This is just an assembly line of various technicians doing a lot of procedures and NOTHING is explained to you.
They put in eye drops to dilate your pupils not telling you that you will be unable to drive home without good sunglasses. (I would have brought a friend--instead I went to a coffee shop and sat until I could drive home.)
I'd ask a question and they would say "Hold still!"
What are you doing--"Measurements."
What are you measuring and why?
"For surgery."
What surgery? I saw four different techs and I guess the doctor--but NO ONE introduces themselves; NO ONE wears name tags with their job title EXCEPT for the Registered Nurse on second floor. She was PROFESSIONAL and very nice. I was scheduled for a surgery that was never explained. Told to buy prescription eye drops--$48 WITH good insurance.
I wasn't even given my prescription for new glasses. I have to go back and get that.
I came home, read the paperwork, called a friend who was my eye doctor in a previous city and was told.."None of that makes sense!"
So I called and cancelled the next day. I was treated poorly. But if you like having the doctor (whoever he was) just order you around and not explain anything this is your place.
I'll just go to Emory in Atlanta--world renowned clinics. I was very depressed with these people. Maybe in small towns no one wears ID tags as they all know each other? read more