Our family has had dependable, personal service from Steve Jacobs and his staff for about 20 years…read more We wouldn't go anywhere else. (BTW, Yelp is listing me in Bedford. No idea why. We live in Blacksburg.)

Dr. Jacobs is great and very knowledgeable. My entire family and I went to his office. The staff…read moreare also very nice and friendly. Things I miss being away from Blacksburg!

The receptionist that took my call to make the appointment was very rude try to make the…read moreappointment for my iritis has for my right eye trying to tell her to pull my records that I need appointment immediately and she said it would be at least two weeks before they can work me in if I could go over there right now I would pull her across the desk and whoop her hind in my doctor says this needs to be a media attention to it so when I go over there for my appointment or girl you better watch out cuz I am coming for you if something happens to this let me tell you they will be a lawsuit. you need to find a new receptionist whoever answers the phone I don't know who it was but she is very very rude.....

I am no longer a patient here and here's why. I went to a great doctor here for years, but he…read moreretired. My next visit I saw a different doctor, whom I also liked. Unfortunately, for my next appointment, they assigned me a different doctor and sent text of my preview payment, which was much more than I had paid in the past. In addition, the reviews I did on the doctor they assigned were not favorable. I don't think it is fair to assign a random doctor to an established patient.

After my visit yesterday and my husband's visit today, I would give this practice more stars than…read moreyou have available. Dr. Street was so professional and answered all our questions. Everyone in the office area was so friendly and helpful. They made us feel welcome. Before this I had gone to the same eye doctor for many, many years. I liked everyone at Dr. Street's office so much that I will not be going back to my previous doctor's office. Would recommend this practice to all my friends.

From the owner: Come Visit us to See the World More Clearly…read more Thank you for considering Dexter W. Street, OD. We offer service to the residents of Mount Airy, NC. Our goal is to meet your service needs with the highest quality service. We take pride in our customer satisfaction. Please call us today for an appointment.

Being new to the area, I had to shop around for a new pair of glasses. I didn't know anyone to ask,…read morebut lucked out and chose Blue Ridge Vision. Now I can't say enough good things about my experience with them! Dr. Sullivan and Dr. Henson were both thorough, competent, and professional. The eye exam I received there cost half the price of any other local places, yet was the MOST comprehensive eye exam I've ever had. I've been wearing glasses for over 40 years, so that's saying something! I had the pleasure of dealing with Brandon for fittings and measurements. He was determined to ensure that I was satisfied with my purchase, that I had the best possible fitting and vision possible. You would be hard pressed to find a better person to deal with. The entire staff at Blue Ridge Vision knows and understands that your optical purchase is an investment, an investment in your safety, your livelihood, and your total well being, and they treat it as such. I have told anyone who will listen how great they are, and if I ever need glasses again, that is where I will go, as long as they are there. Thank you Blue Ridge, I can see, and I LOVE my new glasses!

I have never seen such a poorly managed office in My life…read more Staff meandering about office with snacks, drinks. There is a sliding black door to a room, must have a snack bar buffet , and couch inside. In 1 hour I saw everyone enter room and exit with beverage, phone or snack. Attention Drs. Cut your staff by 50% and save yourselves and clients money. Even with all of the extra staff on hand, appointment took twice as long as any other provider I have been to. Disappointed

Super nice people and they got me in quickly. I forgot my contacts and was on vacation.read more

From the owner: Our eye doctors care for patients of all ages. In addition to seeing patients for routine eye exams…read moreand contact lenses, we provide expertise in cataract surgery, LASIK and other refractive surgeries, diabetic retinopathy, glaucoma, macular degeneration, and strabismus.

Experienced eye irritation for several days that wasn't resolving on its own so needed to see…read moresomeone. If you've ever had a similar complaint it's just miserable. Called first thing in the morning and they squeezed me in that afternoon. Front desk staff were efficient and welcoming. Doctor was professional and thorough. Will return for my annual exam.

Mark Brittain is the best Eye Doctor in Salisbury! I had to go by there today for an Eye…read moreappointment. His office was great at squeezing me in under short notice today, before I was going to be out for surgery. He has the best Doctor ~to~Patient skills! So personable and friendly, Smart too!! Our family has been coming to him for years. He is also wonderful about putting my sons contacts in for him , when I've needed him to...haha...due to me being out of town...He's probably literally laughs about that one , when he gets the call every so often. (My son is 18) haha.....But I do appreciate it! Since for 4 years my sons stills needs his mother to do it..or Doc..But truly if you need a Wonderful Eye Doctor head over and see Dr. Mark Brittain in Salisbury.

Dr Brandau got me seeing clearly again:) If your in need for top notch eye care he is the man for…read moreyou.

Worst customer service I have seen. The gentleman who answers the phone at the call center is rude…read moreand worthless.

My rating would be zero if I could. Thus is not based on the office or personal in Boone, NC. They…read morewere very friendly and kind. I went in on 09/07/2024 for an eye exam and also bought a pair of glasses. Ms Joann was very helpful and pleasant as was Dr Emily Skully. Joann correctly figured my cost and I paid that day. One month later I received an additional invoice stating I still owed $161.40. After a 4th notice in early December and a threat to collect. I once again contacted Ms Joann in the Boone office. She assured me I only had to pay the original cost on 09/07/2024. She also found that her billing department refiled differently which was in error. Long story short, it took me several calls to billing over a period of another 4 months. Each time I called I got.the same story from each different person. It was turned back to my insurance and they were still waiting on them to respond. Even though my insurance stated the they did received the claim 3 months after it was filed (or so I was told), and replied 2 days later (6 weeks ago). During my several calls to billing, I had asked to speak to a supervisor, the standard response was that the super was busy but would call me back ASAP. 8 times and I never received a call back. After so many calls I was finally able to reach someone with intelligence. They did not resolve my issue so I once again I contacted Joann in Boone. She kept me.on the phone.as she personally rectified the situation and was able to resolve this and issued a refund that day. Finally 8 months later it was done. The billing department I had to deal with all those months were the most rude, incompitent, and noncaring I have ever seen in my over 70+ years of living. Thanks to this experience, I will never use this company again. Amen

Absolute trash. They only care about the money. I got four phone calls asking about insurance…read moreprovider when I clearly stated I was paying out-of-pocket. Once they determined I was paying out-of-pocket the customer service stopped immediately and after a year of arguing with them, I still do not have a valid eye prescription, and they refuse to acknowledge that they administered and dispensed the wrong prescription. Stay far away from these people, if they ran a pharmacy, there'd be dead people everywhere from their negligence

Very polite service from the time I walked through the door. Dr Wells took his time, answered all…read moremy questions and was very thorough. The staff were all very sweet and helpful as well. Will recommend to friends and family in the area and most definitely will return when needed.