I have been here for 2 years with 3 different specialists…read more You can check in early by your phone or when you arrive. I just wait until I am there . A person assists you for the check in acknowledging and signing and gives you a wrist band. There are 2 sections that I know of downstairs I have gone to and upstairs has two other areas for images and physician visits and a pediatric wing . They forewarn you that you are expected to be there 2 to 4 hours and it can be more. An assistant tech,nurse always comes first and asks questions to evaluate. After the doctor comes in there can be fellow students at times as this is a teaching hospital. They have a snack cart to choose a snack and beverage since you are there for so long if needed. The also offer coffee, hot chocolate, and tea. A charging station is available is some waiting areas . I did get a biopsy done last year in the outpatient with some amazing nurses at the begining to keep me calm . There was one at the end that just wanted to push me out saying it is not all day just in and out, even though I did not feel ready to get up. I was diagnosed with an eye disease on top of another issue I went in for initially. I am being treated for this so I have follow up visits Plan to spend all day. They have an optical center on site for those who wish to get glasses there too. A pediatric wing is also available. It is very easy to get to as it is right off of turpike exit of Palm Beach Gardens. Alot of parking up front and a drop off undercover for those who need to be dropped off.

Nightmare experience. After losing vision in my left eye due to hemorrhage I was transferred from a…read morelocal ER to Bascom Palmer The ER evaluation was fine. The following morning I saw a resident Victor Sanchez and the experience was a nightmare. He decided to do work on my good eye for what he claimed to be a potential minor tear in the retina. I now have vision problems in my right eye. His bedside manner was horrible. Avoid.

Absolutely ecstatic…read more My LASEK (with an E) was performed quickly and professionally by Dr George Khouri and the other staff at VIP Laser Eye Center. I will simply say this, everything went as well as one could have hoped. My vision is amazing, my eyes feel amazing, the level of care- Amazing. Both pre and post surgery. I ended up with 20/10 vision and I swear colors are more vibrant. I feel like telling the world. At 33, I didn't know what to expect as a result. Maybe 20/20 at best but I never imagined it to be this good! Keep in mind that the first week after surgery is the worst of it, and for me that was only a few days of slight to moderate discomfort. Nothing extreme. Only on my 2nd night through 4th nights did I have some times where I would wake up and need some more Keterolac and eye drops.

I recently underwent LASEK through VIP Laser Eye Center. My experience with Dr. Salinger and his…read moreentire staff was fantastic right from my first visit. Every employee was so welcoming and personable starting with my initial consultation. They walked me through each step along the way, were flexible with scheduling, and continually provided a comfortable environment. Furthermore, after the procedure, they maintained an unprecedented level of support. I literally called Dr. Salinger's emergency line at 4:00 AM Thanksgiving morning because I was so panicked during the healing process. He called me back within minutes and calmed me down. If you're considering laser eye surgery, I cannot recommend this office enough. Not only because of Dr. Salinger's considerable track record but also due to the quality of care you receive.

Works in busy surgery. Adequate parking and professional set up…read more In my case ultimately resulting in cataract surgery. All seems to have gone well and Dr Neiroff clear and concise with guidance.

Dr. Nemiroff is an excellent doctor and surgeon. She cares about her patients. I had Cataract…read moresurgery in 2024 and had an issue with one of my eyes. She called me at home that night to see how I was feeling. A few days later I had a pressure issue behind my eye. She called me multiple times and offered to go back to her office after hours but I was OK by then. She went above and beyond any doctor has done for me. Her office staff is very professional and knowledgeable. I am very satisfied with her care.

This Doctor and his co doctors are outstanding. Everytime I go there I think it can't get better…read morebut it does! Dr Goldman recently brought in a partner the very, very smart Dr Mark Milner. He was covering for Dr Goldman when I had an emergency. He answered my emergency call within minutes! He was superb. Aside from family Dr Goldman has done at least a dozen cataract operations on my friends. Everyone thought he was excellent. He was the golden doctor at Bascom Palmer and now I feel lucky to be able to reach him in his own practice on PGA. It is unusual to find a surgeon who is brilliant, kind, understanding and humane. Be patient about getting an appointment. He is worth the wait.

I have a condition that affects my eyes and started going here about 3 years ago. I am getting up…read morethere in age and have been to enough healthcare facilities to say this is one of the few places where not just the doctors, but even the staff care and want to heal you. There are not just extremely professional in what they do, they are Ladies and Gentlemen. I am extremely grateful for them and what they do.

I highly recommend Florida Vision Institute. I recently had…read morecataract surgery and since my vision had worsened with age, I elected to include lasik surgery at the same time. There was an out of pocket expense but I feel my vision is well worth it. It's a game changer in your life. I can drive at night again with confidence. Dr. Allen and his staff were wonderful. The surgery center was especially impressive. Professional, caring and kind.

Dr. Lima is an excellent Dr. I recommend for anyone needing eye care! Awesome facility! Great staff!read more

Amazing staff very personable and awesome Dr.. Definitely coming here from now on!!!!!read more

Sent an appointment request and never heard back. Waited a week and ended up going elsewhere…read more Business must be booming.

They did not refund my money $500. It was two different $250 deposit unfortunately I got injured at…read morea major hospital here in Florida. I was in severe pain and had to have surgery. This went on for two years I scheduled and then that happened and then I thought I'd be able to reschedule and unfortunately, I had to have another surgery and they weren't willing to refund me. In fact they scammed me on the refund they finally agreed to And they kept in a total of $500 250 each time they said that I deposited the check but it was their Bank. I never even got hold of the check and the print in my name was the signature that I signed for doing the surgery it was not my normal signature. It was not my pen Just a warning

Fantastic! Margherita was so helpful when I called to make an appointment (and was so lovely to…read morechat with while I waited to be seen). Amira was a doll and so very patient while conducting the preliminary diagnostics. Dr. Katz was wonderful! Kind, warm, and personable and took so much time to explain everything to me. I will never consider seeing anyone else- my insurance doesn't even cover this doctor but I prefer to self-pay and have the best doctor. Oh, and as a self-pay, the rates were extremely reasonable. Highly recommend!

I had LASIK done here and I honestly feel like I was sold a procedure instead of being properly…read morecounseled as a patient. Before surgery, I only needed glasses for night driving. I did not need readers for my phone, computer, or daily work. My job requires me to be on a phone and computer about 8 hours a day, so near vision is extremely important to me. After surgery, my near vision is significantly worse and now I need readers just to function at work. Never once was it clearly explained to me that correcting my farsightedness/distance vision at my age could make my close vision worse or cause me to need readers. If I had been clearly told that, it absolutely would have affected my decision. In my opinion, the office seemed much more focused on selling me LASIK than making sure I fully understood the risks and lifestyle tradeoffs. This was not a small detail -- needing readers all day for work is a major change in my quality of life. I understand there is a healing period, but my issue is with the lack of clear counseling before the procedure. Patients deserve to know if a surgery could leave them worse off for the things they do every day. At this point, I am requesting my full records, including my consent forms, pre-op prescription, surgical target for each eye, post-op measurements, and any documentation showing whether readers, presbyopia, monovision, or blended vision were actually discussed with me before surgery. Very disappointed and would strongly caution anyone considering LASIK here to ask very specific questions before agreeing to anything.

Don't go to this place they have no doctors there so if you have an issue, no one will help you. I…read morehad eye surgery and all they did was split me from year started to farsighted and now I have to wear glasses. I've tried to get multiple appointments to be seen and they have nothing available and there's never a doctor there as well as no one returned your Call from the call center. Aftercare is horrible. They just take your money and shove you out the door.

Got me in fast, have great equipment that got my readings from my glasses and they were…read moreprofessional and courteous. Dr Mark Plumb was helpful with additional medical info about my eyes as they age and what to look for if I experience any problems in the future with my near vision.

Dr. Plumb at Dr; Hixenbaough's office is simply put wonderful. I have been seeing him for13+ years…read moreand I have always found him to be very professional and thorough. Highly reccmend.

Ashley Swain did my permanent makeup - lips, eyeliner and brows. I never imagined how great it…read morewould be to wake up in the morning ready to run out without a thought to makeup. Everything is personalized and discussed at length to satisfy your needs and desires. At your first appointment application is very conservative, They schedule a follow-up to enhance, fine tune and achieve your final result. This makeup is an absolute game changer and I cannot recommend Ashley and her staff enough!

Warning: After spending around $5000 with Ashley Swain for…read morepermanent makeup to cover white spots, 7-8 treatments over a seven month period, I was left with disfigured with 50 plus blotches of 2-7 layers of incorrectly colored permanent makeup.