I don't know where to start. We first used People Move Moving 4-5 years ago for a "down the street"…read moremove. Great experience. Movers were on time, professional, worked quickly but carefully. All of our belongings arrived safe and sound. Given our first experience, we didn't even bother quoting the move out to anyone else. We were in regular telephone communication with Daniel, their Sales and Operations Manager via phone. Red flag that we never received written follow up communication. We had a couple questions regarding heavy/large items which he assured us would be handled with the upmost care and professionalism. Specifically, a treadmill in the basement and a Big Green Egg. We were told the crew had "plenty of professional experience moving/disassembling both items". Upon arrival, the movers completed a once over of the house to develop a plan. Very quickly I was flat out told by one of the crew members that they were refusing to move the treadmill. We called Daniel and he assured us it would be handled appropriately and the tone/professionalism of his team would reflect that. It was not, in fact, handled appropriately. Fast forward to the end of the day, we required a small/quick second trip to and from for the last few items in the house. The movers were very reluctant to complete a second trip, even though that was communicated multiple times before and during the move. The business bills by the hour, so you would think this would be a somewhat common/reasonable request. I inquired about the treadmill once more and was told definitively and rudely "no" again. At this point, I had given up on receiving the help/assistance we were promised even though our invoice included "heavy item" charges. Those charges took approx. one week to be reimbursed. We are now in a dispute with PMM for reimbursement of the cost to hire a third party to move the treadmill (which I just received word from Daniel at 845am that "there is nothing we will do, it has been handled internally, please continue to follow up with our claims agency). Our move was completed on a Tuesday and I did not get around to checking the condition of the Big Green Egg until Thursday or Friday (my fault). Safe to say it's a loss. Photos attached. The professional movers obviously did not possess the requisite knowledge to move something this large and cumbersome. Over the last two weeks, I have tried reaching out to PMM via office phone, Daniel's cell phone, and email to resolve these issues and discuss potential partial refund for services not rendered. We were told this morning over the phone by Daniel that "we have fulfilled our part of the contract, there is nothing more we can do to help". Even after asking to speak to his superior, we were told "I am the highest person you are able to speak with regarding the matter". We are now at the mercy of PMM's claim agency, CSI. They have been fine to work with but it's unfortunate Daniel and his team are not able to provide any additional help/follow up to resolve this matter in a less contentious/way more professional manner. Would not recommend contracting PMM for your next move, and if you do, ensure all conversation with Daniel is documented via email. The lack of communication and tone over the phone (when they answer) has been unacceptable. My wife has filed a complaint with the BBB. Beware of the PMM team.

I scheduled a move with them weeks in advance, paid the deposit, and the night before the move they…read morecalled to cancel. I gave them the benefit of the doubt because they said the team broke down out of state and couldn't get to me. Still surprised there was really no plan B... not even another company they could recommend to me or schedule me with last minute. Putting aside that I had to scramble to find another moving company last minute, I've been calling them for 2 weeks trying to get a refund on my deposit and nobody ever answers. I've left multiple messages and nobody ever calls me back. Feels like a scam, I can't recommend this company at all. Avoid at all cost.

I have used Larry's Mivers twice and have requested Will and his coworker each time and they have…read morepacked my things perfectly. I used their loading services from Louisville to Fort Lauderdale and everything was in perfect order when it arrived. Will is an expert at what he does.

Scott and Devin where my movers yesterday. Scott took his time and explained everything . I will be…read morerecommending Larry's movers to my friends and family. The price isn't bad and they moved everything and even took some things I didn't want anymore .

Wow. Just wow. Rick Wilson is like having a family member own a storage! He not only helped me in a…read morebig crunch after I sold my house quickly, he did it with me being in San Francisco! I was 2400 miles away and he made me feel so safe during the process. And, once the movers arrived, he emailed me and told me they were loading my storage. AND, I forgot to mention I would need a lock. A few days later, I started imagining my beloved possessions were gone as I knew the movers didn't think about a lock. I never asked them to! I was so frantic about getting my things out of the basement and into a storage within 24 hours. I emailed Rick yesterday and asked if my storage was secure. He said he put a lock on it for me and has the key at the desk for when I come back to sort through things in February. He did this without me asking. No one does that without asking for payment. I truly couldn't believe it. Thank you, Rick. This company is super lucky to have you as the contact person.

Peace of mind, very friendly, courteous and prices are very reasonable. my wife and i have used…read morethis facility on multiple occasions. From when we moved to Louisville in 2017 until now. Shannon and her team are Always there for us and anyone who needs storage. A+

The units were clean and the staff were pleasant and really easy to deal with. I will definitely…read morebe back the next time i need space

These guys recently moved my things and were told to not touch items in the hallway and only remove…read moreitems from the attic. None the less I came in to my hallway and the items that weren't ready for storing had been moved to a storage unit and the attic hadn't been touched. Not only did they do that, In my living room i had some important documents from the years between 1836-1890s in a rather large frame and income in to the brittle documents and memorabilia not in the frame and thrown in my floor . I'm pretty livid to say the least and don't have any intention to have these same scummy guys walk a foot in my home again, and if suggest you to do the same if you wanted your items to be correctly stored and safe.

Purchased a new sofa for the basement recreation room. The doorway to basement posed difficulty…read morefor delivery and placement. However,the creativity and experience of Raymond and Brian from Ball Moving made it possible. They were very respectful and careful not only with the new furniture but also with our home; moving pictures and other items that would give them safe clearance. It was a positive experience and a company that I would use again and highly recommend. S. Castine Prospect, KY

I called A Local Moving because I had used them before and they did great. This time was no…read moreexception. It was a small move, but they did an excellent job. I will definitely use them again if I need the service. When you call, ask for Rick. He was very helpful.

Moving is the worst and paying hundreds of dollars for people to haul your belongings may sound…read morelike the cherry on top of a pie but if you're going to pay someone to do it, let it be A Local Van. I've just completed my third move (in 6.5 years, hopefully this is it for a while lol) with them and each time I have counted it 100% worth the cost. The guys arrive on time and handle your stuff with care. They moved my very heavy mirrored dresser - like backbreakingly heavy - down two flights of stairs in my old apartment and up another flight at my house without even a peep of a complaint. When I had someone coming to pickup some furniture I was donating while they were finishing up, they took a 15 minute break (which I do think they needed) and didn't charge me for that time while I was getting the other people situated. This kind of gesture is how you keep customers! A couple of doorframes were nicked in the process of moving in but all of the walls were perfectly fine and all furniture was setup in the spots I wanted it. The guys even asked before I left if I wanted them to do any rearranging and then complimented me for being nice to them. This was before I tipped them. Bravo, A Local Van P.S. Tip.Your.Movers. and provide a bottle of water for them!! They are working hard for you!!

This is a great company! I found a deal on groupon for 50% off a one way move. Scheduling the…read moreBellhops was quick and easy! I was notified by the company a few days before my move to verify the date, time and how many Bellhops I needed. The day before my move one of the local Bellhops called me to verify our time and location and they also called the morning of the move. Both Bellhops were very friendly and courteous. They worked quickly and efficiently to move my things down 3 flights of stairs into a Uhaul. Bellhop is a great service and I would highly recommend it to anyone who needs help with moving. I will definitely be looking to see if the Bellhops services are available in Chicago for when I move into my new place. Shout out to our bellhops Andrew and Jalwaan for doing an awesome job!!!

Do NOT use Bellhop! Many items went missing or were broken during the move, even though Bellhop…read moresaid a dedicated moving truck only for your move would make sure everything arrived safe and sound to you. Really unreliable company! And it's impossible to get anyone from the company on the phone to answer your questions or provide information. Disorganized disaster of a company. Worst possible experience ever.

Could not be more pleased with Here & There Moving! We requested help loading our furniture and…read moreboxes from our two bedroom house into our Uhaul, and they completed an expert job in an hour and a half! The two Here & There Moving employees who loaded everything were kind, courteous, and highly efficient. The total for this job was very reasonable, and less than what I was quoted by other moving companies in the area. If you live in Louisville and you're moving I highly recommend!

Here & There Moving's business plan is to look professional to get deposits and then ghost you the…read moreday of service. It is perfectly designed to take your money. We put in a service request for packing and moving with Chris. He was great at communicating until it was time to show up and complete the work after he received our $208 deposit. I must give it to them, Chris is an excellent con man and he runs a great illegitimate business.