This is the message that I sent owner of company, this morning (August 2024). I chose to use the cleaning services and trash removal service, that Big Country Movers offers, after they moved us. "You have kept your word, and done exactly what you said you would do, at every step of this move. For this, I am so grateful. Y'all have been completely dependable. You have a great company going, because of this." We used Big Country Movers for moving, cleaning of townhouse, and debris removal between Aug 3rd and Aug 30, 2024 for an across town move. read more

Once again, AMAZING! I hired them again to clean, pack, and move. Not a better bunch of folks anywhere! They go way above and beyond. The price is great, they are on time, work hard, super friendly, and do the work right. So rare in this day and age. I can't say enough great things......and they play great music while working! :-) read more

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I would not recommend this moving company to my worst enemy. My husband and I are both teachers relocating from Abilene to Frisco. We hired Big Country Movers to load our U-Haul. I called around to different area moving companies because we needed a team who would have the equipment to move and secure large appliances and furniture (refrigerator, washer/dryer, sectional sofa, dining table, etc.). I was explicit about these needs on the phone when I called BCM the first time. I specifically asked, "Will the movers have a dolly?" and explained what needed to be loaded. The man I spoke to assured me that they would: "Oh of course, of course. We are full-service, professional movers. We will arrive with a dolly and all the equipment needed." Also, I should mention that I hired a four-person team. Only three of them did any work. The fourth, as I mentioned, referred to himself as a "supervisor" and he had a clipboard. On the day of the move, a tiny car pulled up at 12:06 (our window was 8-12) and four guys got out, no dolly in sight. My husband and I immediately asked them about this, as there was no way to load the large items without one and we had specifically requested one. (Also, who ever heard of professional movers arriving to a job with no dolly?) The supervisor said "oh yeah, well its being used at another job right now, it won't be ready for an hour. Someone will go pick it up then." So for the first hour the movers had no dolly. And then one of them had to leave to go pick it up and drive it back to us. The remaining two guys loaded boxes while waiting, which does not take long. Especially since they gave no attention to how the boxes were loaded. Many of our fragile items were loaded on the bottom, and the boxes were not braced. They literally stacked them in leaning towers with things like china and dishes on the bottom (boxes were labeled FRAGILE, DISHES) and heavy boxes of books on top of them. Oh, I should mention they loaded our dresser VERTICALLY AND ON ITS SIDE (please see photo--in this photo you can also see one of the towers of boxes). Our couch was wedged in diagonally. I regret not taking a picture because it was truly something to behold. We purchased a stack of 12 furniture pads, NONE of which were used. The movers who unloaded the truck found all of them shoved in a corner in the back of the U-Haul. Literally, wadded up and shoved into the back. All of our furniture was scratched and damaged. Every single piece. They were not wrapped (with the exception of the drawers on the sideways dresser), and again, the furniture pads were not used. The company who unloaded us (The Move Pros--they were awesome) were appalled at the way the truck was loaded. The first thing they said was "I hope you didn't pay someone to do this". They actually encouraged us to contact BCM about their horrific loading job. When we called BCM to tell them this, they said it was our fault for moving "so far". As if us moving 3 hours away (yeah, not that far) somehow retroactively caused them to load the truck poorly and prevented them from using furniture pads or wrapping our solid wood dining room table. When we questioned them about clearly marked fragile, lightweight items like dishes being packed UNDERNEATH heavy boxes of books, the guy literally said "let me explain how boxes work". I should mention that they first time I called, when the owner wasn't on the call, the supervisor admitted that the job was "trash"--yes, he used that term, and said there was no excuse for the way the truck was loaded. He suddenly changed his tune when the owner was on the phone and they spent 20+ minutes blaming us for how the truck was loaded. Even going so far as to say that we should have "made suggestions" if we didn't want it loaded that way. I know I said I wouldn't recommend this company to my worst enemy, but if a masked marauder ever murders my entire family I will exact revenge by recommending Big Country Movers for his next move. read more

Big Country Movers - Movers Near Me

There really are not enough words to describe how amazed I was by Donte and his crew at Big Country Movers. My wife and I were moving my 91-year-old dad from a large home he lived in with my mom who passed away 3 years prior to a retirement village some 55 miles away. Mom and Dad had over the years amassed many fine pieces of furniture and decor that he was quite proud of displaying in his home so I was as you can expect worried but let me tell you all my worries and fears were for naught. I spoke with Donte on the phone at length regarding the move and he provided me a quote I felt was very reasonable. Donte and the crew showed up for the move on time and proceeded to "get after it"! At the end of the day, it became obvious the move was a little bigger than expected. Donte carefully explained why he did want anything loaded that was fragile on the back of the truck...it was a physics thing for you mathematical types and his reasoning made perfect sense. The next morning all of the remaining goods were delivered as promised and all the furniture was put back together and placed where we requested. As we began to unpack we found out how good these guys were at their job. Not one dish, not one picture frame glass was broken or cracked. Everything was as carefully wrapped and packed as if they were their own household goods. Donte was a straight up honest gentleman that willing to explain every aspect of the move. He went above and beyond all expectations to help me get my elderly father comfortable in his new home in a retirement village. I would never hesitate to recommend Big Country Movers for any move. In fact, if and when my wife and I move I plan on calling Donte first...and we live 3 hours away from their homebase...Donte added we move anyone anywhere. Call them if you need a move...they'll treat you right if you treat them right. Thanks, Donte...it was a HUGE undertaking and we could not have done it without you. read more

Dante and his crew are PHENOMENAL! I have moved quite often since I was 5 years old --often internationally--this crew of men I feel blessed to have met. First, they go over everything with you--costs, start time (checked on our watches),etc. I was impressed they took extra care with some of our British antiques and even the less important furniture was carefully wrapped. They were also incredibly honest. A few pieces of furniture had minor damage from wear and tear and they asked us about it which wasn't their fault at all. More than all of this, we were having a rough, time-sensitive move and were exhausted. Dante and his awesome crew came in with huge smiles and tons of humor, making this move actually fun! I even have a crazy foster cat that got out and one of the crew guys caught her and brought her back They go absolutely above and beyond unlike any other mover we have used. I highly recommend Big Country Movers, Dante and his great team. My family will use them for every move now. **For the person with the one star review ---The placement of your dresser in the picture is a smart thing to do for movers because it takes up less space this way. Her dresser also looks undamaged and wrapped nicely. I'm type a and if they blew me away with their work it makes me doubt the poster was pleasant and respectful to work with. **** read more

This company should be ashamed. Failed to show up this morning to move a military family, leaving them stranded to find someone else to help. The family scheduled them TWO MONTHS ago. Unbelievable. No care or concern from the owner. Is an embarrassment to our community. read more

Big Country Movers Did an Outstanding Job .. They were In and Out, professional, and punctual. They handle my items very carefully aswell. Their customer service was outstanding. The Mover who stood out the most was Jimmy he was Amazing and on top of everything I highly recommend this moving company ! read more

The absolute worst moving company. I had scheduled an appointment and the next day they had to reschedule to a different time. They said they would specifically be here by 1. An hour later they still weren't here. I had a very specific schedule I had to go by and they knew this. They then told me it would be at least 2 hours before they could make it, but couldn't even call me BEFORE MY scheduled time to let me know so I could make other arrangements. Now my schedule is screwed up and I have to wait to move my stuff. They are EXTREMELY inconsiderate. read more