1. Eyecare Professionals

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    Russellville, AL

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    Eyecare Professionals

    3.0 (2 reviews)
    Open • 8:00 am - 5:00 pm

    Services - Eyecare Professionals

    Eyewear fitting

    Eye exams

    Retinal imaging

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    1 year ago

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    Muscle Shoals Eye Center

    Muscle Shoals Eye Center

    1.5(8 reviews)
    16.4 mi

    I am a 100 percent disabled army veteran and a law enforcement veteran. I spent $600 on new…read moreglasses. They refuse to call and notify when glasses have arrived. They held my glasses for two weeks before I called to find out they had been sitting there for a week. The lenses were not correct. They ordered new lenses and then broke my frames putting in the new lenses. They refuse to expedite the shipping and made me wait 2 weeks for my $600 glasses plus they damaged the lens. When I went into pick up new frames I expressed my dissatisfaction with the service they provide. I was told to leave or the would call the police to have me trespassed all because they don't accept criticism. Please spend your money some place else.

    I've had consistently good experiences at Florence Eye Center, so I decided to try the Muscle…read moreShoals location since it's closer to home. Unfortunately, this visit was a disappointment. My appointment was at 8:45 a.m. I checked in on time but wasn't called back until 9:35 a.m. After brief preliminary checks, I sat in the exam room with no updates. At 10:15 a.m., I asked how much longer the wait would be and was told there were still two families ahead of me. A delay of this length without communication or the option to reschedule shows poor scheduling and a lack of respect for patients' time. I won't be returning to the Muscle Shoals location or the Florence location for future visits.

    Eyecare Professionals - opticians - Updated October 2026

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