If i could give 0 stars I would. Lets start from the beginning.
PROS:
They were on time
CONS:
1.They were told before hand what they needed to move, and they came with a uhaul truck that barely fit all of our furniture
2. They broke our bed that cost well over $3500 dollars. They broke the side of the bed panel in HALF, which ruins the entire frame because they all connect. And when he came down he held it in his hand as though it was nothing. Stating he knew it was going to happen its made out of cardboard, and we would just have to put the bed on the floor
3. When they got to the other house, they then pointed out that 2 of our drawers were broken. and we can just buy the part for it, because it cheap.
1 day later, my daughters bed started to break and all the wood came apart.
Because of these incompetent movers i had to rebuy a bed frame and 2 dressers. and fix my daughters bed myself.
Gabriel offered $76 dollars off because he broke my bed that cost over $3500 when we brought it.
He then offered to buy the piece to my dresser and come back and install it to fix my dresser.
I moved in 8/1/24, it is now 8/12/24 and Gabriel has yet to reach out about any parts. Amazon doesn't take that long. NO updates NOTHING. I called TODAY 8/12/24 (10) times and it kept going to voicemail. I am going to write a review on all platforms, call the BBB, and report them. I am very upset, this is why you cant go with cheap movers, and you should go with professionals.
DO NOT BOOK THIS COMPANY, they are awful, they lie, You cant complain on Gabriel to the company because HE IS THE COMPANY. he answers the company phone (his cellphone) as if he has a secretary but its him. Now if he would of at least come back and fixed my dresser in good faith maybe this review wouldn't have been so harsh. But he caused this on him self, and his company is the worst moving company i have ever hired! read more