888 number tells you one thing. Nick, the manager adds on. Too many add on fees. Mandatory fee…read morefor a lock. Insurance fee is mandatory and other places let you decline. Administrative fee on top of that. DONT BELIEVE THE ON-LINE DEALS. Pretty soon it's double the on-line offer. Check around. There are those who are legitimate up front and offer real deals if you pay 4months to a year upfront, which is what I was looking for. BUT WON'T HAPPEN HERE!

Easy process, everyone was pleasant and very helpful. Our unit was clean. Thank you all for your…read more help!

Great place: very good prices, basic, no frills but clean, and Matt at the front desk is very…read morehelpful. We definitely recommend this place.

Clean site, good rates, Cliff was great to work with- would definitely recommend to friends and…read morefamily!

Great location. Easy access and parking. Lots of Trucks available. Great, helpful and efficient…read morestaff. Easy to rent and return. Best experience I ever had with renting a u haul truck. Will always go out of my way to use this location!

What a great experience we had at this U-Haul. It was clean, friendly, helpful. Mykeria was the…read morebest person we ever dealt with,she was even multi tasking. I highly recommend this storage location (and u -Box Container my sister is using)

Unfortunately, this compass location doesn't have good customer service. I've left numerous…read moremessages to discuss changing my code with no return call. Also, they raised the rent by quite a bit after just a few months. I'm so disappointed in this location. I've had a unit at another location and my experience there was great.

We were looking for a storage unit and I happened upon Compass storage on Okechobee Blvd.I stopped…read moreI ,all the staff were very friendly.They opened in Oct.2018.He showed me different sizes(great prices too) The units are climate controlled and being as they are new very clean! I picked out a unit and have since stored our stuff.If your looking for a nice storage company this is the place!

Cardia is a Customer Service Powerhouse!…read more If you're considering Public Storage on North Jog Road in WPB, RUN -- don't walk -- to work with Cardia. She handled both my onboarding and my account closeout, and the experience was beyond exceptional. Cardia is the kind of professional who makes everything easier. She communicates clearly, anticipates needs, and brings a sense of care and pride to her work that you simply don't see every day. She made the entire process stress-free and smooth from start to finish. Public Storage, please recognize her! She is a rock star and a true ambassador for your brand. I would come back solely because of the way she treated me.

Shadiest place ever! Time to find somewhere else to move my belongings. Initial rent of a small…read morespace was $45 (discounted rate) after 3 months and again my agreement, it went to $75. I just received a notice that they are raising the cost to $100, all for a 5x10 space. If you do the math, that is the same price per sq ft as a luxury apartment. And if that doesn't sell you, they have deals charging new tenants less than half that. I will be contacting them and the BBB!

Kela was very Professional, explained everything with detail and very nice…read more Kudos to her

Make sure you call to make a reservation to speak to your property manager. Units are clean. I…read morewouldn't say it's a good value cause every six months the price goes up. I just switched my unit to a smaller one because the price went up $40 in a year and a half.

I have been a customer for 7 years, about a year ago they decided to re-roof these units, it is not…read morelike I go their every single day to get something from the unit. I went to the unit and noticed that I was robbed, I had end tables approximately 8 of these (only 1 left), a coffee table, some antique hand saws and other items missing. It is disappointing that the storage unit employes never kept an eye on the roofers, never contacted me to let me know that the roof was going to be replaced. I suggest to all customers that you go to your unit(s) and see if you are missing things from them. ETA: I do not know why Yelp states that I am from California, I am in WPB Florida

We store our RV here. They ladies who answer phone are friendly and the place is always clean…read more Their prices are fair. Not much else to say - it's a storage place.

The location is spot on for anyone in the West Palm Area that is usually in a rush. I was able to…read morerent a lock, see the property before making my final decisions, and move in same day. The assistant was accommodating, not extremely friendly but in my experience that made the experience more believable. The property was ventilated and equipped with trolleys for mass transportation. For the next five months, my payments are extremely affordable.

The location is very convenient and the facility is clean! The only issue I have with them is I can…read morenever find any hand carts to move boxes! When I asked, I was told there were 8 and people take them home and that's it!! I was like I have a whole apartment I'm moving into an 8x10! She just stared at me!! Luckily one man finished using one and we used that!! But we could have used two!!! I went back a second day to get things out and no hand carts on any floors!! They could use more carts!

The girl showing me the unit was fantastic, but the unit was not. It was across the street form…read morethe main building. When you open the door you are plunged into TOTAL darkness! The door shuts behind you and there is absolutely no light! This is a massive saftey issue! I can't believe they let her go in there on her own to show units. You have to walk further down,...in the darkness before a motion light comes on! And that's not the only part that not light. No way would I rent there. I'm sure this is against employee rights too. NOT SAFE!

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