I've been going to the same girl for YEARS. I moved to Lodi and needed my eyebrows done. This was the first place I came across. I was going to get them waxed but during my wait (3 people, ~15 min wait) I noticed how nice the other girls eyebrows turned out. So I told her I'd try threading. Now, it DID hurt. But nothing too unbearable. I LOVED the results and the woman was SO nice. I will definitely make this my new place to go! read more

I have always gone to eyebrow masters in the mall, so when they opened in Lodi, I became a regular customer. They treat you good especially the owner i've been lucky to have her do my eyebrows she knows what she's doing perfect shape every time.. I've always been treated with respect & felt really welcome by everyone who works there If you want perfect eyebrows this is the place to go. read more

I called and spoke to a lady explaining to her, I let my eyebrows grow out and I am very nervous having someone thread them and not do the shape I want. she told me to come to her she's really good, not to worry. So, I get there, I'm trying to explain the shape I want and show her a picture, she keeps interrupting me, talking over me she did not listen at all. I said, You are not listening to me, I don't want you to mess up!" once again she says, "don't worry, I know how to do them". I decided to give her a try, grrrrr! she did NOT shape them the way I wanted. in fact I had 2 different shapes going on. I went home and fixed them. I don't know her name, she wears no make up and has very thick eyebrows..... read more

I have come to this location ever since it opened in November 2011, in beginning I absolutely loved getting my brows done here. I especially loved when the owner threaded my brows because she did a great job. Her staff on the other hand are the epitome of inconsistency. I cannot tell you how many times I have left disappointed and had to fix there mistakes or had to grow out my eyebrows because my brow arch were uneven. Because of this I probably come in once every three months and strictly say clean up only and no shaping. Also, the language barrier makes it really hard to communicate with the staff when there's a problem with a customer's eyebrows. Personally, I do not invest in a brow membership because to consistently get mediocre service is just no worth it. Additionally, I hate trying to get coax in by her staff members in getting a membership; a person can only say 'no' so may times in one visit ( I mean this in the most nicest way but they really need to know how to take a hint when a person is just not interested ). read more

Loooove eyebrow masters. I come here for threading and the staff does an amazing job. However there are two girls that work here that do not thread well.. Once I had a girl over arch my eyebrows after I had explained i only wanted a clean up and natural brow, another time a girl gave me extremely thin eyebrows. both times I had to grow them back out. Now I only stick to two certain eyebrow threaders and come out with beautiful eyebrows each time. read more

I have been coming to this place since it opened. I have been always purchasing 3 months of membership from them for eyebrows and upperlips for $70. I work in Lodi so Most of the time I end up going to the Lodi location and that is where I bought my membership. Since I have been coming to this location for so long and I never had a problem with my membership before so I never thought of saving the receipt. I live near French Camp so I went to their Lathrop location one day. I showed them my driver license so the girl can look up my membership and she told me that my membership was expired since like 2 weeks ago. I am standing there and thinking that can't be it since I just got my eyebrows threaded last week and week before that in Lodi location. I told her that there should be a mistake because my membership doesn't expire for like a another month. She kept telling me that her computer is showing its expired. I purchased a only one month membership again for $23-24 from her and got my eyebrows and upper lips threaded. I saved the receipt this time. When i got home I looked on my bank acct transaction and I was able to check when my card was charged for $70 in lodi location and I was right I should still have a month of membership left but instead I had to purchase it again. So the next time while I was in lodi I went to their place I gave the girl my license to check my membership and I asked her when my membership expires she told me in august which was my previous membership for 3 months and it was showing in her computer. So I showed her the new reciept of membership that I bought in lathrop for one month and it was suppose to expire in july something so now I basicaly had 2 memberships. She kinda understood my problem and said she will contact the owner. She called the owner in front of me and explained her the whole thing about how I ended up getting 2 memberships so i guess the owner told her that I need to send photo of my driver license and the new receipt to her. So i got the owners number from her and sent her the pictures. The girl told me owner will contact me once she verifies the info i guess. So i left that day. I waited for a week and I got no phone call or even a txt msg from the owner so I txted her asked when will I get my refund back and again no answer. I was upset because I have been coming to this location for so long and even the owner seen me many times there and greeted me. So I am not making up stuff to get back the $23 or whatever i paid. The owner felt no need to contact me even though I have been giving her my business. So at last I just never contacted the owner again and forgot abput my $23. Since today I havn't heard anything but i dont care about the money anymore. I just wanted to let people know how little the owner cares about the customers. read more