Facility and prices are acceptable. However, the office staff can be less than fully competent…read more Just don't expect too much professionalism and you'll be fine.

I had a wonderful experience during my rental process with Holly, the store manager. She was so…read morepleasant and made the process go smoothly and easily. Great customer service! I would definitely use them again, based on this experience.

This by far the top level storage complex in the Central Pennsylvania area. Very clean units and…read morethe Owner is great. Would recommend!

Great service and great prices. I have had my stuff here for coming on 2 years and no problems…read more Would recommend to a friend.

I moved into Prime Storage, Mechanicsburg in late June 2025. When I was deciding on which storage…read morefacility to use, price was a major consideration. At the time, the guy in the office told me the rate they gave me would not change greater than CPI or cost of living. I was quoted $123/month. What they insist on adding is taxes plus mandatory storage insurance bringing that to $148.40. Then come September, they jack the rates to $200. Now, March 2026 they have jacked the rates again to $251.22. This represents a greater-than-100% increase. I've been in an out of storage for much of my adult life as I travel. This is the most greedy, deceptive, bad faith business I have encountered. Take my advice--take your business elsewhere.

Had an emergency at home and needed to store personal and valuable items. Chose prime storage and…read morewas there a total of 6 days when I realized that most of my most valuable items were missing. Informed the manager and he told me that there were no cameras on my unit and gave me an insurance form and walked away. Local police showed up and pretty much told me to check local pawnshop for my belongings. Just wanted to let you know what may happen if you rent here. BEWARE

I have had 2 units here for a couple years. The security and service has always been good. In spite…read moreof the price going up significantly every six months, I still stayed because of the good service. Today I had an experience that I found less than helpful. I have been in hospital for 2 months. My auto pay card expired today. I called right away to give my new card number. Was told they could not take my payment and I had to go online. For that I was charged a rather hefty "convenience fee ". I called customer support to explain the situation, but was told only the local office could waive the fee. Since they already turned me away saying they wouldn't take my payment, I had to pay the extra cost. Big fail in customer service there. Otherwise it would be a five star.

Unfortunately, I had some damaged property while staying at this location. My understanding is the…read moredamage/situation was a bit unique, and not a regular experience for customers. My unit was insured for $2k, which would have covered all furniture lost. Unfortunately, the insurance company (separate from CubeSmart's storage depot) was a bit underhanded and stated that the policy specifically does not include the type of damage sustained on the property. When regional and store management learned of what happened, they offered to haul away my damaged furniture at expense to the company- which was a huge relief to not have to commit the time for a second move, and pay for a second u-haul, for furniture we cannot use. The regional manager has asked for a list of my items damaged, and although he cannot guarantee any sort of reimbursement, he is going to try. I have my review at a 3-star, and if we recoup any of our losses, that would elevate the experience to 4-5 stars. If we do recoup any of our losses I will further adjust. I work as an organizational development and process improvement specialist, and one of my focus areas is service recovery. The commitment to improving my husband's and mine's experience has been great.

I haven't rented a uhaul in years and my experience this time was easier and way more pleasant than…read moreI recall. I resevered the truck last week, arrived this morning, was easily and quickly checked out, the truck went okay except for the crazy-wonky steering, and check-in was fast and painless. The two men who waited on me -- one in the morning, another this afternoon, were super friendly and helpful. I'm pleased with the ease and convenience of my rental experience.

Renting a one way vehicle from this place is an absolute joke even with a comfimed reservation my…read moreson in law went to pick up our truck and low and behold they don't have one for us so last minute he had to find another rental place to get a truck this is the second time myself or a family member has had trouble getting a one way rental what a joke

Reasonably priced and Axxess, 24/7 the owners are pleasant to deal with it's about 30 minutes away…read morefrom the Carlisle fairgrounds

From the owner: Self-Storage Facility in New Bloomfieldread more

We needed a large storage unit with short notice. Stack and Store came to the rescue. We were…read moreable to secure a 10 X 30 unit right away. We also needed to extend our stay 2 months longer than expected. The folks at the Bel Air Stack and Store accommodated all of our needs.

From the owner: Family owned and operated since 1983, Stack & Store Self Storage runs seven different self-storage…read morefacilities throughout Harford County, Maryland. As the leading self-storage provider in Harford County, Stack & Store provides customers with a premium storage experience, including climate controlled and drive-up access units, and a full line of packing and moving supplies, all with the personal touch that makes Stack & Store the preferred choice for self-storage tenants in Harford County.