I had a very disappointing experience. I booked and discussed a hybrid set, but was charged for a…read morevolume set and left with lashes that looked nothing like what we agreed on. She even acknowledged the lash map was a mistake and said, "this has literally never happened before." I told her before leaving that I wasn't happy but she said she didn't have time to fix them. I was still charged full price and made to buy an additional $25 lash cleaning kit I did not want. That evening I texted asking if we could remove them, and she told me she had no availability for a full week -- even though removal is a 20-30 minute service and I had just paid close to $300. I suggested a partial refund so I could have them removed elsewhere, and she never responded. It has now been a week with no follow-up. On top of that, the appointment felt rushed with back-to-back clients and the ambiance and overall service didn't match the premium price point. For the price and the level of service advertised, this was very disappointing and unacceptable customer service.

Fantastic service!! Clean and professional service!! I would absolutely recommend!! I have been a…read moreclient for over two years and I have on occasion used other lash service but I am never as happy as when I go to Lash out loud!

I've been on the lookout for a threading place. It's right in front of my nose. My neighborhood…read more Inside CO Mills mall. I know! Two chairs. Two staff. Very basic decor. Very efficient ladies. Fast and excellent job. Appointments or drop ins. I don't need anything else! I will be back!

Despite being a random kiosk in the mall, the idea, process of eyebrow threading is pretty darn…read morecool. I have always been a big eyebrow waxer until Katie T introduced me to this concept. I had no idea what to expect and came to realize threading my brows is wayyyyyy better, muuuuuchhh cheaper, and a quiiiiiiker process than anything i've experienced. -Extremely accurate in brow arches and getting all the unwanted brow hair gone! -$12 [for everything!] -a whopping 10 minutes. -Still feels about the same as waxing & plucking, but TOTALLY worth it!

I LOVE this salon! I moved here over a year ago and each time I stop in they give me a warm…read morewelcome. AMAZING customer service! You can walk in or book an appointment. Katie has been my favorite, however each employee is great! Pedicures are my luxury here as give such a relaxing spa pedicure, and my polish lasts such a long time! I highly recommend them!

I come here every time I make a trip down to Denver. I understand appointments get first priority,…read morebut I usually wait to get in and they stay open for me past their hours, if I pop in, in the evening. Love May and all the gals. Great service, clean and timely.

Paid 30 for express pedicure and 40 for gel manicure. Pedicure was great, the manicure wasn't,…read moreespecially for the price. I'm sure if I chose a darker color for the manicure the imperfections would not show as much and I'm ok with a little streakiness but the major disappointment was clumping on both of my thumbs. Not enough to redo especially as I was under a time crunch. If I paid 25 for my manicure I would have felt ok about it.

I have been coming here for almost six years now and my mom has been going for almost a year! This…read moreplace is so amazing. What you ask for you definitely get! Before I had my baby I used to get crazy long extravagant nails and without fail every time this place has hit the mark. They do designs flawlessly as well as patterns and writing on nails too. When you walk into the shop it is clean and tidy and you just feel comfortable! The vibe is great you usually hear laughter and the staff is always so very kind. I even was in one time and saw a woman and her toddler and the toddler was getting antsy and the staff was occupying him by playing with him!!!! They nailed my short almond shaped pumpkins nails this time too:) the photos attached are what I asked for and what I got!!

Main appointment about a week ago for a hair consultation w/Kayte. Received multiple text as well…read moreas phone call to confirm the appointment. I check in, ask for the appointments with, they tell me, Sammie. I told them that I didn't make the appointment with Sammy. I made the appointment with Katie. They said that Katey had to leave d/t a health concern. I understand that, but I would've appreciated phone call to reschedule the appointment. I'm sure Sammy's just as capable, but the point is I made the appointment with a different stylist for a reason. If that's stylist is out then a call needs to be made to the customer to inform them of options.

We were in from out of town and needed a blow out for my daughter. I called and they were able to…read moresqueeze me in last minute. Staff was friendly and Sammy, the hair dresser that took care of my daughter, did a great job.

I've been going here for nearly two years and I just can't say enough wonderful things about them…read more Great work, very kind people, gorgeous facility. I don't ever want to go anywhere else! Their work is always top notch!

$50 (pre tip) basic mani + pedi…read more I came in with no appointment around 6:00 PM. The ladies were very sweet and brought me a bottle of water as soon as I sat down. If I lived in the area, I would definitely come back again. I was just visiting for business.

AWFUL PERSONAL SERVICE!!!!!! Incorrect location and unkind. The people harass you with text…read moremessages and unkind comments if you cancel because they give you incorrect information.

Kelsey is the best esthetician that I've been to. She cares deeply about helping you get your skin…read moreto where you want it. She takes Covid precautions seriously, and her space is always clean and super cute! I've never had a bad experience here, and I would recommend Kelsey for both waxing and skin care!

I just love this place! I love that it's in the mall across the street from my house! Oh and I also…read morelove the service I received from Ashlee! I went in for a big change in hair color (strawberry blonde to dark brunette) and a new stylish haircut. She took my medium length thin stringy hair to a beautiful A Line shoulder length bob. I absolutely love my hair now! She was also very sweet to talk to! I will be returning next month for a few highlights for a wedding I will be in! Thanks Ashlee :-)))

When I called other salons looking to schedule a spiral perm I got the run around on price and…read moreavailability. But when Deidre answered the phone at Master Cuts and expressed excitement about my straight hair transformation I didn't care what the cost was-this girl HAD to spiral perm my hair- and she did- the next afternoon y'all! & for less $ than the other salons I called! She made the entire experience enjoyable giving me complete confidence in the outcome- which I am extremely pleased with! The other stylists were even admiring my fresh new look- thank y'all so much for making me feel comfortable the entire visit! This was my 2nd favorable experience with this salon, first was with cut and peek-a-boo color; it's safe to say I will definitely be back! thank you again Deidre!

Sean and I just had the couples hydra facial service and I can't wait to go back. This spa is so…read moreinviting and friendly while also being super progressive with their services. It's my second time getting a facial by the owner, Amy. I plan to become a regular!

I called in to check on a product I wanted and Amy the owner was very informative and persuaded me…read moreto come by and try a facial. Glad I did! I have had skin treatments in many highly coveted and extremely well noted places. Amy uses a great line of natural products that left my skin looking , no BS, at least 5+ years younger. The age spots were noticeably much lighter and skin tones were even. The skin also looked much smoother and the wrinkles were much less. Amy has a great energy and passion in her work and is extremely well educated in skin care. If you care about your skin and maintaining a youthful look with a reputable highly skilled esthetician this is the place!!!