Dr. Pfeil is very thorough and personable. Always friendly and knowledgeable…read more The eye glasses selection is kind of boring. Most of them all look alike.

One of thee worst eye care places I've ever been to, They put someone else's prescription in my…read moreglasses meanwhile I had already waited 3 weeks for them. Dont go here!

Very friendly and efficient staff. Dr Corcoran was thorough and went into great detail about the…read morecondition of my eyes. I couldn't ask for a better experience.

I like everything about Eyger Eye Group. They carry an excellent collection of frames, and they…read morefound a frame for me that fits my needs. I've gone back twice to fix my frames, and both times they have fixed it free, even with a smile. There is plenty of parking in their lot, and the waiting room is comfortable. They gave me a vision test that was professional and so the lenses I bought were amazing.

I initially felt the older receptionist talked a bit condescendingly, but I thought perhaps I was…read morebeing over-sensitive. When the doctor saw me, he was highly energetic and quick with the exam. He also said that there was nothing wrong with my eyes (I have a vitreous detachment), that I do not have astigmatism and said that my previous prescription for contacts was too high. He gave me an -8.50 for both eyes. My left eye is normally a -9.50 and I believe my right is a -9.25. When I put in these contacts at home, I was severely disoriented and my eyes had trouble focusing. I also was getting a major headache, so I took them out. Today, I tried wearing contacts again using my old prescription in my left eye and his prescription in my right. No major issues, but he was convinced my eyes do not have astigmatism and should be at a lower power. Not sure what to say except that he made it seem like every eye doctor from my past was stupid and he was not. He did say "do you want to get a second opinion?" but if you know anything about insurance, you don't get that second opinion without paying for it out of pocket. I'm glad I didn't purchase contacts from him.

This is actually my first time writing a review. I have to say the staff is outstanding. Welcoming,…read moreprofessional, patient and on point. Even if you are not from the area it is well worthy the commute. There is parking right out front as well and a lot of bus go right pass there as well. I had a emergency situation they took me straight back to the doctor. I felt at ease. He was very good. Concerned, no joke. Got me all taken care off. I came back for my appointment about my glasses. I was able to choose from a wonderful selection. Jazz and Val, all the staff and doctors made sure I was pleased with my selection. I highly recommend them.

What a WONDERFUL practice!! Very personal and sensitive to their patients needs! Our family has…read morebeen going to Scott & Christies for over 45 years! We recommend them to anyone in need of a eye doctor/eye specialist! Thank you Dr. Christie and staff....... we appreciate all of you! Michael, Sue & family

Off to a bad start..appt was 4pm... It's now four seventeen p m. And there's still somebody ahead…read moreof me.. I'm betting. It will be at least an hour. And they have a sign in the lobby that says the appointment will occur at the appointment time, not the arrival time...BFDeal.. The only thing that they did on time was charge. My credit card....very disappointed...

Have been coming to Bittner Vision for years and decided to continue going there even though I…read moremoved to Ross. Dr. Delserone is the best opthomologist that I've seen. She is so kind and considerate. She also recently saw my mom who had a sty and needed some support. They have a nice selection of glasses too. I got mine there and use them with blue light support while working. They're nice.

At my appointment a couple weeks ago, I brought my sunglasses in to see if they had a replacement…read morenose pad. I asked the woman who helping me purchase contacts if they had replacement nose pads, she said yes & said that she can put the new nose pad in. She took my sunglasses into the other room & while replacing the nose pad, slipped with the tool she was using, broke off part of the prong that holds the nose pad in & bent the wire part that connects the sunglasses to the nose pad holder. Since then, I've been back 2 times to have the wire part adjusted & told nothing can be done for the broken prong. Since the nose pad isn't held in securely, I asked if the sunglasses can be replaced. I was told no because they were not purchased there & the brand isn't in network. I said they weren't broken before that incident & she told me that they shouldn't have worked on them since they weren't purchased there. I get that but it's not my fault that the woman offered to change it out & broke them. Of course these are my prescription sunglasses, too. The doctors here are good but I am very unhappy with how this situation was handled. I don't think it's fair to punish the customer for the employee's mistake.

Very efficient, and helpful. Explained every setup of what was going on…read more They need better signage throughout the hospital, or a map to be inclided with first visit. I could not find my way, and ended up walking around the hospital, instead of from the garage. A detailed map would be great.

My wife was born with a genetic deficiency of her eyes. She was told she would never see like the…read morerest of us. Surgery was not an option because of the deficiency.her eyes where a negative 18.5, when we walked into their office. The staff the doctors and everyone involved were tremendous. They used a whole team approach, they took their time and made the perfect plan for my wife, she now sees the world like she's never seen it before, the genetics cannot be fixed by anybody, they worked with what they had, we are beyond words of our gratitude and professionalism of the entire staff.

I'm glad I waited to write this review as I initially was going to give Gateway Eye Associates a…read morefive star review for their exceptional customer service. However, after receiving my glasses, I had to dock a star. What to expect of your eye exam and picking out your glasses is exceptional service and great attention to detail. The girls are so incredibly friendly and very happy to work there. The doctor was so real and down to earth, which I don't see that trait in many doctors these days. When picking out your frames, they are very honest and will tell you what looks good and what doesn't work. I loved that level of honesty and I found a pair that I thought would be the best pair of glasses I've ever gotten in my life. They not only fit great, but they also looked great. When I received my glasses, they didn't seem to fit the same way as when I originally tried them on. Bummer! When bringing them back for adjustments, it was then that the technicians gave me the reasons for why they didn't fit anymore and suddenly, they weren't as honest and friendly. Mind you, the same girl that helped me pick my frames also adjusted them when I came back. I almost sensed a level of "why did you pick these frames" attitude from her and that was frustrating, considering she was the one who sold me on them. Overall, I will probably come back, as the frame selection was decent with some nice, high-end, name brands.

Gave me wrong Rx, used to buy glasses elsewhere that I now can't use due to it not being the…read morecorrect Rx. Error acknowledged but NO apology from the Dr.. No less than FOUR times during my eye exam, I CLEARLY stated that I use the classes for computer glasses (computer length). At NO point did I say distance, and I never wore bifocals. 4 times! There was no chance of mistake, and yet the prescription they handed was NOT for computer glasses, NOT for single vision, bifocals for distance - was that Rx even mine????? The glasses I like are from somewhere else ($80 vs. their $600 after insurance and I like the $80 ones better which they don't carry. The online place I purchased requires you to give them a correct Rx, and if you do not, no refunds. So guess what - I am out that money with a pair of glasses I can't see out of at ALL! Add to that the time it took to get the glasses only to be wrong, and then time until they could get me back in. Then I had to take MORE time off work for the visit. The Dr. saw HIS error right away and worked with me to get the correct script, listened to me state what he had done wrong and that I clearly stated computer glasses, and at NO POINT was I offered an apology. NO APOLOGY! So unprofessional. Of course they won't cover the money I lost because of HIS error - I may not be so furious had he just apologized for the mistake that he did admit was his. Maybe I have the right script now, after taking off work AGAIN to have to go in? I won't know until I get new glasses, and I am not risking it with the online other provider until I can feel confident that I was given the correct medical info / script - at this point I DO NOT trust what I have been given. I picked a pair at Gateway / Eyetique, grabbing a cheap and ugly pair that my insurance will cover. I had to do this for one specific purpose: I am left without confidence that my medical provider gave me correct care / correct prescription . I rely on medical professionals to be correct, and again .... 4 times! 4 times I said "I need these to be computer glasses". He pointed at his error and did not apologize. So now I have to wait 2 weeks for the ugly pair to come in from them before I can trust that the Rx is actually correct now. Then it will be another few weeks after I order the glasses I actually want elsewhere. I would say "I'm not mad, I'm just disappointed", but that isn't true. I am very angry, and very disappointed on many levels. Paying attention to your client when he clearly states "computer glasses" no less than 4 times, then seeing your error after being told you wasted his time and money, and then NOT apologizing - that last one is really the kicker. That shows a lack of professionalism. I am finishing out this painful process, but I will have a difficult time justifying EVER going back there, and I will certainly not be recommending it. What I will be doing instead is actively letting EVERYONE I know about the chain of experiences I had there!

Since when is a customer treated like an enemy for simply raising a concern and asking a question?…read more The front desk staff was unprofessional and rude yesterday. From the moment I walked in and said hello, she was grumpy and unfriendly. I arrived early for my 10:00 a.m. appointment. Even though I had been to this office last year, she asked me to fill out the forms again, which I did. I also called my insurance company and provided the information she requested. After that, before they even looked up the insurance information I had provided, another staff member told me I had to reschedule my appointment. Since it was only around 10:15 a.m., I asked why I needed to reschedule when my appointment had been at 10:00 a.m. I was filling out the forms and calling my insurance company. I explained that I had recently had a baby, had made the effort to come to the appointment, and had done my best to provide the information they needed. As I was leaving, I thanked them for their help, wished them a nice day, and said that I did not want to receive a bill for a visit where I was not seen. Instead of calmly addressing my concern, the front desk staff called out across the front desk toward the door to defend herself. The entire experience felt unprofessional and disappointing.

Dr. McCauley and all the other nurses were so nice yet professional. Went in a bit late and got…read moreinto a room within minutes. They maintain perfect sanitization wiping everything and make you feel extremely welcomed. I've never felt so comfortable in a clinic before.