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5 years ago

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Circle K

Circle K

(2 reviews)

Went into the circle K here store#2721283 on Cypress point Pkwy every time I have been in there the…read moremanager Tweet is the hardest working employee they have. She is always doing something. On this particular day of 4/15/26 I was talking to her, and she explained to me she was raised by my generation, and she is always there for the customer. She knows about good quality customer service. And she knows how to get repeat business which keeps you in business.

Last night I had just left work and went into Circle K about 11pm. The Managers name is Theresa. I…read morehave been coming into your gas station for 20 years. I had a scratch off that I wanted to cash out. It was for only $5.00. I handed it to Theresa and she tells me that she cannot read it and the ticket is invalid, she thinks its because I scratched it too hard. She told me I had to go to a lottery office which is so ridiculous, but ok. The customer who was on the line stepped up after he heard what she said, he told her all she had to do was turn the ticket over and run that code and that would work. She said, NO. So, I took my ticket and walked out of the store, I saw another guy who works there, I have known him for so long. I said could I ask you a question? He said sure, I told him what had happened and he explained to me, no problem Ma'am, there is a code on the back of the ticket, I will run it for you. I said thanks so much. He walked in he store ran it, the little receipt came out and he said you won $5.00. I said thank you. Well, Theresa freaked out! She said to me, who do you think you are asking one of my employees to help you after I told you that you needed to go to the Lotto Office. She stated, I am the manager. She said, don't you ever come back in this store, you are banned, and I should call the cops on you to get a trespassing order. She stated, you come in here intoxicated. That's funny, I just got off of work and went in there to get a bottle of wine. I said you are just crazy. So now she has my ticket sitting on the counter, takes care of the next couple customers and won't give me my money. At this point the other helpful employee didn't know what to do because she acted so unprofessional. I told her that she needed that $5.00 more than I do, to keep it. I left the store. The customers on line when we got outside, said what is this ladies problem. I don't know, she is Miserable and has big issues. Power Trip or something. So, not only does Circle K owe me the $5.00, she needs to get Fired. She cannot treat people that way.

Exxon - servicestations - Updated May 2026

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