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    Extra Space Storage

    5.0 (4 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    2 years ago

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    2 years ago

    Sealess check-in after reserving a unit online! Site manager was very accomodating and informative.

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

    David at the Mechanicsburg PA location is excellent at his job. He is extremely competent and helpful.

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    Emily S.

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    CubeSmart Self Storage - CubeSmart Self Storage

    CubeSmart Self Storage

    (2 reviews)

    I have had 2 units here for a couple years. The security and service has always been good. In spite…read moreof the price going up significantly every six months, I still stayed because of the good service. Today I had an experience that I found less than helpful. I have been in hospital for 2 months. My auto pay card expired today. I called right away to give my new card number. Was told they could not take my payment and I had to go online. For that I was charged a rather hefty "convenience fee ". I called customer support to explain the situation, but was told only the local office could waive the fee. Since they already turned me away saying they wouldn't take my payment, I had to pay the extra cost. Big fail in customer service there. Otherwise it would be a five star.

    Unfortunately, I had some damaged property while staying at this location. My understanding is the…read moredamage/situation was a bit unique, and not a regular experience for customers. My unit was insured for $2k, which would have covered all furniture lost. Unfortunately, the insurance company (separate from CubeSmart's storage depot) was a bit underhanded and stated that the policy specifically does not include the type of damage sustained on the property. When regional and store management learned of what happened, they offered to haul away my damaged furniture at expense to the company- which was a huge relief to not have to commit the time for a second move, and pay for a second u-haul, for furniture we cannot use. The regional manager has asked for a list of my items damaged, and although he cannot guarantee any sort of reimbursement, he is going to try. I have my review at a 3-star, and if we recoup any of our losses, that would elevate the experience to 4-5 stars. If we do recoup any of our losses I will further adjust. I work as an organizational development and process improvement specialist, and one of my focus areas is service recovery. The commitment to improving my husband's and mine's experience has been great.

    Extra Space Storage - selfstorage - Updated May 2026

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