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Extra Space Storage

4.0 (8 reviews)
Open • 6:00 am - 10:00 pm
Updated a few days ago

Services - Extra Space Storage

Self storage

Vehicle storage

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11 months ago

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1 year ago

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Emily S.

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5 years ago

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2 years ago

Rose at the front desk is awesome. Had an issue with my rent and she helped me. Incredible service!!!

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Emily S.

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4 years ago

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4 years ago

Lisa was so very helpful- made the process very easy!! I'm glad I went with Extra Space!

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Emily S.

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8 years ago

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11 years ago

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Two Men and a Truck Moving

Two Men and a Truck Moving

(15 reviews)

I hired them to move just furniture…read more 2 beds (queen & full) (Full bed was disassembled) 2 dressers 2 nightstands 1 chest Cat tree 2 pantries bookcase (I previously removed all the shelves) lateral filing cabinet TV Stand Cedar Chest They could not get my daughters headboard up the steps so they left in the living room (I removed the legs and took it up myself) nor could they get my box spring upstairs also left in the living room (my daughter and her father got it up the steps) I put my bed back together Was quoted between $500 - $700 Took them 71/2 hours and ended up costing me $879.00 Moved 35 minutes away (travel time for them should have been charged around 1 hr 15 min) Called them to dispute the charge, was told they would review and call me back. I never received a call back! Would never refer them to anyone.

I had a very sub par experience with my moving crew, however, I think the most upsetting part of…read morethis experience is the lack of customer service after the move by the manager, Katie. First of all, let me begin by saying, ALEISHA in the office is the only person that has done any sort of follow up. I feel like she is put in the middle of a tough situation, so I want to make it clear that she has been great. Give her a raise. I have moved multiple times with my job and this was the first time I had to contract movers on my own. I was pleased with the quote from Aleisha which was 3 men for 2.75 to 4.75 hours at $249/hour. The weeks leading up to the move, I decided to take it upon myself to move 90% of my things. I emptied all drawers, packed all closets up. And the only remaining items from my rental townhome was my bedroom suit, (dresser, two night stands, queen size tempur bed) a guest bedroom (queen standard bed on a basic bed frame, two empty nightstands from hobby lobby) my couch, and a small 3x3 pub table and four chairs. Literally only the furniture. Because I did all of the pre work, I expected this move to go no more than 4 hours, because the only "big" things were the items in the main bedroom. Well the day of the move came. And I had only two men show up, and it was apparent they were "dragging" to say the least. I have never seen in my 5 moves across the country movers with so little pep in their step. Would you believe it took the guy downstairs 2 hours to bubble wrap the small pub table and chairs? They also took 2 smoke breaks. Once we finally got to my new house they ended up knocking into my new walls and causing three gouges, and multiple scuff marks. When they packed up my old space they insisted on taking apart the pub table.. when I showed them where it went in the new house,, they "couldn't get it back together" so they left it in pieces. My 78 year old father screwed it together just fine the same day. Unreal. almost 7 hours they wrapped up and left. 7 hours! I should have just done it myself. So, I ended up for the first time calling the office to bring up my experience. The call went very well. Katie (the manager) asked if they could repair the walls, and also offered a refund for some the total because I was unsatisfied. I appreciated that and agreed. Emailed them pictures of the walls and she told me the refund would post to my account within 10 days. Almost two months later and that refund has never happened. My builder ended up fixing the walls for me, to which I emailed Katie and Aleisha inquiring about the refund and letting them know my walls were an issue they don't need to worry about that. No response. I then realized I didn't email the right email address, so I forwarded the email to the right emails, and Aleisha did respond and said she was forwarding to Katie and putting this in my file. Again, at least she has the decency to respond. It has been almost 2 months and I have never received the money I was promised and not even a phone call or email back from her. What I find amazing about this is when Katie and I spoke, she did say to make sure I left an honest review and to mention how they took care of me after my sub par experience. She wanted me to do it right away but something told me to wait for when the refund posted to my account. Well, here you go Two Men and. Truck. two months later, this is your review.

Two Men and a Truck Akron

Two Men and a Truck Akron

(27 reviews)

I would not recommend. Of the 3 movers, 2 seemed very good. The third didn't seem to pay as much…read moreattention, and banged into things. When I phoned about the damage several times I was told that the Company would take care of it. It has been 2 months now, and I haven't heard from them. I am going to go ahead and pay to get the repairs done. The movers left a furniture pad in my back yard. I phoned several times to ask them to come remove it, but they never did. On the last call I was told to put it in the trash. It was soaking wet and weighed a lot, probably 50 pounds. I am elderly. I finally managed to get it into the trash bin. I am lucky I didn't injure my back again, but I should have used a different moving company.

Lock up your valuables if you hire these guys . I will NEVER hire, or recommend two men and a…read moretruck. Movers are 95% felons, the company makes the workers sacrifice their body, take all the profits then put it on YOU as the customer to tip / pay them properly. expect to fork over an extra 100$ bucks as a standard on top of what they quote you or you will get massive attitude and stink eye from the movers. there is no actual "schedule" (unless you're the first house of the day) and they just take any job they can and overload everything instead of actually having a nice fresh crew show up on time. You will get burnt out guys 1-2 hours late ready to fall over on their 3rd move of the DAY. This is the SHOPS problem, transferred again to the customer I would never hire 2 men and a truck after what I've seen at this location. Just know when you hire 2 men and a truck, you are getting the bottom of the barrel.

Extra Space Storage - selfstorage - Updated May 2026

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