Our quest for storage was quite limited in early August in Madison, as you would expect. U-Haul was…read morepacked to the brim and we were left without many options. We have never needed a storage unit before, so we were a bit weary and unsure about how this all works. Luckily, we called StorQuest and they had several storage sizes available, including the larger size we were looking for. And unlike UHaul, none of the storage units had stairs or ramps - all on one floor with easy access. Ideal! The only issue we had was in getting the storage locker. Around 9am on a Saturday, we called to reserve a space and got mixed messages between the non-local call center ("Call an hour before you're ready to get your key!") and the StorQuest facility staff ("You need to set an appointment - 4pm today is the earliest we can do!"). This was frustrating - my advice is to call the facility itself. They know what's up. Also, if you call the StorQuest number - be sure to check the website first. There were a real "deals" that we had to specifically name to get the price. But, once we were in, our experience was great. We bought a lock while we checked in. Facility was clean. There were plenty of carts usually. There were several times having a covered garage area to pull into was a lifesaver in the rain. We always felt safe and it was well-lit. And, to top it off, as we moved out a staff member was able to close our account and we got reimbursed for the rest of the month's payment we had made earlier. That was an unexpected surprise that made our life so much easier. Overall, really impressed with StorQuest and I'd absolutely recommend. (4 stars only because of the hassle of reaching the non-local call line that seemed to be disconnected from the actual facility.)

I'm editing my review. After initially being quoted 1 price over the phone and then the customer…read morerep trying to make me sign a higher price at the store and insisting that his price was final, I contacted the manager and he fixed the price to the one I was given over the phone. I appreciated this. Their pricing system is very, very complicated and is not designed for long term storage. It kind of feels like it is designed to trick the customer into increasingly higher payments. An initial new customer price quickly rises to nearly double that price over a year. I understand that climate controlled storage pays a premium but this storage might be the most expensive in the city for simple long term storage. Overall I wouldn't recommend this place unless you only need it for a few months or if you absolutely have to have climate controlled storage. The company could probably make more money with longer term, stable pricing that doesn't accelerate so high. Something like the first 4 months at a new customer discount and then an expected stable price is much, much easier for the customer to navigate.

This place is so neat! My sister-in-law comes here regularly for rocks. My mom seems to always have…read morea need for rocks so I figured we should add a stop here while in the area. You pull in and then drive up onto a scale to weigh your car prior to doing anything else. There is a stop light and staff will note your car and weight. The light turns green and you head to the rocks that you want. You can select one style and then head back to weigh. After getting the new weigh, you can then get more rocks of another style, and weigh again. Keep of track of the types of rock you are getting. We only got white steppers so only needed to do the one weigh. After our last weigh in, we parked and headed in to pay. Prices seemed reasonable. We'll be back for more rocks when in the area again.

Friendly staff and always helpful. I have bought landscaping products from them for many years.read more

We figured out last minute we were going to need to store the stuff from the dorm until we can move…read moreback in during the fall. Called around and most places were closed, full or uncooperative. Or this place. First, the owner answered the phone on a Saturday night at 9:30. The owner was great. Friendly and helpful. Prices were reasonable for storage . We also needed a lock. They sold us one for $9. Can't beat it. This is the type of local business we like supporting.

I was renting a storage unit at extra space storage and I stopped renting from them because it's…read moremanaged by a nation wide management company and I couldn't take it anymore. Frequent and AGGRESSIVE rent increases and I had been renting a storage unit and I left because every 3 months they kept on doing AGGRESSIVE rent increases. I left extra space storage and I went to secure storage and at the time when I started renting from secure self storage the owner was who managed the storage facility and when I gotten my storage unit I was given a guarantee of NO rent increases for one year. Also the first month was a dollar and then each month after that was the regular price. Now the owner he still owns the storage facility but he has SAM storage assists management running his storage facility. Right away storage assists management BROKE everyone's lease and started new leases and now storage assists management SCREWED me out of the one year no price increases. If I am correct I do believe that by Wisconsin law that leases are supposed to be honored even if the management changes. Also I see that storage assists management is in a hurry to already be jacking up the prices and the first month is no longer a dollar but instead it's 50 percent of a month's rent. I already see that there's going to be frequent and AGGRESSIVE rent increases and how do I know that, storage assists management is saying that if a person does pay months ahead on the rent then for them months the price would not be increased. Now how many people have a lot of money to be paying up front for many months of storage in advance payment. Most people who are renting storage units are on a limited income and can only be paying one month at a time. Also storage assists management is forcing people to be having insurance on the items that they are storing in the storage units and the owner when he was managing his storage facility he didn't force people to have insurance on the things that they were storing in the storage units and get this if I now don't show proof that I have insurance on my belongings then storage assists management is going to be FORCING me to cough up a extra 15 dollars each month. This already doesn't look good at all. When I first started renting from security self storage, I told them that I got the hell out of extra space storage because of they were on bullshit. The guy in the rental office and this was before storage assists management started managing the storage facility he told me that there's been a lot of people coming over to security self storage and that they left extra space storage and most of them people they were cussing and swearing big time about extra space storage screwing them over. I'm now afraid that storage assists management is going to be doing the exact same things that extra space storage does. If this happens to me, I will be again going to be having to take my belongings and moving everything to another storage facility and I left extra space because management were crooks and were screwing people around and I had moved my belongings to secure self storage facility because at the time when I moved my belongings to security self storage it was managed by the owner and family owned but now I hope that storage assists management are not going to be scaring away customers like how extra space storage does. When I left extra space storage I ended up making a Facebook group called extra space storage scams and my Facebook group page has the green extra space storage logo on it and there's a lot of peoples online negative reviews that i copied from other reviews online platforms and I pasted on my extra space storage scams Facebook group page. Pretty scary frightening things about extra space storage. Another thing I am NOT happy with is that storage assists management is wanting everyone to make a list of everything that they are storing in their storage units and honestly I feel that is a evasion of peoples privacy and against HIPPA laws. I'm not storing any food items in my storage unit or anything that's illegal or anything that would pose any hazard to the facility and no propane tanks or explosives. I right now I have my review as I'm not sure if I would recommend this place and I have given only one star for now and I am putting storage assists management on a probation period and I will be adjusting my review once I see how storage assists management treats me. Don't sign a new lease, you already HAVE a lease for that space. No, they can't cancel the original lease. Educate yourself on your local renters laws and document everything the management company is doing. Pay rent on time. If they start violating the lease, research what remedies are available to you under renter's laws. Management is just banking on you not knowing the law. Tell them they are in breach of contract and you will pursue legal action if they refuse to abide by the lease.

This company has been super easy to work with. I say that because when I called, they scheduled and…read morethey came to do the service - simple as that. The folks that I have spoken to over the phone have been very kind and open to answering any questions you have without an issue. I say that because certain folks that I've encountered in the past have been quite rude when you don't exactly understand the process that goes into a particular service. I had questions surrounding the different types of bugs this helps with, the safety of my family after the application has been applied to my property and the length in which it holds until another application is required. I have quite a big yard and can honestly say - having them come was the best decision I made. Why? Because I hate mosquitos and ticks. Want to know a secret about mosquitos? They serve no purpose on this earth. Well, I lied - they actually serve as a part of the food supply for the bats which I love. However, if we were to rid them of this world the ecosystem would not be affected in any way. They are blood sucking bugs that are evil. There is my rant for the day. Having said that, I recommend Mosquito Joe!! DO IT NOW :)

Pretty happy with their services. A friend had them last year and recommended them. Get $25 off for…read morereferrals. Friendly staff answers the phone and application folks are courteous and efficient. I opted for the synthetic application. Glad they don't apply if it is raining and that they adjust for the weather. After all, you want the application to stay ion the plants instead of getting washed away or cause problems with your lawn and trees if not dried quickly.

We couldn't be happier with the facility, it's clean and secure. When the facility in Middleton was…read morebeing expanded, Jeff was sure to communicate timely updates. Renting our unit was easy and Jeff was very responsive.

Outstanding service from Jeff on opening a rental account for a unit. From initial communication to…read morethe meeting to finalize details and obtain access, he was extremely thorough and organized. I have no doubt that this will be an excellent arrangement after seeing the cleanliness of the units and the way he has set up his business online and the open communication from the get go! Gated, cameras, and excellent security. HIGHLY recommend Schneider Storage.

We've had Jesse or Nathan out a couple of times for fixing small things with our HVAC. They've…read morealways been honest, explaining what the issue was, and only fixed or adjusted what needed doing. This is such a relief as others may have used the opportunity to change out expensive components that didn't need to be changed. Jesse also really went to bat for us on getting warranty from the manufacturer on a very expensive part.

Unresponsive, unprofessional. If a company doesn't want to take on a project they should say so…read morerather than ghosting potential customers after promising to provide an estimate.

I've been a customer for almost 3 years, great experience through and through. Great customer…read moreservice, pricing is good; the location is convenient. The units are all nice and clean as well. I recently upgraded to a bigger unit, I planned to go elsewhere because they didn't have the size I needed. But then Mark reached out to me asking why I was switching companies, I explained the situation and he stayed in contact with me until we came to an agreement on another unit and now I'm moved into a bigger unit and a very satisfied customer. Thank you for all your help Mark.

Rat's and mice live here. They don't call you back. I would give them a 0 if I could. They don't…read morecare how your property is effected, "It's not their concern" They admit they don't do any pest control.

They were professional and helpful. Explained all the features of the vacuums I was I interested…read morein.

Doug is the biggest Vacuum expert in Dane County and likely the state. If you need to buy a vacuum…read moreor need to trade one in or need one fixed then he is your guy.