Caring and helpful and great staff ! Dr. More takes the time to explain the how and why of…read moretreatments ,medication and other options for health care.

Dr McCoy & Charlene Brown CRNP and their entire Staff are fantastic! I have never had a bad…read moreexperience and the care & attention are exceptional! The most important thing I find is I don't feel like I'm being rushed thru and they all take the time to listen to my concerns pertaining to my present visit/chief complaint! They are also exceptional with my continued care! EXCELLENT! I Love them all!

horrible place. Front office staff is rude and makes you feel less than. they honestly act as if…read moreyou being there is a hassle.

It is amazing that we have someone of Dr. Wilkes' caliber in this area. This man literally saved my…read morelife with an endoscopy. I've never sent a potted plant to a doctor and his staff before, but I did this time. He saw me on an emergency basis when UAB and Vandy wanted to give me an appointment weeks out. Thanks again!

Horrible staff. TVG lacked 101 training regarding how to address a patients questions and concerns…read morewhen it came to their physical health. They exercised minimal understanding in communication when relating to patient needs. Discriminated greatly against me as an older patient because of being from the north. They had great disregard for how I represented myself and how I spoke. Dana (Big Hips) in particular was a very cruel individual. She had the front desk at siege and under control regarding how they should address the public which in my experience was to shun off, to demeanor and to be discourteous when I had a question. I experienced a great lack of office understanding when it came to procedural patient health concerns that were so basic that you would expect the front office area to be able to reply. Dana came across very unschooled when it came to relating to patient needs. She is not fit to be working in the medical arena. There is a required decorum and skill necessary when dealing with the public and she certainly lacked it. She screamed and hollered like an uncontrollable crazy lady toward me two different times when I requested to know who I was speaking with when I had a question regarding Medicare - being that it was my first year. She favors trying to degrade and intimidate another when she thought they were inquiring to much information. Dana showed me as a patient that she was a fluke and a fake when it came to basic necessary protocol that one should necessarily and skillfully be accustomed to havimg when representing themselves as a Horrible staff. TVG lacked 101 training regarding how to address a patients questions and concerns when it came to their physical health. They exercised minimal understanding in communication when relating to patient needs. Discriminated greatly against me as an older patient because of being from the north. They had great disregard for how I represented myself and how I spoke. Dana (Big Hips) in particular was a very cruel individual. She had the front desk at siege and under control regarding how they should address the public which in my experience was to shun off, to demeanor and to be discourteous when I had a question. I experienced a great lack of office understanding when it came to procedural patient health concerns that were so basic that you would expect the front office area to be able to reply. Dana came across very unschooled when it came to relating to patient needs. She is not fit to be working in the medical arena. There is a required decorum and skill necessary when dealing with the public and she certainly lacked it. She screamed and hollered like an uncontrollable crazy lady toward me two different times when I requested to know who I was speaking with when I had a question regarding Medicare - being that it was my first year. She favors trying to degrade and intimidate another when she thought they were inquiring to much information. Dana showed me as a patient that she was a fluke and a fake when it came to basic necessary protocol that one should necessarily and skillfully be accustomed to having representing themselves as a medical facilitator. A front desk of any medical office should be 100% geared to respond to a patients needs when it comes to elementary questions. TVG was lacking just that as a medical facilitator. A front desk of any medical office should be 100% geared to respond to a patients needs when it comes to elementary questions. TVG was lacking just that.

Smooth check in process. I never have a long wait. Less than 10 minutes I am called back for…read morevital signs and either placed in room or lab waiting area. I don't wait long for Doctor to enter exam room either. Smooth checkout process as well. Great text reminders for appointment. And you can even verify your information on text prior to checking in. I would give Medical Associates of the Shoals an A+ overall!!!

My family and I have been going to Medical Associates Of The Shoals for years and every time we've…read morebeen there the type of care has been great! The care quality has been excellent and the office experience has been great for sure! I highly recommend it to everyone!

Dr Dyas is a very ethical and analytical doctor. He is empathetic and thorough he will listen to…read moreyou and take time with you not only is he attentive he is approachable and that makes a difference when looking for a doctor the staff was very compassionate and empathetic to me and all the patients if you are looking for a Orthopedic doctor you have found the right one Schedule your appointment you won't be disappointed

All of the staff-nurses, administration, OT, PT, and Speech therapy as well as wound care, etc are…read moreso caring. They are locally owned which is a major plus, so they don't just see you as a number but as a person. I would recommend this company to anyone!