If you want to make an appointment for service, do not use the website. It double booked me and…read morethen the next appointment available was 6 weeks away. Lots of excuses from the staff member about the website but like all businesses now you are expected to use the website to make your appointment. I will try and find a new optometrist which is very inconvenient since they have all my records.

Went back there today so they can replace my lenses because the first ones didn't work right no…read morefault of her own she slipped with the screwdriver scratched the new lenses and cut her finger I was a little upset going back Tuesday so they can re-examine my eyes so that means I don't get new lenses until the examination it'll be another two weeks before I get new lenses​

The doctors are wonderful. I can't say the same for the people who work up front and the billing…read moredepartment.

I have been going to Family Eye Care (Doctors Co nekin and…read moreButler) for several years. Dr. Butler is very nice and thorough. However, some of the members of their office staff are incompetent and rude. The latest incident was a complete mishap with advice that I was given as to how to order my contact lenses utilizing my insurance. Today, the office manager told me, "I'm so sorry you were told that." I was 'told that' by a member of YOUR staff. Way to not take responsibility for the complete misinformation YOUR staff gave me. I have filed a formal grievance with my insurance. This is a constant issue with Family Eye Care - some members of their office staff are rude and incompetent and they refuse to take responsibility for that. To keep and maintain loyal clients, you'd think a medical office would take responsibility for what a patient was told.

I had a great experience at Stanton Optical! The entire staff was friendly, welcoming, and…read moreprofessional from the moment I walked in. They made the process easy and were happy to answer all of my questions. The eye exam was thorough, and everything was explained clearly so I understood my prescription and my options. I never felt rushed, and everyone took the time to make sure I was comfortable throughout my visit. The office was clean, organized, and efficient, and the customer service was excellent. I highly recommend Stanton Optical to anyone looking for quality eye care and a positive experience. I'll definitely be coming back for my future eye exams and eyewear needs!

Don't Waste Your Time! I had an appointment today for my son…read moreto get an exam and, if needed, glasses, to meet a driver's education requirement. I needed them to fill out a form for the class. They told me it could be up to 30 days to get it signed by the optometrist because they don't have one on-site and would have to fax it. Since we were already there, I went ahead with the exam and got him glasses. Before leaving, I asked the person working if the fax would be sent out today, knowing it doesn't take long to receive and return a fax in this day and age, and was told not yet. I asked if they thought it would be sent out today; again, I was told, "I don't know." Ok, so I asked whether you have any idea on when it might get faxed; response: "when we get to it". Ok! So the interesting thing is that the prescription they gave me had a doctor's signature! HMMM! So they are either lazy or just rude. Came back well after the time they said the glasses would be done, and imagine that, they still weren't. I don't know about you, but I think it's crazy they don't have an optometrist/Dr on site or available to give you a signed form within 24 hrs, yet they can get you glasses and a Dr signature on the prescription (which was an electronic signature). Doctor on demand or any Dr's office can get you a signed note, form, or letter within 24 hours. I wouldn't waste my time with this place and would recommend you go anywhere else.

Professional and Friendly Staff. Very thorough and helpful. We have been coming here for 3 years…read more We have always received great service. We have never had a problem with getting a copy of our full prescriptions. We usually order glasses here, as the cost is partially covered by our insurance. We can use the prescription(s) (for reading glasses or sunglasses) elsewhere as well.

I LOVE this eye doctor. I really do. I got to see an actual eye doctor, in person, not this new…read morevirtual nonsense so many other places have defaulted to (ahem EyeCare center). I watched Dr. Taylor put in the prescription right then and there which was also fantastic, don't remember the last time I saw a doctor put everything in instead of an assistant. Dr. Taylor was extremely knowledgeable and answered all our questions and was very patient with us. Turns out my daughter has the unusual and rare anisometropia that will need correction but ultimately he left it up to us for when why. Anywhere else would have immediately put her in glasses and charged an arm and a leg for the insane prescription she needs. Can begin to say how much I appreciate being in charge of our care and wallet. They were fantastic enough to do both me and my daughter's appointment at exactly the same time. And I don't mean I did mine and she followed behind me. We were together for the entire appointment, PERFECT for a kid's first appointment or in our case someone who struggles speaking to strangers. Which actually wasn't a problem, partially because I was there and she was able to watch me and partially because of how great the staff was. They really were so great with her that I know that she won't need me with her but has the option of she wants me. They helped up maximize our insurance benefits which is one of the most important things. They didn't just max everything out they helped us get what we need and use all of our benefit, our out of pocket costs were negligible. I prefer contacts but I need prescription sunglasses for those days I don't wear contacts. Previous providers have just put in orders for contacts not even asking what I want and I walk out $600 lighter and ALWAYS have many contacts left over that what am I supposed to do with?? I was never allowed to just order a box or two, or more accurately I probably was the office just never let me because why would they? Jacksonville Visions Center however let me, I felt like I could actually ask questions and had control over what was happening. Dr. Taylor wrote the prescription for whatever I needed for a year but they are allowing me to order a few boxes at a time so I don't end up with a stock pile of contacts I don't need and don't know what to do with. I cannot rave enough at how patient, knowledgeable and helpful they were with helping my indecisive daughter pick her first pair of glasses. It is a very big decision and they were so AMAZING. I cannot remember her name ((I'll update when I do)) was so great. She put so much attention into making sure the glasses fit her face and complimented her. She was more than happy to collect all 59 pairs and let her keep trying them on. She had a great system for narrowing them down, let her walk around the store and hang out with them while I was searching so she could get a feel for them. It took a bit of time and effort but she found the perfect glasses and she is so happy with them. I believe she's had them 4 months now and she's not complained once, except of course she needs them tightened again and we know we just gotta head in to the office (today hopefully) and they'll get her situated. We REALLY love Jacksonville Vision Center. The only complaint I have is not knowing they existed before! We wasted so much time and energy with EyeCare center just to talk to a tv screen. My whole family has switched and we couldn't be happier. I am certain you will not regret seeing Dr. Taylor.

Dr. Waner is very personable and I am very pleased with my eye exam…read more I recommend him to anyone who needs an eye exam.

Outstanding service- professional and thorough. There was no wait and the Doc did not rush through…read morethe exam. He was personable and knowledgeable. The cost was very reasonable compared to other local places. We were a bit concerned at to the quality of the Docs as they were connected to Walmart- though they do run their own shop. I actually feel that this was a benefit as the Doc could focus on eye health and the vision shop could assist with the glasses as separate transactions. Will be back yearly to work with this location!

My appointment went well. I got a prescription. A follow up appointment. The technician answered…read morequestions. It was all good.

Waits are long and Dr Treece treats patients poorly. Attitude is all about herding them in and $$read more

After visiting two other eye doctors in Jacksonville, I took my daughter to Dr. Conekin's office…read more Stephanie at the front desk was extremely helpful. Dr. Conekin was very kind and professional. He explained things in a way that was easy to understand and helped us determine a plan to keep our daughter's eyes healthy. He was patient with my daughter who was fidgety and talkative. There's a small area to purchase glasses. I did browse through the selection. I saw frames from $138-$500. They have interesting technology that let's them (and you) see the inside of your eye.

I have been a patient of Dr. Conekin for over a decade now and so have my kids. I am so lucky to…read morehave found a very professional and polite doctor. He takes the time to explain everything to his patient's. The staff has also been very friendly and helpful. Dr. Butler is also a great doctor. I am very satisfied with the care I have received. G.Wiggins

A mobile service to purchase eyeglasses? Who would have thought? It's wonderful and I strongly…read morerecommend. An eyeglass expert came to my home with hundreds of frames. She helped me select the perfect glasses. Reasonable prices and high quality! The Zoey expert knew exactly what would look good on me. So appreciated her help and guidance. Thank you Stephanie!!!

Just stopped in and was met by a cheery Sharna and Stephanie (the owners)! The service was quick…read moreand efficient! There were plenty of glasses and sun glasses to choose from. They also have a sun glass place in Atlantic Beach; also. Can't wait to get these sexy glasses!