Thanks so much to the Family Eye Care "Family" This was my first visit to this facility and I am so…read morethankful I found it. I've already told my wife she should consider coming here. What a refreshing environment. Sure it was busy, but everyone was so personable and just a pleasure to talk to. -I was treated like I was a valued client. Interestingly enough, I had overheard another older woman come in and she had made a mistake and came in on the wrong day. She was trying to figure out what to do.. and they gently / humbly said...don't worry, we'll take care of you today. ... Wow! just Wow ! When I met with the Dr, he was awesome, I didn't feel rushed, (didn't feel herded like cattle) and he answered all my questions and explained what he was looking for as he examined the photos of my eyes. My wife couldn't be there to help me pick out glass frames, the young woman helping me was terrific. She would give me a thumbs up / thumbs down.. and the whole experience was so pleasant. It was all very cool. Thank you so much Mike D

ridiculous! how do they make glasses for a child that are too long so they bend them clear around…read morethe ear and down past the ear in the back!

If you want to make an appointment for service, do not use the website. It double booked me and…read morethen the next appointment available was 6 weeks away. Lots of excuses from the staff member about the website but like all businesses now you are expected to use the website to make your appointment. I will try and find a new optometrist which is very inconvenient since they have all my records.

Went back there today so they can replace my lenses because the first ones didn't work right no…read morefault of her own she slipped with the screwdriver scratched the new lenses and cut her finger I was a little upset going back Tuesday so they can re-examine my eyes so that means I don't get new lenses until the examination it'll be another two weeks before I get new lenses​

Professional and Friendly Staff. Very thorough and helpful. We have been coming here for 3 years…read more We have always received great service. We have never had a problem with getting a copy of our full prescriptions. We usually order glasses here, as the cost is partially covered by our insurance. We can use the prescription(s) (for reading glasses or sunglasses) elsewhere as well.

I LOVE this eye doctor. I really do. I got to see an actual eye doctor, in person, not this new…read morevirtual nonsense so many other places have defaulted to (ahem EyeCare center). I watched Dr. Taylor put in the prescription right then and there which was also fantastic, don't remember the last time I saw a doctor put everything in instead of an assistant. Dr. Taylor was extremely knowledgeable and answered all our questions and was very patient with us. Turns out my daughter has the unusual and rare anisometropia that will need correction but ultimately he left it up to us for when why. Anywhere else would have immediately put her in glasses and charged an arm and a leg for the insane prescription she needs. Can begin to say how much I appreciate being in charge of our care and wallet. They were fantastic enough to do both me and my daughter's appointment at exactly the same time. And I don't mean I did mine and she followed behind me. We were together for the entire appointment, PERFECT for a kid's first appointment or in our case someone who struggles speaking to strangers. Which actually wasn't a problem, partially because I was there and she was able to watch me and partially because of how great the staff was. They really were so great with her that I know that she won't need me with her but has the option of she wants me. They helped up maximize our insurance benefits which is one of the most important things. They didn't just max everything out they helped us get what we need and use all of our benefit, our out of pocket costs were negligible. I prefer contacts but I need prescription sunglasses for those days I don't wear contacts. Previous providers have just put in orders for contacts not even asking what I want and I walk out $600 lighter and ALWAYS have many contacts left over that what am I supposed to do with?? I was never allowed to just order a box or two, or more accurately I probably was the office just never let me because why would they? Jacksonville Visions Center however let me, I felt like I could actually ask questions and had control over what was happening. Dr. Taylor wrote the prescription for whatever I needed for a year but they are allowing me to order a few boxes at a time so I don't end up with a stock pile of contacts I don't need and don't know what to do with. I cannot rave enough at how patient, knowledgeable and helpful they were with helping my indecisive daughter pick her first pair of glasses. It is a very big decision and they were so AMAZING. I cannot remember her name ((I'll update when I do)) was so great. She put so much attention into making sure the glasses fit her face and complimented her. She was more than happy to collect all 59 pairs and let her keep trying them on. She had a great system for narrowing them down, let her walk around the store and hang out with them while I was searching so she could get a feel for them. It took a bit of time and effort but she found the perfect glasses and she is so happy with them. I believe she's had them 4 months now and she's not complained once, except of course she needs them tightened again and we know we just gotta head in to the office (today hopefully) and they'll get her situated. We REALLY love Jacksonville Vision Center. The only complaint I have is not knowing they existed before! We wasted so much time and energy with EyeCare center just to talk to a tv screen. My whole family has switched and we couldn't be happier. I am certain you will not regret seeing Dr. Taylor.

Dr. Waner is very personable and I am very pleased with my eye exam…read more I recommend him to anyone who needs an eye exam.

Outstanding service- professional and thorough. There was no wait and the Doc did not rush through…read morethe exam. He was personable and knowledgeable. The cost was very reasonable compared to other local places. We were a bit concerned at to the quality of the Docs as they were connected to Walmart- though they do run their own shop. I actually feel that this was a benefit as the Doc could focus on eye health and the vision shop could assist with the glasses as separate transactions. Will be back yearly to work with this location!

After visiting two other eye doctors in Jacksonville, I took my daughter to Dr. Conekin's office…read more Stephanie at the front desk was extremely helpful. Dr. Conekin was very kind and professional. He explained things in a way that was easy to understand and helped us determine a plan to keep our daughter's eyes healthy. He was patient with my daughter who was fidgety and talkative. There's a small area to purchase glasses. I did browse through the selection. I saw frames from $138-$500. They have interesting technology that let's them (and you) see the inside of your eye.

I have been a patient of Dr. Conekin for over a decade now and so have my kids. I am so lucky to…read morehave found a very professional and polite doctor. He takes the time to explain everything to his patient's. The staff has also been very friendly and helpful. Dr. Butler is also a great doctor. I am very satisfied with the care I have received. G.Wiggins

My appointment went well. I got a prescription. A follow up appointment. The technician answered…read morequestions. It was all good.

Waits are long and Dr Treece treats patients poorly. Attitude is all about herding them in and $$read more

Just stopped in and was met by a cheery Sharna and Stephanie (the owners)! The service was quick…read moreand efficient! There were plenty of glasses and sun glasses to choose from. They also have a sun glass place in Atlantic Beach; also. Can't wait to get these sexy glasses!

I'll start by saying they were very helpful in doing the exam/ picking out and ordering glasses and…read morecontacts. My experience after that includes being told my contacts were sent to my house and they couldn't find my location, as well as waiting over 4 weeks to get my new glasses (still don't have them). I have tried calling them every day they are open which is TWT due to covid and they never answer their phone and don't call me back when I leave a message. So... when the heck am I getting my $300 glasses I payed for?

I had a terrible experience here with one of the staff members. She was really rude, and not…read morefriendly. She was very condescending. I even tried giving her the benefit of the doubt by starting small talk, but she just seemed miserable. Its very sad as they take Tricare and many of us go here. The doctor was good, and an older lady at the front was friendly. If that other staff member is still there though I don't suggest going here unfortunately. She does not treat patients nicely at all.

I could not have been more pleased. I was treated so very well by every staff member I came into…read morecontact with! Everyone went out of their way to make sure my experience was comfortable and first rate, all the way! I would consider driving as much as 100 miles, should I ever move, to continue using this eye care facility!