I had researched many moving companies before I came across 27/7…read moreThe service I requested was very professional. Communication was excellent, any call or text was answered in well under 30min. They were conscientious of my furniture, time and money. They are a great value and excellent customer service!Thank you 24/7 I will always recommend you!

If I could give zero or even negative starts to this Company, I absolutely would. I booked the…read moreservice with a very simple request. I had rented a UPACK trailer to move my things and they were told to come out here to load up all the boxes that I already packed myself and some furniture. José, who is the business owner and Chase, who is one of the workers and a third worker who I don't remember the name of, but i do remember had a spine tattoo showed up to my house to complete the job. First of all I moved just as much if not more things out of my house then they did so I did not have the opportunity to stand over the man (spine tattoo) who was packing the trailer and watch what was going on, but they assured me they were professional, they do this on the daily basis and they know exactly how to pack the trailer. So I said ok. I provided five ratchet straps two of which I had to send my friend out to go buy as soon as they got there just so I could assure we had enough. I also provided my own shrink wrap as they showed up with a less than half used role and quoted me $25 per each shrink wrap roll. Further more because this load was not going on their truck they did not utilize any of their own blankets so I gave them literally every single towel out of my house and every single throw blanket out of my house to cushion my furniture and my breakable things. I had boxes that I explained to them had my great grandparents crystal collection and were very fragile / very breakable and almost every single piece of that was broken due to the negligence on the companies part of stacking boxes under heavy furniture. They also didn't even care to ratchet strap the heaviest things in : my king size bed, my washer and dryer that were at the very back of the load (by bulkhead doors) so I had to open the bulkhead doors on the trailer climb in there myself and strap them in - there were still two unused ratchet straps hooked to the wall. But everything was loaded, and I couldn't exactly see how it was loaded until the trailer got shipped to my new house, and I took the bulkhead doors off again and started unpacking things. To my disappointment I found almost every single box either dented or damaged due to the way they stacked it in the truck. My cat tower that's less than a month old was completely broken. My great grandparents Crystal collection and porcelain collection was almost all broken. I have a brand new king size bed that I've had for less than eight months that has huge scrapes on it. I have a TV stand that has a whole chunk out of it. I have a TV that's literally broken. The list goes on. Of course I was furious and left a very urgent and unkind voicemail to the buisness number I had for them and chase, one of the workers called back and tried to immediately blame it on whoever unloaded it, when I explained it was me and my family and we FOUND them that way, he tried to blame it on the company that shipped the trailer, once he realized I was not gonna be BSd or let it go he offered me 500 bucks, I said I haven't even finished unpacking and counting up what's damaged so let me do that first and I'll call back. 2 days later I tried to call back and got nothing. A day later after another voicemail was left jose the owner called back and said that they pretty much weren't responsible and that I signed the form and tipped them at the end so I couldn't have been that unhappy with the service, I explained how I didn't know then of course that the MAJORITY of my things were damaged so of course I tipped. I also provided MULTIPLE water bottles and sweat rags and even let them hose themselves off in my yard. Moving forward I was contacted again- this time by Jose's wife and was told she had looked over the agreement and wasn't sure what she could do for me but if I had proof/pictures/any documentation she would be open to reviewing it. I emailed her all the photos that are attached below and got radio silence back. I waited a few days and attempted to get in touch again via phone call and nobody would pick up, I texted them and communicated that an email was sent with proof of all the damages - still radio silence. I waited a few more days today. I texted and said if I didn't get contacted I would be leaving a very ugly review. REVIEW SO LONG CHECK PHOTOS FOR FULL STORY!!!

1 review Do not trust this location with your…read morepossessions,!!! They sold off my unit while I was in the hospital recovering from surgery and never emailed, contacted or called me. These possessions were the last my sister and I had left after losing ... More customer service and affordable self storage options. At Public Storage, You'll ... SpareFoot https://www.sparefoot.com Public Storage - Webster - 401 E NASA Rd 1 Great facility very clean great customer service for helping a newbie like me to rent unit!!! Recommended Yes. price5/5 (excellent value). $100.00 MapQuest https://www.mapquest.com Public Storage, 401 E Nasa Pkwy, # 1, Webster, TX 77598, US "DO NOT STORE YOUR PROPERTY HERE! This is by far the absolute worst storage company- no questions asked. I first started here in Nov 2021. For starters when I ... People also search for Storage.com https://www.storage.com Public Storage - Webster - 401 E NASA Rd 1: Lowest Rates Public Storage - Webster - 401 E NASA Rd 1. 401 E NASA Rd 1, Webster, TX 77598 ... 0 reviews. 0.3 miles. Starting at. $321.00per month. View All Units View ... 5.0(3) · $-$$ SelfStorage.com https://www.selfstorage.com Public Storage - Webster - 401 E NASA Rd 1: Lowest Rates Lightning around the facility and storage isles does not work. Dark Units & Dark Drive Areas. No 24 hr Access. Better facilities close by. Staff is friendly. 4.5(24) RentCafe https://www.rentcafe.com Public Storage - 401 East NASA Road 1, Webster, TX Facility is easy to get to, clean, and access if simple with the app. It's nice there is a dumpster on-site. A great improvement item would be potable water ... $24.00 to $162.00 Public Storage https://www.publicstorage.com Webster, TX, Self-Storage Units Near 15114 Highway 3 Less than 20 miles from the downtown Houston area, this Public Storage knows experience and affordability are attributes this thriving community holds dear, and ... People also ask What are the disadvantages of Public Storage? Which storage company is best? Why does my Public Storage keep going up? Is your stuff safe in a storage unit? Feedback RentCafe https://www.rentcafe.com Public Storage - 20602 Gulf Fwy, Webster, TX, prices from $24 Sarah, I did not forget and thank you so much!! I walked into the office a little past 5pm, in such a hurry from moving, not checking office hours. $24.00 to $225.00 People also search for Extra Space Storage Devon Self Storage League City, Texas Safe Harbor Storage of Clear Lake Seabrook Storage on Highway 146 Challenger Storage - Storage Facility in Webster, TX iStorage Green Fields LLC Boat Barn No 1 Feedback Results are personalized - Try without personalization 77034, Houston, TX - From your device Update location Terms Krista Grayce 1 review 3 minutes ago New Do not trust this location with your possessions,!!! They sold off my unit while I was in the hospital recovering from surgery and never emailed, contacted or called me. These possessions were the last my sister and I had left after losing our home. They included ashes of family members and pets, family heirlooms that can't be replaced, our last remaining clothes and shoes, and craft projects that were to be sold at art fairs. We were left with very little clothing and a few blankets. I am 61 and disabled and have now lost everything I own. There was no apology and no compensation. We weren't even offered the opportunity to contact the buyer to possibly buy our stuff back. Had I known this sale was going to happen I would have gladly removed my items and put them somewhere else but I was not given that option. I strongly suggest using any storage facility other than this one.

I have an outside unit that I've had here for a few months. They almost immediately raised my rent…read moreto higher than I was paying for a climate controlled unit somewhere else. I store boxes of holiday totes and my Christmas tree in a bag. I went to get my holiday stuff in November and EVERYTHING and I mean everything was completely covered in rat poop and pee!!! My Christmas tree bag was chewed through and the light cord in the tree was chewed. Disgusting. I'm so mad!!

Manager was available 7 days a week for calls. Best deal around for storage needs. Highly recommendread more

So I must say Storquest went above and beyond for their customer service. I had a problem with…read moreStorquest and their District Manager Robert made sure to contact me. Robert went way above and beyond what he needed to. I am very happy with the results, and the way Storquest handled my complaint.

I don't really have a problem with the storage itself. It's kind of pricey for what we get but…read morethat's besides the point. Whoever's idea it was to close at 6PM and cut off the gate access is an idiot. What about the people who work from 9-5 and then need to move?! They're expected to do that in an hour? I don't know I just think the hours of the gate ending at 6 o'clock is absurd. I understand the office closing at 6 but the gate should remain functional until like 8 AT LEAST.

I recently used this moving company in December 2025 and also used them in December 2024. In 2024,…read moreI was pleased with their service and price of the move, so I decided to use them again in 2025. This time around, I honestly would not recommend using them for a residential move. The movers did not properly protect several of our items and caused significant damage to a solid wood dresser. A few of our plastic moving boxes were smashed and broken. They also put a small dent in the wall while moving stuff upstairs. There was also confusion between the movers and the front office staff. The movers stated they weren't given any "paperwork" so they didn't even know how much to charge me at first. Overall, this most recent move with them was just not good or professional. Not sure what changed in 1 year, but I would not recommend using Moving By Design at this time.

This company was very patient an understanding with moving an elderly parent. The movers, were…read morecourteous, efficient and very accommodating to my requests. I'm definitely keeping their contact information for any future moves. Barbara R. Tomball, Tx​

The ladies in the office are great, which is the only reason that I'm leaving 2 stars. We have…read morerented here for almost 4 years. When storage king bought the property just over a year and a half ago, they started implementing significant price increases, with less amenities. in the year and a half that they've owned the property, our price has increased 4 times to nearly $40/month more than what it was when we started renting. The security is not great. And it isn't uncommon to run in to renters who think they own the property, and take up an excessive amount of space when loading/unloading. Someone attempted to break in to my vehicle, and the cameras mysteriously stopped working during the exact time the break in was being attempted. We've gotten multiple calls to come check our vehicle after gates getting cut, and things being stolen from other vehicles. they've had a plan to expand the parking storage since before we began renting, but nothing has been started. However, they're sure to let the parking renters know that when it does start, they won't be able to offer any parking spaces during the construction time. so kicking out all the parking tenants during the period of time it's being built.

Patty was super helpful and was able to get me a spot the same day for…read moremy trailer. Within an hr even! Very personable and professional. Clean, good prices, and well secured facility. Would recommend to anyone.

A few visits ago, I noticed my Lock was hard to open. I…read morereplaced the lock. This visit, my unit had obviously been accessed. Boxes were open and items stolen. I went to report. I was told nothing they can do and I should just file a police report. I don't know what I expected but "not my problem" was certainly not it. A set of dishes from my late mother in law were stolen. I won't get those back and there is no price I could put on them. Disappointed and just sad at the experience. #ThievesSuck.

They're propane tank refill says it's open 7 days a week. Went to get tank filled on a Tuesday,…read moreturned away, said the guy is o lay there on Friday. False advertising!

Had no problem with this place for 4 years, but, apparently it was just bought out by another…read morecompany. The new "manager" is extremely aggressive and rude for absolutely no reason. You know the type, they magnify their power to make themselves seem important. If you're looking for a no hassle storage facility, save yourself the trouble of dealing with this lady and go somewhere else.

Thank you, Adam! You were so helpful and made this process easy…read more I was not sure what size storage I needed. He took me to see available units and set up in less than 15 minutes. He also explained how the free truck rental worked for a larger load.