Danny helped me today he showed me the door does not need repairing but how to close properly A…read moretrue great person.thankyou Anthony2070

Check out your trucks before putting them on the road. Truck I was given had a break light out. The…read more$50 refund did not begin to compensate me for my time on a day with a tight schedule. Not a good transaction! Stay away!

So far so good. It is always clean. The lady who runs it is always there. They have a carry in…read moreentrance and a drive up entrance.

Easy access and handicap parking is available. Nice staff and always clean never an issue. Never…read morehave a problem always looking to help. Thank ESS West Hartford.

Follow-Up Review: After following up with All My Sons about…read morethe $1,500 Samsung QLED TV their movers damaged during my move, I'm even more disappointed. Despite clear evidence of the damage caused by their carelessness, they refused to help replace or properly compensate for it. All we were told is that All My Sons is only liable up to $150 because we were "recommended" their standard liability coverage -- which, by the way, was never fully explained. It's insulting and completely unacceptable that a company handling valuable items would offer such minimal protection and then wash their hands of any responsibility. This is not how you treat customers, especially when your team is at fault. I regret ever hiring this company and hope others think twice before trusting them with their belongings.

I am appalled. I had movers from All my Sons scheduled (with a deposited amount of 100.00) 6 weeks…read morein advance for my move and 4 days before move, I was told there is no way they can move me July 1st or even that whole first week. Now who will I get for the first holiday week of July. Please don't trust All my Sons of zHartford

The bad reviews must either be user error or the staffing recently changed. One woman complained…read moreabout the app "never" working, but it does work. Something the app doesn't tell you when booking a reservation is that if you try to check in more than 15 minutes after your reservation time that it flat out won't work. The webmaster and Haul corporate should make that more clear. That is not the fault of the store. I easily located the vehicle I wanted online and reserved. I did not know about the 15 minute cutoff (which was later explained by the very patient manager, Will. He assisted me quickly despite me coming in with serious Karen energy and remained polite and informative the entire time. He also adjusted my time due to the delay so I could stay within my allotted reservation range. Someone else mentioned the trucks being dirty. As I pulled in to return my vehicle, the staff was hard at work cleaning out a box truck. They immediately pulled my van up to begin cleaning it too. The other employees that I encountered during my return were all upbeat and friendly. Not related to my experience with this location, but I truly loathe the per mile charges. It forced me to rethink my route so I could keep the miles to a minimum since I was using it for a non-profit and did not want to rack up the bill. I understand that the marketing is only $20 per day, but I would rather an hourly or tiered pricing system that did not make me reworking my route to keep the cost down.

Amazing customer service! The current General manager is one of the best ! I will always trust…read moreU-Haul south street West Hartford,

Water leaked into my 10x 10 unit from the roof- ruined solid oak heirloom furniture from my…read moremother's estate worth thousands. No apology, no recourse, no willingness to dispose of my ruined property. Representative even started insinuating that it somehow was my responsibility, huh?? ....though they were very happy to raise monthly fee by $40.00. Make sure you get insurance and take photos of your property.

From the owner: We are an indoor climate controlled storage facility located at 283 Main Street in New Hartford,…read moreConnecticut. We offer indoor, climate-controlled storage units ranging in size from 5'x5' up to 10'x25'. Our customers have 24/7 access to their units. In addition to self-storage, we also offer seasonal storage for everything from jet-skis, boats, boat trailers, cars, trucks, motorcycles, snowmobiles, tractors, fire trucks, golf carts, landscaping trailers, campers and 40' RV's! Seasonal storage is accessible by appointment only. We pride ourselves on exceptional customer service. Our client driven focus allows us to customize your storage experience. Storing your vehicle inside limits your vulnerability to vandalism, theft, and the harsh New England weather including exposure to sunlight and weather conditions such as rain, hail, wind, freezing rain, snow, etc.

Needed a trailer hitch and didn't want to deal with the problems of a self install. Kevin and his…read moreteam at U-Haul on Capital ave provided great customer service from the time I called to setup the appointment to when I left with my new hitch. All I wanted was the hitch, although they asked if I needed any of the other accessories, there was no pressure purchase. I would recommend this shop for any of your U-Haul needs.

Terrible customer service! I would never recommend this U-Haul. BEWARE: They don't make it clear at…read morethe time of rental that if you return the vehicle 15 minutes late you will get charged another day of use even if you have returned the vehicle! Seems like a scam. Take your hard earned money elsewhere and avoid being ripped off! There are plenty of other reputable places to rent from.

Sal at Silas Deane location was so helpful when I was moving out. He was patient with all my…read morequestions and very knowledgeable

Started out paying about $60/month for a 5x15 unit. Within months the rate went up, a few months…read morelater it went up again so within a year it basically doubled. Went and got my stuff out today and everything was covered in debris and mouse/rat droppings and some boxes had holes chewed through them. Glad to be out of there. Disgusting.

Wow, these guys are prompt, speedy and professional! At first I was a little skeptical, but Carlos…read moreand his crew were phenomenal. They showed up about 15 minutes early and emptied my apartment in record time. Granted, I had moved a lot of boxes myself but needed help with the big stuff. When we got to my new place, there was a challenge with the couch. I know, my fault for buying a couch from Macy's without measuring it to make sure it will fit through doors. However, these guys tried so hard and didn't give up!!!!! I was about to give up before them but they wouldn't let me - thanks guys! Overall, they probably were moving my stuff for about two hours (if that) and it was well worth the money!!!

We had a very negative experience with Woodland moving and will not be recommending them to any…read morefamily or friends in the future. We paid a significant premium over comparative moving companies for our large, in-town move because Woodland moving had been referred to us by a friend, and because at the initial assessment Mike seemed reliable and professional. First, the positive: the team loading the truck was fast and efficient and did not do any significant damage to the walls. Now for the issues: A $4000 cabinet was brought in with a completely sheared off leg and placed on that leg in an extremely precarious position. My mother happened to notice when it came off the truck, otherwise we would not have found out until the cabinet was nudged even slightly and toppled and broke further. When pointed out to the lead mover, he acted surprised and reprimanded the other staff even though he was the one that had brought the cabinet off the truck with a dangling leg. Our kids beds had several pieces missing during disassembly (which was done by the movers); the movers then spent several hours (mind you we are paying by the hour for this) trying to reassemble it, claimed that there was no issue even though it had clearly taken far longer than it should have, and then the bed collapsed on first use because it had been reassembled in a completely incorrect and precarious position to hide that pieces were missing. My kids had to sleep on floor mattresses for several weeks while we worked with woodland's claims department to get these beds replaced, and ultimately they failed to provide a reasonable solution other than giving us extra screws, and I ended up having to purchase wood and reconstruct the support legs for the bed myself to make it stable. When pointed out that a couch was missing its legs, were told it never had any legs... it did and was later found on the truck - screws for a TV stand were missing and had to be purchased and replaced another bed with a support leg misplaced and not constructed correctly There were further smaller issues that - all of this that just emphasized that the crew was not being methodical with disassembly (hence all the lost pieces), and were being frankly deceptive to hide that multiple items were missing or broken. Finally, we had purchased insurance for the move - thankfully - but because of the deductible still ended up eating a several hundred dollar loss because of all the broken items. We did finally get our bar cabinet repaired, but the furniture repair company reached out to me 1.5 months later to tell me that they still had not been paid by Woodland and had refused to return his calls or messages.

Moved me out of state so they picked up one day and delivered the next day. Booking was very easy -…read morecould do it all online and via email though when I did call I was able to speak to a human. They were on time. The price was very reasonable ESPECIALLY compared to the non local Companies that my job recommended that would have taken days to deliver my stuff. The guys worked hard and none of my stuff was broken or lost. They strapped my pictures and fragile Boxes in the truck and shrink wrapped my furniture.

I was excited about using this company but it was a very incomplete move. It seemed like they had a…read moreschedule to keep because they loaded things up quickly but they sealed up their truck as I noticed things not taken. It ended up that quite a few things were left that I had to end up moving myself the rest of that weekend. Very disappointed in this experience.

They got it done, and they were entertaining. I'll give them that. Reasonably fast, with estimates…read moreand refunds as well.

Moved all our stuff twice without breaking anything. Pretty efficient on pack up and out and got…read moreeverything nicely to the side. Hopefully they can maintain their economical price point