L. He was super busy when I arrived for my recall…read moreservice and regular service appointment on 2/11/26. It was a rainy Wednesday morning at 9a the line for intake was packed. The man with the intake tablet came to my car and he said his tablet was broken so that someone else would be out to help me. I waited 20 mins without anyone coming. I was thinking about work, and my team had started to reach out to me for things. I got out of my vehicle and Jeff was intaking the vehicle behind mine. I asked him, "Is anyone going to help me? I had an appointment at 9a." And Jeff immediately said, "Yes absolutely, I will be right with you, sorry for the wait." As soon as he was done with the vehicle intake behind me, he asked me to come inside with him. I noticed that the first dude with the tablet was now able to do intake and his tablet was working now. Jeff was so customer service oriented. He asked me what my appt was for and he was able to call up my vehicle account. He found my appointment and also asked me what issues I mat have been experiencing. I told him and he was very attentive to listening to me. He advised me that he would order an Uber for me so that I could get to work, and he did. Jeff stayed in touch with me about my vehicle's issues and needs. I felt like he really cared about getting me back on the road safely. I appreciated his great customer service and we have decided that he is our new service writer after this whole experience. They kept my car for 16 days to take care of everything that needed attention, all the while my powertrain warranty covered the rental car. Jeff returned my car in great condition and it actually drives much better and the engine sounds better. I recommend this Ford Dealer Service location.

Horrible customer service, no type of greetings in the front they all just look at each other. Only…read moreperson who's helpful is Adam!

I originally came in to get my car serviced BUT ended up getting a certified pre-owned car instead!…read more10 year old car with over 150k miles so it was time. I was helped by Adam in the service dept, along with Mir who was my sales guy and then Sam, the finance guy. This trio was the best. They ensured i was well taken car of & i have no complaints. They made the whole process of my purchase seamless, no pressure, stress free while being attentive & informative the entire time. Infinity has been so good to me & so has this dealership. I'll be back for future purchases for sure!

Excellent Service at BMW San Diego with Kimberly and the rest of the Staff. Great deal, nice and…read morefast service and plenty of options to choose from. I will highly recommend to visit BMW San Diego first to check the deals and inventory on-hand they have: you won't regret it! Thanks Kimberly!!!!

I got a mail notice for a recall on my car, letting me know to call my local BMW for an…read moreappointment. Making an appointment was very easy. Customer service over the phone was 5 stars, super helpful! For the appointment - Drop-off was simple. I checked in and signed for only the recall, I said no extra services today. I got emails about my car inspection with a video and service recommendations for almost $2,000 lol. I was told that they would let me know when my car was ready, and it would take a few hours. I dropped my car off at 8am and once 3pm hit, I finally decided to reach out and was told my car was ready. Why was there no pickup notification?! No email, call, or text :( The workers were nice, but trying to push for almost $2,000 in services seems excessive. Also, I was super disappointed that I never received a pickup notice when my car was ready :/

The service department was transparent with how busy they were (5-7 days out), noting they are the…read morebusiest service center in the County, and suggested contacting other locations for faster diagnostics and repairs. The parts department confirmed via research what components I have and need, clarified assemblies versus individual components with diagrams (I'm a visual learner), and placed several Hyundai genuine parts I needed that I won't find in retail stores. In short they were super helpful and communicated well.

I just purchased my 3rd car from KM Hyundai and it will be my last…read more I am not sure what happened since they moved to the new location. They didn't know basics about DMV requirements with disabled plates (which the DMV was shocked by). There were immediate issues with the car. I called and called and left messages twice a week over the past month with the outsourced appt setters for service and warranty question. I have yet to receive any return call from anyone. Also, whatever theyvused to detail the car for the lot washed off immediately with the first rain and there are so many badly faded sun spots - run the car thru a car wash before buying. ​ I will never buy from here again.