I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I would highly recommend Stow Away Storage Their price was…read morevery fair, they were on time with delivery and removal. The driver Tom ,who delivered the unit, was a pleasure to work with. He placed it exactly where I wanted and answered any questions I had. Great job!

I obtained a unit in the Ridge facility and have been pleased. The staff (Daniel and Renato) have…read morebeen great! After 3 months I am happy to say I am pleased and cannot recommend this location more. I stored a classic car and it's in a GREAT place.

First time renting a storage unit and I would like to say Michael was a great help. It was quick…read moreand very informative process. Got good tips and recommendations for being a first time storage renter and also got a tour of the facility and how to operate everything. Very pleased with the customer service.

I have been storing here for about 7 years. They are secure, protect tenant privacy rights, and…read morereasonably priced. Drive up units are easily accessible. You can finally pay online!

I was told I would receive a refund of half months rent. After waiting 2 months I called. I was…read moretold new management will not honor that. I had to shovel through 3 feet of snow to get to my unit.

I stay at this location that's way further from my home because of Ris. They are always so friendly…read moreand helpful. They understood my needs and are always a pleasure to talk to and get help. 10/10 RIS IS THE BEST. Thank you for the help after I lost my mom and needed somewhere safe to keep her things

I had a very disappointing experience with the property manager at Public Storage. When I arrived,…read morehe seemed bothered to help, even though customer service had confirmed I could be there until 5:30 p.m. He dismissed their guidance, saying they don't know what happens on-site, but since I was there, he'd "guess" he'd help. He then used an aggressive tone toward my 8-year-old for touching a window, when the proper approach would have been to speak to me as the parent. Finally, when I asked for his name, he responded with attitude, asking, "Why?" I explained I was on the phone with customer service, and he refused to give his name, saying, "Yeah, I'm not giving it to you." I said, "Okay, I'll let them know you are refusing to give me your name. I'm sure they can figure it out."

We used Public Storage in Miller Place to store some furniture for about a year and a half while we…read moredid a home renovation. We originally intended to use the Mount Sinai location, because it was closer, but we decided on the Miller Place location instead because: 1. They had better prices. 2. The staff was friendlier. And, 3. The Miller Place location was a lot cleaner. Make sure you measure the locker you intend to rent before booking it. The locker sizes advertised aren't exact, so make sure your things will fit. I originally thought we could rent a smaller unit but it just didn't work out. Our rent was raised twice during our term, maybe 25% overall. Some people get mad about this. But, they explain it to you when you sign up and you always get notice. It is a business. It makes sense and I always felt the rent increases were fair. The facility is kept very clean. That was most important to me, no mildew smells or water problems. There were times when we would go months without checking on our things. Everything was always exactly how we left it. This facility is very safe. We finished emptying our locker yesterday. Yay! One less bill to pay:) If I needed a storage locker again, I would definitely go back. If you need a storage locker in the area, I checked a lot out. This is the best overall. Make sure to go online to reserve your space. You will get extra discounts.

The Miller Place, NY location is the worst public storage I have ever used. First of all no one is…read moreever in the office nor answers your calls. There is one elevator for the whole damn building. I reserved a spot closest to the elevator and they put me closest to a set of stairs no elevator. Dont waste your money going to this location, its horrible and there is no ac if it gets over 90 outside.

Great customer service via app and called directly and was pleasantly surprised by excellent…read morecustomer support.

Terrible service unprofessional. Plenty of other storage to choose from don't go here.read more

Farrell Tarrytown NY: What a waste of my time. Went to the office in Tarrytown on Saturday from…read more12-12:30pm and the office was locked. Called many times...another waste. Spoke to ?enji later in the day and expressed my concerns. Also mentioned that a competitor is offering the same unit for less money, asked if they matched prices and she said the General Manager makes the decision. I called yesterday and said she'll call me back. Now, three days later and no one has called me. Is this how you run a business? Terrible customer service.

Bait and switch on prices Rent almost doubled with new…read moreowners

I'm good. Happy. Got my space x2. Clean, private. People…read moreout front Office very cool and consistent service. Trustworthy. My experience has been shared .​

The lady working today 10/22/22 at 5:20pm was extremely rude and did not provide customer service…read morelet alone provide a simple answer to my question. She hung up the phone and refused to stay 2 minutes past 5:30 because "I'm not allowed to stay late to help" I do not recommend this place. Online it stated I could pay for my unit lease and go straight to the unit. Then once I paid over $70 I was told I had to wait til tomorrow morning. She caught herself in 3 lies once I asked for a confirmation email of the refund and said "it send" then I waited 3 minutes on the phone for it and still did not receive it. Then she said she doesn't know where it is and then her last response was "ma'am I dont know what to tell you other than to call 1800 storage. I went to respond and she huffed puffed and hung up the phone!! Rude & terrible "customer service " Makes sense why she works here and cleans storage units for a living.