1. Eye Physicians Of Kankakee

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Bourbonnais, IL

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Eye Physicians Of Kankakee

1.0 (1 review)
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Services - Eye Physicians Of Kankakee

Eye exams

Eye surgery

Eyewear fitting

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Dunlap Vision - Dr. Brent Dunlap

Dunlap Vision

3.5(13 reviews)
1.5 mi
•$$

Love Dunlap Vision with 1 caveat that doesn't affect me but is worth noting... The staff is…read morewonderful, friendly, always engaging and smiling. They strive to always go beyond the basic formalities of service. The doctors are thorough and seem competent. The caveat is... when in business you stake your claim because you try, but realize, you can't serve everyone and you have to be happy with that. That being said it would be nice if they could be open one Saturday a month, 8-12 perhaps, for those who absolutely can't make it there during the week.

I chose Dunlap Vision intentionally because of their high recommendations. While the staff and my…read moreoptician have been consistently friendly, their kindness does not negate a grueling two month ordeal that remains unresolved. ​My experience began on February 10 when I ordered two pairs of glasses. I was told they would take one to two weeks. After three weeks of silence and my own follow up calls, I was finally told they were ready, only for one pair to be sent back immediately for failing quality control. I did not receive even one pair until March 10. ​Since then, it has been a cycle of repeated errors. When the first pair felt off, I was told to give my eyes time to adjust, only for the office to later realize the bifocal measurement was incorrect from the start. After that was supposedly fixed, the prescription itself had to be changed. ​This is not just a minor inconvenience. This debacle has physically impacted every waking hour of my life. I left for a long awaited vacation to the Smoky Mountains with glasses that were still incorrect. Because my eyes were so strained by the constant switching, I could no longer even use my old backup glasses without feeling ill. I spent my vacation battling nausea and headaches. I had to hold onto my husband just to walk, and we had to cancel our hiking plans entirely. ​Today is April 10. It has been two full months, and I still do not have functional eyewear. The office excuse that they do not know my eyes because I am a new patient is unacceptable. They have been paid in full, yet there is zero urgency to rectify the physical and personal toll this has taken on me. Friendly apologies are no longer enough when my quality of life is being sacrificed to incompetence.

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Dunlap Vision - Dr. Brent Dunlap

Dr. Brent Dunlap

Dunlap Vision - Dr. Tayler Peachey

Dr. Tayler Peachey

Dunlap Vision - Dr. Jim Sowinski

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Dr. Jim Sowinski

Eye Physicians Of Kankakee - optometrists - Updated November 2026

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