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    Extra Space Storage

    3.5 (8 reviews)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    2 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    Excellent customer service shavon helped in a prompt professional manner,

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    4 years ago

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    7 years ago

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    6 years ago

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    American Van Lines - Hand carved solid wood table legs that were broken into pieces & AVL offered HUNDREDS less than the estimated cost to repair it.

    American Van Lines

    (710 reviews)

    Fabian and his crew were phenomenal. They were professional, efficient, and genuinely went above…read moreand beyond to help me. Their level of care and dedication stood out, and I'm extremely grateful for the way they handled my move. Unfortunately, the scheduling process was not handled well. I received a confirmation email for a Saturday pickup and made arrangements at my new out‑of‑state home based on that information. When I was later told on Friday the move would actually take place on Monday, it created a major inconvenience. I had to book a hotel for several days with my dog, and customer service offered nothing more than a sorry. There is a lack of internal communication with the moving coordinators. Fabian (the driver) and his crew, however, were exceptional. They turned a frustrating situation into a much better experience, and I highly recommend Fabian and his crew. I would have given five stars to Fabian.

    I'll copy and paste from Google :…read more This company has absolutely screwed us on our military move. They forced us to sign something that gave up replacement cost of items. They crossed out the section that would've given us reimbursement cost and told us we aren't given the choice to insure anything. This was after they'd already loaded everything up and we had ZERO backup options a week before moving. They backed us into a corner and we couldn't afford to have them unload everything and figure something else out. They destroyed our couch, our coffee table, our armoire, or gaming consoles, and two of our totes. Now none of it will be replaced. This is how they treat service members. You're better off with TMO, please don't ship with this company. They will give you ZERO choice to be insured and then treat your stuff like garbage because they've forced you to give up your right to reimbursement under pressure and duress. I'm so sick to my stomach. $4k in damages that won't be paid back. They know what they're doing, and they don't care. Please go with any other company that won't completely screw you over. Edit : Also, despite telling them multiple times that this is a military move and it needed to be treated like one, they failed to have the van weighed and did not provide a weigh ticket. This means I lose out of ALL moving incentives. If you've ever PCS'd, you know that's a lot of money. Please please don't use this company for your military move. They will ruin your stuff, ruin your paperwork, and you'll never be able to reach them again. Edit : I found out this week that the reason I didn't get a weigh ticket is because they processed this as a civilian move instead of a military one. They did admit that they could confirm from emails and recorded phone calls that we stated several times it was a PCS move. So the person who set ours up just didn't want to lose out on the kickbacks they get for setting up moves. I lost out on $5k+ in moving incentives because one guy didn't want to lose out on a couple hundred bucks. I asked for $3k in restitution because now I'm out $5k in incentives and at least $5k in damages to our couch, our coffee table, our armoire, and our PS5 which was pulverized. Their offer is in - $500 for the thousands in damage they caused. Let me tell y'all - when you set up a move, they don't give you the option to get your move insured. The documents they have you DocuSign do not give you OPTIONS. You HAVE to sign for no insurance. Please please, I am begging y'all, DO NOT USE THIS COMPANY FOR YOUR MILITARY MOVES. They are a slimy company. They are blaming me for not "taking" insurance when at every single point I was told insurance is not an option. Luis with customer service kept asking if I wanted to hear their offer for restitution, and every time I let him talk he kept going back to "well this is your fault for not getting our insurance" when every single form I was given didn't give me any option for it. The Docusign doesn't give you options - it only activates the box to sign that THEY choose. I don't care if you've heard from someone else that this is a great option - they held our stuff hostage, extorted more money, and blamed us for it. They've clearly gone downhill. They don't care at all about military members, and should remove any mention of military moves off of their website. You will lose thousands if you go with this company.

    Colonial Van Lines - Broken TV frame despite it being in a protective TV box.

    Colonial Van Lines

    (1.4k reviews)

    I called several movers to get quotes to move my stuff interstate. Colonial beat everyone's quotes…read moreby 40 percent. They picked up and delivered when they said they would. No worries experience. I highly recommend Colonial Van Lines​

    Our recent moving experience with Colonial Van Lines was highly unsatisfactory and was compounded…read moreby the company's claims processes that appear to effectively limit their compensation obligations. The cost for our interstate move of approximately 500 miles ended up at $14,361.67 - more than $3,000 higher than the original quote because of "additional packaging charges." We packed most items ourselves yet the moving crew decided to repack numerous items at their discretion levying an additional charge. The moving crew also did not take care in adequately protecting many expensive furniture items, which were damaged during the move including a cherry work desk, a living room couch and outdoor patio chairs. Prior to the actual move, we paid an additional premium to declare a higher value for our items hoping to protect ourselves from damages during the move. However, the higher coverage value comes with a $1,000 deductible. The damage claims process required extensive information and photographs of the damaged items along with a bill of lading. Based on our calculations the damage to our furniture exceeded several thousand dollars. After carefully following the company's claims procedure, many months later we were offered a "settlement" of $450 with the requirement to sign a full non-disclosure agreement. We expressed our displeasure with the offer but received no further communications with the company. In our view, much of our dissatisfaction could have been avoided with better upfront communications,, particularly on charges for the move. Needless to say, we cannot recommend this company for any interstate moves.

    Lifestyle Moving & Storage - Glass Shelves treated with care!

    Lifestyle Moving & Storage

    (7 reviews)

    Little Havana

    Hands down the BEST moving company I've ever worked with!…read more I recently moved to Florida and found Lifestyle Moving and Storage on Yelp. At first, I was skeptical because they had no reviews in Florida--but just like me, they're relocating too! And let me tell you, I'm SO glad I gave them a chance. They helped me move from a rental in Plantation into my own condo not far from there, and the experience was smooth from start to finish. I texted them a photo of my apartment furniture and VASO quickly gave me a quote. Even when my move-out date changed, they were super accommodating and responsive. On move-in day, they texted me early to confirm and arrived right on time with a truck that fit everything perfectly. Milos and Carlos were absolutely amazing--professional, fast, and extremely careful with all my belongings. They wrapped my glassware, bed, large furniture, and packed my flat screens and clothes using a special clothing rack. They even handled all the boxes I packed myself. I couldn't believe how quickly and efficiently they worked while treating all my things with care. Thanks to Lifestyle Moving and Storage, my move was easy and stress-free. I HIGHLY recommend them to anyone moving in or around Florida!

    I have moved several times and I have never encountered this level of professionalism and care. I…read morewould recommend them to everyone. I have moved many times across the country, and I can confidently say that this was by far the best experience I've ever had with a moving company. From the moment they arrived, the team was prompt, professional, and incredibly hardworking. They handled everything with care and efficiency, clearly knowledgeable and well-prepared for the task. What stood out the most was how much they genuinely cared--not just about my belongings, but about making sure I felt supported throughout the entire process. It truly felt like they had my back every step of the way. Their honesty and dedication were refreshing, and it made a stressful day so much easier. If you're looking for a moving team that combines skill with heart, look no further. I highly recommend them and will be referring anyone I know who's planning a move. Thank you for going above and beyond!

    Allegiance Van Lines - Broken antique bird cage

    Allegiance Van Lines

    (116 reviews)

    The movers handled the furniture carefully. They worked steadily through the move. Some areas felt…read morea little disorganized at times. Everything arrived without damage though. It was an average experience.

    ​Avoid Allegiance and Seal Pack Movers at all costs. ​Save…read moreyourself the massive headache, stress, and financial extortion. We originally hired Allegiance expecting a professional, transparent moving process. Instead, they subcontracted our entire move out to Seal Pack Movers (out of Jersey City, NJ). ​The worst part was the bait-and-switch: after the truck was fully loaded, they arbitrarily jacked up the price of our move from $6,000 to $10,000. With all of our belongings already loaded on their truck, we were given zero option but to pay it. ​To make matters worse, because our new house wasn't ready to be moved into yet, our items had to be put into storage. Initially, they tried to charge us for this storage even though the contract specifies 45 days are included. Now, they are holding our belongings hostage and demanding an additional $2,000 on top of the already inflated price just to release our property. The man I spoke to about the delivery that informed me about the additional $2000 was worse than Anthony. He wouldn't let me get a word in and continued to speak over me. He threatened me the furniture would be auctioned off if I didn't pay. ​Dealing with Anthony, their representative in the Miami office, was an absolute nightmare. When I called back to confront him, he stopped taking my phone calls and forwarded me straight to Allegiance's main office. The main office offered zero assistance and was just as unprofessional, dismissive, and rude as Anthony. Take the time to look at yelp and other sites that review companies before you even consider dealing with these crooks. I am left to get a lawyer to resolve this issue. The good thing is that I have good documentation and can prove they broke at least two federal laws about interstate transport!

    Extra Space Storage - selfstorage - Updated September 2026

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