Super easy and fast pick-up & drop-off.. lots of cars to choose from..rented a convertible since…read moreit's my first in Miami..Damien was super helpful with my drop-off..

Tyler and James were so helpful and made sure the process was as seamless as possible. Tyler is so…read morefull of energy and engaging. Even though we had a little wait, he kept everyone entertained and made the wait seemed like no wait at all. James was very patient as we had to make a last minute change during the process. Thank you Tyler and James.

I have attached the photos from Diana, which show very clearly the extent of the damage. The reader…read morecan look at the photos and then the list of damages that were itemized and tell me if they think it warrants changing the tire, car door, etc. up to more than $5200!!! How can anyone think this is reasonable and defend themselves with a straight face? I also showed these pictures to two separate body shops which told me it would cost tops $500. It's nice of them to claim that they did nothing wrong while trying to make me sound like I am being unreasonable. Out of their own negligence they have caused this situation -- the sheer defensiveness of this response is astounding. To make it clear, there is nothing wrong with paying for damages, in fact that is what I have been trying to do and make easy for them but it is simply fraud and blackmail to do this to your customers. You can't be charging everything else to me so that you can make your car like new and sell it at auction. To be fair to them, they are only writing this to save their image to the public but the following has been communicated in private: "As per our conversation, i already communicated Alternative Claims that it will be a revised estimate. I also spoke with the manager from the body shop and He will be working on it today or early tomorrow. I will let you know once he concludes with the revision. Have a great day!" If you make a mistake, you have to admit it not just in private but to everyone else. Lastly, here is the last message from Diana in private 8 days ago. I only wish that they can continue the process in good faith as I do not find the message that was written here in good faith. "the estimate was revised, corrected, and sent to Alternative Claims to continue with the process. Please contact them directly to get all the information you need for your insurance. If you received an email from them, please use that contact information because it should have the name of the person who is handling this claim. Have a great day!" The claims company have not contacted me regarding any updated list of damages. I am turning over all this to my insurance and let God deal with them. I do not wish to get into a protracted legal dispute and hope the matter will be resolved fairly and with justice. ORIGINAL REVIEW: Please see attached photos for itemized bill. These people are Frauds. They need to go to jail. Tried to bill me $5,293.75 for a small dent on the back of the car. I kid you not. For a small dent around the side of a human palm at the right back bumper of the car. Talked to an auto shop guy and he told me this job would have been $300 at most. I made a dent when I reversed (very slowly I need to add) into a barricade I couldn't see from the side mirror and rear camera at a gas station. The bill includes changing the tire, door repair, and so on, I kid you not. See the pics. Because Hector was so nice when I rented the car and I was in a rush to catch my flight I trusted these guys and didn't take a photo. I even chased after them via multiple emails and calls across the country to try to help them resolve this issue quickly. To my shock, I landed a bill for $5000?! It's a total joke and travesty. All communication is now being made public and submitted to the relevant parties. The manager Diana does not pick up the phone, does not return calls. Luis (not Jose) the other staff member is similarly irresponsible and does not call customers when he promises to. These people do not reply emails, do not read their emails. They want your money, that's it. Hector is nice but when I told him about this, told me "Insurance is paying" FRAUDS! then stopped responding to my messages and said "Diana is the manager". Keeps asking for nice reviews on Yelp.... All the good reviews come from this sleazy asking for reviews without actually being good at what they do. See attached pics for evidence on the fraudulent bill and other relevant docs. These people need to go to jail. I should have stuck with a large and reputable company. Fortunately I have all the receipts so your bad deeds and schemes to cheat honest people and insurance companies are coming to light. TO the manager and owners: you will get what you deserve. In Jesus name.

Car was great. Still pending deposit back. Car wasn't super clean. Plus there was a roach…read more Staff was friendly at time of pick up. Pending resolution.

Usually renting a car requires standing in a long line for forever, only to end up getting to the…read morefront of the line, and being told that the car you reserved a month in advance is no longer reserved and or available. That was NOT my experience here. My experience here was great. They made the process of getting a car extremely easy. Keep up the great work!

with disabled person and they wanted to charge me over $600 to change drop off location. NEVER RENT…read morefrom them!!!!

The checkout and check in process was fine. However, I accidentally left one of my bags in the…read moretrunk of the vehicle when dropping the car off. I have emailed multiple times and have gotten no response , tried to call the rental company directly and cannot speak to someone in the Miami airport office . Every call goes to the automated system. Trying to speak to somebody directly is impossible.

Agressive upselling of service Impossible to get a receipt…read moreupon return Far from airport Accounting department to get invoice closed on weekend Avoid at all cost

Carlos and Franco were amazing! I really appreciate both of them for being so helpful, quick, and…read moreinformative. They made everything smooth and easy--great service all around!

DO NOT GO TO SIXT Rental!!! On a trip to Miami In Dec of…read more2025 I got a rental car at the airport from SIXT. It was a nice car, a Jeep Grand Cherokee. Had a nice visit, at the end of my trip I returned the car at the airport and flew home. A MONTH later I get a bill for more than $500 for damage!! There had been absolutely no incident with this car, nothing, no contact with any object or vehicle. I was shocked. Then I looked at the photo they sent. I am including it. The photo was poor quality and what they're calling a scratch actually looks like a shadow on the rear view mirror. I'm also including a photo I took for comparison of the car in the driveway of the place where we were staying. I am fighting this because it is nothing but a scam. Nothing happened to this car while it was in my possession. If you're thinking of using SIXT save yourself some grief and use a well known agency with a reputation to protect, definitely not SIXT!

Alamo Ren a Car en el Aeropuerto de Santo Domingo es lo mejor, te tratan como familia y no como…read morecliente. El Sr Angel Mercado es una de esas personas que te hacen sentir super diferente a los demas. Los recomiendo 100% .

SCAM ALERT: Fraudulent fuel charges and deceptive tactics at Alamo Miami…read more"I rented a car from Alamo Miami on March 31, 2026, through Ofran, and it was one of the worst experiences I've ever had. The process was long and exhausting. After they initially tried to downgrade my car to a lower category, I finally received the vehicle I ordered, but with the fuel tank only half-full. When I pointed this out to the staff, I was told: 'This is the new policy--take it half-full and return it half-full.' I kept my end of the deal and returned the car with more than half a tank. However, after returning home, I received a bill charging me for a full tank of gas. When I contacted Ofran to dispute this, Alamo shamelessly refused to admit their employee's deception and kept the money. Ofran ended up refunding me half the amount as a gesture of goodwill, but Alamo's behavior is nothing short of theft. My advice to you: 1. AVOID ALAMO MIAMI. They are dishonest and use predatory tactics to scam tourists. 2. If you are stuck with them, take a photo/video of the fuel gauge and the dashboard the moment you start the car and when you return it. They are liars and scammers. Save yourself the headache and book with a more reputable company."

Had a reservation to pick up a car on Saturday. I called the office number which was google voice…read more I was told they were closed on the weekends. Their website says open 7 days a week. That I could get a car on Monday! Total sham operation and I would stay away.

I had great experience in car rental with this great company. Good customer service. Lot of cars…read morefor choice. Definitely recommend. Thanks.

Do not use this company they area rip off. You pay your daily toll fee, which did not exceed the…read moreamount. The car was returned in the same condition and the same amount of gas which was not a full tank yet out of the $50 deposit they only give me back $7 with no break down of the fees. They are not even stationed in the airport so that speaks volume. DO NOT USE THEM

From the owner: Car rentals in Miami. Quality vehicles, comfortable and…read moresafe! Easy booking via WhatsApp.

Corpusa rental car was good . I was able to get fast assistance with Dyego and he was willing to be…read morepatient while i was guided through . I would rent a car again

They are a scam and have an F rating at BBB. Read the reviews they have horrible unsafe cars as I…read moreshowed on a previous rating. They do not respond to problems.

Super easy check in process. I was able to choose whatever car I wanted in the vehicle class that I…read morerented. I ended up with a Hyundai Sonata since my first car was an '01 Hyundai Sonata, which was fun. The car was clean and ready to go.

I will not be returning to this Enterprise location. M They…read moreadvertise that they will "pick you up," but that was not the case for us. We had a confirmed 9:00 a.m. reservation and were told they could not pick us up, so we had to pay for an Uber to get there. Once we arrived, we were informed that there were no rental cars available. We were told some vehicles were expected to be returned, but none had arrived yet. There were already three people ahead of us waiting, meaning that even when vehicles did come in, we would not receive one -- despite having a reservation. We ended up spending 90 minutes waiting with no resolution. A reservation should guarantee availability, and unfortunately, that was not our experience. Very disappointing service, and I would not recommend this location.