This eye doctor is great. I'm not very consistent with my check and last visited them 6 years ago…read morewhen they took insurance. I was WAY due so looked them up and say they changed to self pay but I figured it was worth it. This is no middle of the mall eye doctor and you feel that so I was willing to invest. The red headed assistant that works there is amazing. So fun and chatty and helpful in selecting frames. She legit could sell a blind man sunglasses. They are all so kind to everyone that walked in. The office was in the middle of an upgrade so I'm sure it will soon more appropriately match their energy and vibe. Only con was the time it took to get my frames we were moving from the West Side and they took 3 weeks to arrive so had to come from Woodstock to pick them up. But overall great experience.

Dr Ortiz is excellent. Explains everything to a tee. The best Ive ever been too. He explains in…read moreterms we all can understand.

I love Dr. McKelvey he knows his stuff. His passion is eyes. Of all the eye drs I've seen in…read moreCarrollton, no one can beat him. He doesn't care what color, creed, race, or gender you are, his only concern is to treat his patient eyes and make them work for you. Nice man. I hope God keeps blessing him with long health and life.

Worst customer service ever. Made me sunglasses that never were right. Could never see out of them…read more Now they have banned me from ever getting glasses here again. Guess I should have take. The glasses they messed up and drive around town blind. Motto here is the manager is always right and knows better than the customer

Dr Berry just performed a very difficult cataract surgery on a very large and risky cataract on my…read morewife. Originally he warned us that this was way over due and risky and may involve a Retnia surgery afterwards if complications arose. Well the Dr nailed this one perfectly. If you ever watched the Will Ferrel movie Talladega Nights, remember the Now you see me Now you dont I'm the Magic man scene . Dr Berry is the Magic Man. For the first time in years she has vision in that bad eye. Thanks to the whole team from the nurses to the front desk and especially the Magic Man Dr Berry.

Bottom line : If you just need new glasses or your annual eye exam, go somewhere else. It doesn't…read moreseem like GVI even wants that business so they probably won't miss you and you might save yourself a lot of time. If you need more advanced care - surgery, etc - maybe GVI is better. I don't know, but I would still go to one of the practices I've been to in Marietta or Woodstock for that given what I've seen from GVI. Details : I needed glasses - it had been a while and mine were getting old. I went to GVI because of the fancy billboards featuring pretty people and the brand they have cultivated as an advanced, cutting edge practice. I had to schedule in one of their satellite offices because of availability. I told the doc I had periodic variance in my vision on the right eye, typically when under high-stress. I also told her I was having one of those episodes that day. Doc says it's probably an optical migraine and continued with the exam. I took the rx to Pearle to buy the glasses - I honestly can't remember why but I'm glad I did. See below. When I got the glasses, they seemed ok at first. But over the next few days, I noticed the right eye variance popping up a lot. I didn't think much about it until I noticed that I didn't have that problem without glasses or while wearing my old glasses. I went back to Pearle and they confirmed that the glasses were built to the rx, so I went back to GVI. They scheduled an appointment right away but when I showed up for the recheck, I was told they just wanted to confirm that the glasses were built correctly. They were, so I had to schedule yet another appt for the actual recheck. I was told they only do those one day a week in Carrollton, so I had to schedule out a bit. I went to the second exam and told the second doc the whole story - right eye, glasses don't work, etc. She adjusted the rx. I went back to Pearle with the updated rx. Luckily, they honored their warranty even though it wasn't their fault and built me another pair. I picked those up and had the same issue - issue with my right eye when wearing the new glasses. I went back to Pearle and scheduled an exam through them for a second opinion. I had to pay out of pocket for that one because GVI had wasted my eye benefit for the year. Pearle doc spent a lot more time and ran some extra tests GVI didn't run either time. That doc found that dry eyes may be the source of my issues. Simple solution - drops. The 3rd rx was different in both eyes than either of the GVI scripts in and closer to my old glasses than it was to what GVI gave me. Pearle built a 3rd pair of glasses with their rx and they are dead on. I really hate that I wasted so much time and money with GVI. I also hate that Pearle lost time and money because of GVI but definitely appreciate them sticking by their warranty.

I went to Tillman for safety and regular prescription eye glasses. I was told the safety glasses…read morewould take longer to come in than the regular glasses. Well my safety glasses are in, but the regular glasses are not. They were suppose to come in on December 18th. I called on the 19th. Was told they haven't come in yet. I was told later that day that they have been shipped and would be in on Monday the 23rd. I called to see if they had come in because I took a vacation day to pick them up. I was told after being put on hold that they are delayed at the lab. So I was lied to about the glasses being shipped. Not impressed with the service at all. I have canceled my appointment for next year and will take my business somewhere else.

Dr Tillman and his staff receive an A+++ I received the most thorough eye exam I have ever had!!…read moreHis team was friendly, professional and on time. Lenses made in the USA added value to this rating! Dr Tillman has an established practice which means I can have one Optometrist rather than a different Dr. every year at a Walmart!!!! I didn't have to wait a week for an appointment! Dr Tillman is highly recommended!

As an update to my 2023 appointment for new glasses: I recently had an eye exam at another facility…read moreand was given a new prescription that was supposed to be a minor tweak on my current glasses. I compared the new prescription to my latest prescription and it seemed more like a major change instead of a minor adjustment. Not being an expert, I went ahead and ordered the updated lenses from Rome Eye Care. When they came in and I put them on, the vision in my left eye was good but I could see better out of the right lens without the glasses. I figured I just had to wear them for a while to get used to them. After two weeks of constant wear, my vision was not any better out of the right eye. I returned to Rome Eye care and they read the lenses on their machine and confirmed they matched the prescription I had been given, which I figured they did. They agreed with me that the new prescription was a major change from the lenses I have been wearing since 2023. They said I should go back to the original clinic and have them recheck my eyes. The original office I went to could not give me a repeat exam until June. I let Rome Eye Care know that I wouldn't be back anytime soon so they weren't expecting a quick return. The very next day they called and said that Dr. Reeves said for me to come in and he would re-examine my eyes. A new exam was performed and it was found that the prescription I was given by the other optometrist was over corrected for the left eye and was even a bit stronger than I needed for the right eye. During his evaluation he was able to correct my prescription to give me 20/20 vision. I know this is kind of long, but the people at Rome Eye Care center are really great. Based on how quickly they accommodated the exam and the expert treatment I received, I will probably use them as my primary for eye care.

Everything! The doctor and his staff were excellent Dr…read moreArkin explained my vision results and he will do my cataract surgery in October

This is just an assembly line of various technicians doing a lot of procedures and NOTHING is…read moreexplained to you. They put in eye drops to dilate your pupils not telling you that you will be unable to drive home without good sunglasses. (I would have brought a friend--instead I went to a coffee shop and sat until I could drive home.) I'd ask a question and they would say "Hold still!" What are you doing--"Measurements." What are you measuring and why? "For surgery." What surgery? I saw four different techs and I guess the doctor--but NO ONE introduces themselves; NO ONE wears name tags with their job title EXCEPT for the Registered Nurse on second floor. She was PROFESSIONAL and very nice. I was scheduled for a surgery that was never explained. Told to buy prescription eye drops--$48 WITH good insurance. I wasn't even given my prescription for new glasses. I have to go back and get that. I came home, read the paperwork, called a friend who was my eye doctor in a previous city and was told.."None of that makes sense!" So I called and cancelled the next day. I was treated poorly. But if you like having the doctor (whoever he was) just order you around and not explain anything this is your place. I'll just go to Emory in Atlanta--world renowned clinics. I was very depressed with these people. Maybe in small towns no one wears ID tags as they all know each other?