I was headed up to McKinney on Custer Road and happened upon an HEB that I hadn't been to yet, so…read moreof course I had to stop in. I LOVE shopping at HEB! I was looking for one of the new Elf on the Shelf posable elves and I hit the jackpot! It is a boy elf and he has wire in his arms and legs so it's easier to pose. And it was on sale for $35 instead of $50! Note on my purchase: the posable Elf on a Shelf is slightly bigger than the original so putting on clothing items is a little bit of a struggle. This store had a huge parking lot and was easy to get in/out. The checkout line was super short so I was able to be in my way quickly. Cashier was very friendly. I would definitely shop here again if in the area.

Formal Complaint Regarding Severe Employee Misconduct and Unacceptable Customer Service…read moreTo HEB Management, I am writing to file a formal complaint regarding an appalling customer service experience at your store, involving a manager named Valerie. This is the worst treatment I have ever experienced as a customer. During my interaction with Valerie, she was extremely arrogant, hostile, and completely unprofessional. To make matters worse, she escalated her abusive behavior by directly insulting me in Spanish, calling me a "pendejo" to my face. Furthermore, I had a cart fully loaded with two hundred dollars worth of groceries, but I was unable to complete my purchase because Valerie, as the manager on duty, refused to assist me or address the situation. This level of disrespect, verbal abuse, and utter lack of professionalism from someone in a management position is completely unacceptable. Customers should never be insulted, demeaned, or treated with such hostility, especially when trying to check out. I expect management to take immediate action regarding this severe misconduct. I look forward to hearing how this matter will be addressed.

Hit or miss on customer service. No prices on items just scream expensive. Most of the time I…read morejust walk ou So I don't waste my time Asking somebody what the cost of a item is. Soda fountain area sticky and grimy. Every time around this time 3pm-ish. Once every other week, I visit this location to gas up. And in hopes that I can walk in and get some food on the way home. Today there are like 3 hot dogs. I've been cooking for hours. One Pizza, and a spicy chicken sandwich. I get that there might not be many people purchasing food, but it's probably because it looks old. There were quite a few landscapers in there at the time I was there.Looking at the food and also walked away. Maybe if it's fresh we would all have bought in something. It also doesn't help that you don't have enough staff. Look like there were only two people. So I can see why cleaning is a low priority?If you have a long line of customers. Back to soda fountain, how often is that cleaned? And I'm talking about deep clean removing nozzles. Sanitize, and i'm cleaning them good wiping.Everything down. Plenty of opportunity for the establishment to get better. Not that anyone reads these comments that can make a difference or care enough to improve on. You also get what you pay. You pay low, you get low quality, low standard personal. If you're desperate to get somebody, it's not difficult to get anybody. If they blink and breathe, I guess it's good enough to run, a gas station. Said how standards keep dropping in our country. Then again what standards.

Fuck this gas station. There's been a few times I go and and I can't even go inside. They have a…read moresign posted "on break, be back in 5 mins". Seriously!!? I waited 15 mins. Wasn't gonna waste time and post about it but this is the 4th time this has happened to me.

QT, Whats not to like....Your receiptt always prints at the pump! No gimmicky,See the Clerk for…read moreyour receiptt to get you inside for the high profit impulse items. Always, free air for the tires. Always, the best gas jprices around. Go!

This is a good QT to stop at for gas and snacks. They have a hot food section where they make hot…read moresnacks, the pretzels are really good. Try one if you get a chance. The people working here have always been nice. Gas prices are usually competitive.

As someone who's passing through and hears nothing but "you better stop at buccees" I had to…read more. first it's more than a gas station it's a whole store with merch and clothing and household essentials along with outdoor things.. it's like a restaurant too! Omg I don't even know where to begin.. it's like a mini Walmart haha. The food is okay.. I only had the brisket sandwich but the amount of merch I got is for another time haha Gas today 6/29/2026 was $2.99 regular

For all of the Buc-ee's out there that we have visited so far, this one is a smaller one. Way…read moresmaller. The smaller sizer equates to a very full house when inside shopping, getting eats, or using the extremely clean bathrooms. When we came through it was on a weekday and not one of the busier weekends. SO many people in such a small space and it's like bumper cars weaving their way through a maze of humans. Then bathrooms are smaller, but still very well kept and clean. The products are all the same, a lot with their signature logo. They have the bbq section, deli, sandwiches, pre made snacks, cookies, and all of the paraphernalia that is Buc-ee's. Gas is usually fairly inexpensive as well. Great place, just smaller, so be prepared to dodge some folks not only in the parking lot, but also in the store.

New gas station. Clean hope customer care enough keep it clean. Also the employees hope they…read moremaintain the property. Wear your mask when going into the store. Customer service was great. Greeted as I walked in.

Best price for gas and always clean also goo locations on your way to work or else whereread more

This is a fresh, brand new and a convenient convenience store. When I was at this convenience store…read moreI got a Reeses peanut butter cup and it was very fresh due to the fact that they just stocked this store since it opened yesterday.

BUYERS BEWARE!! I get gas here every week and I will NEVER come back here again after what just…read morehappened! I went to Pump 5 and chose Regular Unleaded gas as I have for the past 33 years of driving and it showed the correct price and after it finished and I saw my receipt, I was charged $1.00 more per gallon for Premium when I did NOT choose premium gas. I went inside and showed the lady my receipt and explained what happened and she said "what do you expect me to do about it" and threw the receipt back at me!! She was so incredibly rude and treated me like I was crazy. I told her to call her manager named "Kim" and she told the manager that I wanted a refund of the difference but she lied and told her I chose Premium, when I know for a fact that I didn't! I don't know if the pump is malfunctioning or if this is a scam and they hope no one checks their receipt. Either way, the cashier was really unprofessional and I will NEVER get gas from any Circle K after this!

Staff was incredibly rude. I respectfully asked for help from an employee with the self checkout…read morebecause it wasn't ringing up our items correctly and kept asking us to rescan them. She spoke to us in a very aggressive and impatient tone and acted like we were dumb. If you can stop somewhere else, do it.

Typical 7-11 it's filthy. how hard it is to clean a floor or counter ?…read more They never refresh anything like coffee so it sits around all day , so cold coffee is a guarantee. If the coffee runs out , you need to tell them because they won't proactively make it . Service like this is the reason this Texas institution is struggling financially.

Got a Slurpee and all of the lids couldn't fit on my small…read morecup So I rated it 2 stars and good service

One star because I can't give them no star!!! Cashier is…read morerude when you try to pay with a big bill, they don't understand that sometimes you don't carry change and they get upset and give you attitude, don't buy here they don't know how to treat customers right, awful customer service. Save your time and go shop somewhere else. Cashier older Caucasian male in his 50-60's

My go to store for quick items for home and affordable gas prices. It's always clean and friendly…read morestaff. Their gas prices is always price according to current market rate. Nothing fancy, but good service and quick items to pick up on the go.