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    Extra Space Storage

    5.0 (1 review)
    Open • 6:00 am - 10:00 pm
    Updated 3 months ago

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    2 years ago

    this place is amazing if you have aof lot of stuff and no where to storage it at an affordable price, then this is the place for you.

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    Emily S.

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    Extra Space Storage

    Extra Space Storage

    (4 reviews)

    Stone Oak

    UPDATE: as you'll see below, Emily S. Responded to my review, asking me to call so she could…read morerespond to the video and lock issue. I did and...there's no Emily S., and the person that answered the phone, while polite, did not offer to address the issues. No willingness to check the video or help and, regarding the broken lock, he said he'd been asking management to fix it but they haven't. So, if I could give another 1 star review, I would. ORIGINAL REVIEW: I just got robbed. Extra Space won't provide video from the event. They continue to say "We're waiting on the video technician." More importantly, the external door lock to the block of storage units has been broken and removed by Extra Space so that thieves can simply walk into the unit, cut my lock and steal. Disappointing. I only use them because they're close, but it's really the worst

    I came in today because my digital access was not working. I called the technical department at…read moreStorage Space and spoke to Jaidan-Starr Fox and was told that the application for iPhones is not working and they are working on a solution. I told the technician (Jaidan) that "I've had the unit since April 2024 and it hasn't been working, Could she please tell me an estimated date for the IPhone work around?" She said that I could either use an Android or enter the code manually. Luckily Josh overheard the conversation and directed me to the "Storage Genie" application. I downloaded the application, entered my information and it works like a charm. THANK YOU JOSH!!! for Your attention to detail and professionalism. I really appreciate it...Please educate your technical department so they can properly inform us "IPhone Users" of the alternative application. Again, many thanks to "JOSH" because he saved the day and HE is the only reason that this is a positive review!!!

    Extra Space Storage - selfstorage - Updated October 2026

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