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    Extra Space Storage

    2.0 (4 reviews)
    Closed 9:00 am - 5:30 pm

    Services - Extra Space Storage

    Self storage

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    8 months ago

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    Two Men And A Truck

    Two Men And A Truck

    (4 reviews)

    I started my estimate online on the 12th in the evening. I received an email on the 13th that they…read morewould be emailing me a quote. I did not leave a phone number because I did not want to be harassed. I had an option of either email and or phone number. I ended up receiving a phone call on the 13th along with the email but I was at work and could not answer. I have no idea how they got my phone number, but that's besides the point. I returned the phone call on the 13th and was sent to voicemail saying all the representatives were busy or they are closed. They were not closed, it was about 2:15 PM. I never received another phone call or an email from them. It is now the 15th and I called again. I was sent to voicemail again saying they were with somebody closed. It is 3:00PM. I told them they can remove me from their list, I no longer want an estimate from them. If they can't even provide an estimate in a timely fashion, how the heck are they going to show up on time to move me? No thank you.

    DO NOT HIRE THESE MOVERS!!! Just to start with, they broke, or rather, smashed my full length…read moremirror and broke my 4k monitor. The movers also had to call a manager in to help them finish the move because one of the movers was so out of shape he could barely get up the stairs. I paid the overpriced amount and entered a tip. The next day I received a call saying I hadn't paid. I explained to them I had paid to which the woman who was the rep told me they would look into it and get back to me. No one ever called, but instead they just went ahead and charged me the full amount, again! When I called, they explained that they hadn't seen my payment because they weren't aware of it because I had included a tip and that didn't match the charge. WHAT!!?? When I inquired about reimbursement for my broken items, they said they would get back to me, but I still have yet to hear from them. Do yourself a favor and do not use this company for your move.

    Extra Space Storage - selfstorage - Updated May 2026

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