Overpriced place with an unfriendly staff. There are plenty of optical stores in this neighborhood.

I think the customer service here is superb although the glasses here are more pricy than most glasses store. If you come here on weekends it is super crowded. I came here for adjustment for the new glasses that I brought here and another pair from another store and the SA fixed them both for free. Everyone here speaks English and are really nice. read more

My brother was born premature and his eyes didn't develop maturely so he is required to wear glasses or else he'd be uber blind. He's been getting glasses here ever since I can remember. I can't figure out if the people here are nice because they're getting a heck lot of money from my brother charging for his glasses or they're just mediocre with being nice. They appear nice but I always feel like they're not genuine with their feelings... I'll push that thought aside and will say that they are very helpful with helping you choose glasses. I've purchased a pair of glasses from them a couple of years back and they've held up quite well. They have two floors so you're bound to find something you like. The frames are retail price but you can possibly haggle them down to 20 bucks cheaper. I think they're okay. They haven't "wowed" me yet. Customer service is key when you're trying to sell glasses, naawhh mean? One acknowledgement I'd like to point out is that they will adjust your glasses for you if they become a bit crooked or whatever free of charge. That's a huge bonus since most stores will charge you $5. read more

I've been here twice to get new frames as well as get my eyes checked. The people here are nice and they're patient with you. The only thing I would recommend is to remember the price on the frames because if you have insurance they will raise up the cost of the frame on the receipt to offset whatever discount your insurance offers you. Keep an eye out because that's what I noticed they did the second time I ordered my frames. That's some shady stuff. read more

I had a pretty great experience here. They offered great service and price deals. They have a large range of glasses and eyeglasses, i love walking in the store. Rarely you would find an eyeglass store with 3 floors. The staff members are super polite and considerate about giving you the best fit and comfortable eyeglasses. Debbie was my helper, i like her because she gives great tips. I ordered a lens frame that was out of stock, no pressures and they helped me out by pre-ordering it. She gave me a call with in 3 days with everything prepared! Whatever your glasses needs to be fixed, they will do it right away (super friendly people in there!) I'm very happy with my new glasses. This would be my local eyeglass store and by far the favorite. read more

One of the employees there, Jason, was extremely helpful in helping me find a cute and affordable pair of eyeglasses. I spent some time trying on a few pairs of glasses before settling down on a really nice pair. My glasses came out to under $200 and they'll be ready soon! Eye is easy to find and it's on the corner of 60th street and 8th avenue. read more

I paid $90 to turn my $10 street-fair sunglasses into prescription sunglasses. At first, the optician tried to convince me to buy a pair of higher-quality frames there and warned me that my cheap pair might get damaged while switching the lenses. I stood my ground and said I needed everything done as inexpensively as possible. A few days later, I picked up my perfect, undamaged prescription sunglasses. I'm really glad that they were able to make it work. I've been wearing these sunglasses almost every day for months now and I think they are the best purchase I've ever made. Sun protection and clear vision, for only a hundred bucks? A 5-star combination! read more

This review is based on my experience with Andy the sales person. He was biased, definitely made me feel like I couldn't afford anything there. Like pretty woman movie :) I wanted to spend $$$ on a pair of glasses but he was not helpful when I asked questions he shunned me by acting if I wasn't buying he wasn't interested in answering any questions. Because of him (ANDY) I will never return there. I had a good experience 2 years ago with another sales person so I returned but now never ever again. read more

Super crowded on weekends and some weeknights as well. Nice selection of lenses and contact lens brands. But there's only one exam room upstairs, which is definitely the bottleneck. read more

For an outlet chain, I must give Eye Solutions a great review from my experience. Management takes any unresolved issues seriously, and not just leave it unanswered. She went above and beyond what I would expect of any place, Eye Solutions definitely proved the old saying "the customer always comes first." She took matters into her own hands, the turnaround was unbelievable; I gave my hard contact lens prescription late one evening, and it was ready the next day. They absolutely provide the fastest service one can ever expect, it cannot get any better than this. Thank you especially to Grace W. and staff for showing that there are still people that cares, and not just about the bottom line. read more

I've been getting glasses here for as long as I could remember, they're so nice and the employees seem to move what they do. It's great to see a selection if glasses that can fit any budget in this place. I bought some really nice Cartier, Prada, Ray-Ban and some others for family members and they are always nice when I come in. They even helped me polish my glasses and adjust them for me 2 years after I bought my frames, can you say great customer service?!? As long as they keep accepting my insurance I'll be back here for life!! read more

The lady who typed up my prescription from the doctor WROTE THE FUCKING WRONG NUMBERS. I got my glasses made and had to take it back to the store to get them remade with the correct prescription. Utter incompetence and a complete waste of my time. read more

This is a great place to get your glasses, all sales representative are friendly, specially Mr,Patrick. He clearly explained all options and what's good for me. read more

After searching day after day for a good deal on glasses i finally found a great deal. I do not have insurance and paid for everything out of pocket and still everything came up to less then $200 and that was including the lenses, frame, eye exam and anti glare. Can i say that i was so impressed with the fantastic customer services. every single person was beyond amazing. They made me feel welcomed. Had a beautiful waiting room upstairs with great refreshments .The doctor explained everything to me, was very detailed. i had to walk a couple blocks to get my car and it started raining, they offered me an umbrella, Also due to lack of parking the girls told me to get my car and they would physically come out to hand me my glasses. they did and also gave me a complimentary lenses cleaner. 100000% satisfied recommenced anyone who needed glasses with or with out a budget to come here. thanks guys so much for everything!!!! read more

This review only pertains to the Manhattan/Chinatown branch. The people in there are super nice and polite, but good luck getting a good and accurate eye exam for your contacts and glasses. They've botched both up. Yes, the prices are cheap, but the cost of fixing errors in terms of having a second examination and/or having to go to another office to get a correct exam was inevitably too expensive. read more

Found this place this morning when looking doctors my vision insurance covers. Photos looked fresh and modern unlike where I used to go on 5th avenue nearby. I called to make an appointment and was able to get one in the next hour for 12:30pm. I got there and I was led upstairs to speak with Debbie. She was so nice and checked me in. She helped me try finding glasses I liked. I then told her I'd like to wait for my appointment and was told to head to the third floor to wait. At exactly 12:28pm my name was called. I had my eye exam and a follow up with another doctor in the next room. Got my prescription, paid, and I definitely will be back :). I was walking home by ~1:07pm! I love how big the place is. I was amused by each flight to get to the next step. So relieved to find a clean, modern, attentive, and friendly environment. The staff definitely knows what customer service is. OH and they offered free drinks and snacks while I waited. Such a nice surprise. read more

My friend and I were visiting NYC from out of town and she lost a lens from her glasses. It was 15 mins before closing on a Sunday when we got to Eye Solutions but they welcomed us, gave her a free pair of contacts in her prescription (and she has an astigmatism), cleaning solution and a lens case - again...ALL FREE. Well, poor girl couldn't read without her glasses so she rinsed her contacts in the cleaning solution not knowing that it was overnight cleaner that should never come in contact with your eye. She burned her eye but we ran back to Eye Solutions and they took us in the back, rinsed her eye, gave her hydrating drops to take with her and a case to put her glasses in - you guessed it, for free. Wonderful place with amazing costumer service. i created my account just to give them a good Yelp review. read more

I have purchased a pair of glasses at Eye Solutions last month. Their service is great plus they have a huge selection of frames and sunglasses. I sure everyone can find something you like. All the stuffs are so nice and patience. Friendly, helpful but not pushing. 100% will go back again. Thanks Eye Solutions read more

I was visiting from out of town, and had an emergency when my glasses broke. I found this shop in Brooklyn, and they were able to provide a new pair of contacts with solution and a case within 5 minutes - and I have astigmatism! They are so generous and kind! The best! read more

i just got my new eyeglasses from this fantastic place. i've been searching for my new glasses for couple months since i hv really HIGH prescription (over 1000). so its really hard for me to find a nice pair of glasses. even tho their price r lil expensive than others but their service r definitely worth the price. the sales there r so patient. they won't push u to buy sth u dun really like but they only give u recommendation. i spent almost 3 hrs there, its quite long time. i felt bad for the sale who helped me but she can still keep her manner. coz most of the chinese optical store they dun give u much choicese when they know that u hv such high prescription and they push u to buy sth expensive and doesn't look nice on u. so i really LOVE this place i'll recommend this place to all my friends and family. thank you EYE SOLUTIONS ( the one on 8th ave 60th st) read more

I am not sure the qualifications of those behind counter. It seems like they have not much various sizes in most of frames. They never help you the size of the frame that will look good with your face. I bought RayBan with prescription lens, it came out wider than when I ordered it. I did research on RayBan web site, there are 2 sizes for that model and I should have been offered narrower one. I think those people are just sale person without qualification in optometry or they are without conscience of their profession. Most of professional optometrists care how the eyeglasses look nice on their client face. They usually know all their products and willing to help the correct size on any particular model frames. This store have only few choice. The sale person of these eye solutions have no knowledge of their product but the price are not that bad. My advise to all to do some research on website before paying deposit because no refund. read more

great place for repair and buy glasses. i bought 8 pairs over the years.... cuz i always lost mine, damn karma... people are always there to help. little stores on 58st is really bad.... buy from this place. read more