I was recently involved in a car accident by a reckless driver. I had called to schedule an eye exam in order to get a new pair of glasses urgently . I also advised them that I have a medical exemption from wearing a mask and they have refused to render me a service unless I wear one. Their excuse is to protect their elderly patients . I proceeded to send them the Public Health Order regarding public health exemptions and they did not budge. I am currently in the process of filing a Human Rights complaint . Upon reiterating concerns regarding my disability, they stated that I would be REQUIRED to wear a mask in the common areas, but not when I meet with the doctor. Please be aware that they do not make accommodations due to undue hardship for those patients with disabilities. read more