2nd On or about July 3 my vehicle broke down and I had it towed to Mastertech automotive 3714 Navan…read moreRd Ottawa Ontario K4B1H9. The following week they told me that my alternator needed to be replaced at a cost of $1136.50 with taxes it comes to $1284.25. I then went on YouTube and learned that an older model Nissan's, if the air conditioner compressor is removed, you run the risk of a leakage or damaging the compressor. I then called the Garage and expressed my concerns about my air conditioner compressor to Jonathan. I asked Jonathan to remove the rad fans and the radiator and and do the job that way. He informed me that the Mechanic did not want to do it that way and wants to remove the compressor for my air-conditioning. I really receive my car back on 7 July 2026 and as I drove home, I noticed the air conditioner, getting warmer and warmer. I called the garage and the Mechanic informed me to go in on the following Friday which was 31 July. At that time the Mechanic put a full can of air-conditioning gas into my car and my car began blowing cold air but the closer I came to home the hotter it got . So I called the Mechanic as soon as I got home and he told me to bring it in on Wednesday July 5, 2026. Now during my conversation with Jonathan he guaranteed me that at the end of this process I would have air-conditioning and it would be no issues. The Garage charged me another $226 to inform me that my compressor for my air-conditioning is no longer functioning and that they would repair it for a cost of $1400. Meanwhile, they had my car locked in the garage and I knew they were not gonna give me back my car unless I paid the $226 so I did I would like to know exactly what caused my compressor to fail. I would like to know why you didn't follow my instructions to remove the rad fans and radiator and remove the alternator without touching the compressor to my air conditioning. You decided to do it your way and now the compressor no longer works. I would like you to respond to this letter before I have to take further action. A response is requested. I was guaranteed by Jonathan that when the repair work was done my air conditioner would be operational. It is now not operational and I cannot get into my car when it's hot having a spinal cord injury, which does not allow me to travel in a heated car without the air conditioning, I cannot travel in my own car. If a reply is not received I will be contacting Consumer and Corporate affairs I have already contacted the Better Business Bureau and they are waiting on your response.I will take this to court if necessary !!!

I WILL NOT RECOMMENT THIS MECANIC! Here is my experience:…read moreLast year, I had a brand-new battery installed, which kept dying every week. Due to the frustration that the dealership couldn't find anything wrong after they inspected, I was advised to take my car to a private mechanic. This shop is on my route, so I decided to take my car there for another check. They put in a new starter, but when I picked up my car, I noticed a sound when turning on the key to start the car right there in their parking lot. I went right back to the shop, and I was told to bring the car back for them to check. They did some repairs that seemed to resolve this issue of battery dying frequently. That was in August last year. 2 weeks ago, I took my car to the dealership for a scheduled oil change, and they advised me that a bolt was missing from that new starter and a drive plate due to its damage, which could help with the noise while driving. The rep at the dealership replaced the starter missing upper bolt as a temporary fix, and suggested instead of charging me, to first check with MasterTech, as the new starter installer must have a warranty, if not to bring it back to them for the repair. Luckily, the new starter did have a warranty. MasterTech replaced that starter free but charged me with the same labor of $540 they charged me last august. They also requested to have the car the week of Apryl 13 to 17 and put in a new flex plate, for which I was charged 12hrs of labor at $1620. So, I asked to work from home that week. I called on Wednesday April 15th for a progress on the work, I was told that they received the piece and working on my car, that it should be ready by Friday. At midday on Friday, April 17, I followed up with a call, left a voice message. When I didn't hear back from MasterTech, I made a car rental reservation, so I can have a car for the coming days only to be called before their closing time, so that my car was ready. They sent me a courteousy driver, (which service is welcome, since it was last minute and I didn't expect to get the car anymore). When I arrived at the counter, I was told: "you will notice a noise when you start the car, as the battery is half charged", also we didn't have time to test the car", REALLY? My car was at the shop for the whole week for major work and you released a car without test driving it? I asked if there is any issue found in the car, some questions I ask whenever I drop my car at a mechanic as well. I was told, nothing else. So I get in my car, and see the engine coolant temperature level all the way up in blue color; it didn't concern me, what do I know about mechanic, I drove about 500 meter from MasterTech parking lot on Navan rd, that the blue color changed to red, the temperature display started flashing, and right after the "Engine Overheating Stop safely" sign came up; I just turned from Mer Bleu to Wall rd. I stopped the car, opened the hood per the car manual and called MasterTech, but there was no answer. I managed to return to MasterTech, but it was closed. I managed to drive the car for about 2km back home; I had to stop 2 times while the warning was on. Mr Lube was nearby, so my son took the car there, and took them less than 1 hour to do a radiator flush service, universe longlife coolant, hose clamp, Kleenfo rad flush, as there was no coolant in the reservoir and the radiator appeared empty. THAT FIXED THE ISSUE. On Monday, I had to ask to work from home, as I need to return to MasterTech for explanation and request a refund for their service fee. I spoke to the main mechanic who worked on my car, explained to him what happened, with the pictures of the warning issue. His response: "you didn't bring the car for this issue" "your car is old" (the year of my car is 2014); "I will call you by tomorrow and let you know your decision on the service refund". He didn't call as he said the next day. On Wednesday April 22, I called and spoke to the young man that released the car; he said the main mechanic did not tell you anything about my visit on Monday; and I told him to let him know that I expect the main mechanic to call me back by Friday. On Friday, 24 Apil 2026. The main mechanic William, called to repeat again that "I spoke to counterparts, and they all say this issue is not my responsibility: "your car is old" that he will refund me half the invoice I paid to Mr. Lube( $259.88 for less than 1 hour labor it only took to fix the engine heating issue that he says he was not responsible for). I am no mechanic, but isn't basic mechanic to check for all fluid no matter what issue the car was brought in; and most importantly do a test drive, such as replacing a starter before releasing a car to its owner? And if my car is old as he says, isn't that a reason to check for additional issues when a car is brought in? I told William that I am not accepting his half refund for work done inefficiently and not acknowledging their oversight. DISAPOINTING & UNETHICAL!

The mechanic (not Marc) did not put my new Mazda into service mode before fixing the brakes so I…read moreleft with warning lights on. He had no idea how to turn them off. Further investigation revealed he had broken a part. It had cost me 600$ at Kavanaugh's but they refused to compensate me, thus losing me as a customer. I think they should have just taken responsibility and given me some compensation. Sadly, this did not happen. Marc is the only mechanic I should have let touch my car.

I am new to the area, so found myself looking for a new local garage. Kavanaugh's did not…read moredisappoint. The local Honda dealer quoted me an arm and a leg to repair a few issues I was having(wheel bearings, shocks and brakes). After having the mechanics at Kavanaugh's look into it, they had me fixed up for HALF the amount the dealer had quoted me. Not only that, it was ready the same day!

She is back at home, after spending over a week on rest and life support. My red beauty is purring…read morelike a kitten and no nasty dash lights and alarms disturbing our ride. Magdeglia Motors took great care of her. They are Honda/Acura experts. The people at the shop are great to deal with, and explain everything in detail. Pat showed me the stretched timing chain and the damage it had done to the whatchamacallit sprocket thingys. I nodded knowlegeably and (I am sure) he never suspected I had no idea what he was talking about, but I did appreciate the fact that he assumed I did. The total cost came in at more than $1000 less than the dealer quote, for the exact same Honda parts and mechanic time. I have found a new go to shop for the CRV.

I have used them so many times, they can fix your Honda perfectly. Ran over a porcupine, killed the…read morea/c but her replaced whatever and fixed it. Have also bought 2 cars from there in the past, older Hondas but they were the best cars I've ever had, just regular maintenance and ran perfectly every time. Wouldn't go anywhere else.

This is the third time I go to the Car Clinic. I found good and affordable service, affordable with…read moreattentive workers eager to help the customer.

If there's a 0 star, I will give this a shop a 0 star. I…read morewent to this shop for a safety inspection. While I still talking to the owner trying to ask questions about the inspection, I noticed his coworker is trying to lift my vehicle, I repeatedly asked him to stop lifting before I finished asking questions. He continued lifted the vehicle on the hoist. Then the owner says the brakes are not passing safety before he even checked the actual brake themselves. I asked what is the thickness of the brake is remaining made it failed. He did not answer. I asked again, he did not answer. I insisted multiple times, then he said it is not the brake. it is the rotors has rust on the side. Then he offered me a package to replaced all the brake pads and rotors. And told me it is only one hour left for getting the parts. I asked what is the quality and warranty of the parts he offered. He said it is good quality, initially stated it is lifetime warranty, I asked him to clarify what condition of the warranty, he then changed and said only 2 years of warranty. I asked if I can bring the parts for him to install, he said no. I ask if I can come back again with a new set of brake and rotor is installed to completed the inspection. He tried to dodge the question. At this time, he kept pushing me to order a new brake and rotor from him. I refused. He then said I need to pay him the full inspection cost before release the vehicle. All these happen within 5 minutes of the vehicle got inside the shop. Basically, he is taking my vehicle as a hostage at that moment with the vehicle hoisted. I asked he for a full inspection report. He said he will but provided nothing. I kept asking for a full report for his work, at the end, he wrote a six-words as an inspection, see the pictures. The whole time I was there were being pushed to install a new brake and rotor on the spot without knowing any details of the condition of the brake and rotor. Again, if there's a 0 star, I will give this a shop a 0 star.

I took my car there for muffler issues as it was rattling they were able to find the rattle and fix…read morethe issue but took their time .. the price was a bit higher then it should have been since there were no parts replaced

great service and appreciate Brian my car drive like brand…read morenew after exhaust and muffler repairs

I am so impressed with the work performed by Serge on the exhaust system of my 2011 Suzuki Kizashi…read more The car is now so quiet and it has regained its power, it drives like new. Serge is truly a master welder. Look no further for amazing price and exceptional workmanship. Thank you Serge for being an honest garagist and a true gentleman. I wish you all the success that you truly deserve.

Check Serge for Quick, efficient, professional and affordable service. Full assessment done to…read moredetermine work required with full disclosure to the client. I recommend 100%