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    Extreme Upholstery

    3.0 (2 reviews)

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    Classic Auto Restyling - Broken trim pieces missing clips

    Classic Auto Restyling

    (9 reviews)

    I had a positive initial visit and the front office staff was very kind. I later sent a detailed…read morerequest for an estimate, followed up, and was told it had been printed and given directly to the owner. After several weeks I never received any response or acknowledgment, so I decided not to pursue the work. I was potentially considering spending five figures with the shop, and if I can't rely on clear communication from the owner before even receiving a proper estimate, I wouldn't feel comfortable trusting the process with that amount of money.

    Seat Repair. Customer service & communication rate 0 stars. On May 29th, took my truck by to…read morehave the front Katzkin seat covers replaced. Ray took pictures & a check for 1/2 of the cost of the repair. He said it would take a week to get the cover in and his secretary would call to schedule the installation. 4 weeks later, after having no one call, I stopped in to check on the progress. Ray did not remember the 5/29 conversation until he found the photos on his phone. Then, he said that the covers had been sent to his San Antonio store and they would ship them to Abilene. He scheduled 8:00 am 7/07 as the install date. This morning, I took the truck back to classic auto to have the covers installed. Never saw Ray but the secretary was there. She said she did not have any record of an install scheduled but that was not uncommon. At noon, I stopped back by to check on the truck. Secretary said that the installer was out for the week and she could schedule me for next week (8 weeks after this saga begin) or Ray said they could refund my deposit. I requested the refund & received a check before I left. In the 7 weeks that have passed, I never received a phone call. I called their listed number and it is no longer active. I do not believe the cover was ever ordered, I doubt everything I was told from the store in San Antonio to the installer being out for the week. I do believe they have installed seat covers as they were referred by someone that had work done. For whatever reason, my business was not a priority for Classic Auto Restyling and I doubt yours will be either.

    Extreme Upholstery - reupholstery - Updated October 2026

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