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    Extra Space Storage

    4.6 (23 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

    Services - Extra Space Storage

    Self storage

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    3 months ago

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    Emily S.

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    3 years ago

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    2 years ago

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    Emily S.

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    2 years ago

    Awesome place! Always inviting and clean. Open during great hours. Security is top notch. Highly recommended. Thank you for your service!

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    4 years ago

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    3 years ago

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    Emily S.

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    5 years ago

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    2 years ago

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    5 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    6 years ago

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    6 years ago

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    8 years ago

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    6 years ago

    Kyle is very knowledgeable and friendly!!! He is destined to be a vital asset to Extra Space Storage!

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    Emily S.

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    4 years ago

    New and clean facility with central air and easy access. Friendly and professional staff. Would highly recommend!

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    7 years ago

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    6 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    Maile and her staff have been helpful with getting my agent on the Island set up for the delivery.

    Mentioned in 6 reviews

    Read more highlights

    Hilo Power Self Storage

    Hilo Power Self Storage

    (9 reviews)

    Inconsistent service and a supremely disappointing rat problem…read more Service is hit or miss. What we've experienced is the gal behind the counter is not very helpful, and at times rude. Conversely, the gentleman who works here is awesome! He's one of the few reasons why we have not ditched this place entirely. I always forget his name after asking, but he is always very helpful. We've been storing our items for a short time here. When putting back our christmas items at the beginning of 2015, we returned to a foul smelling storage facility, and unit. Rats had taken up residence, eaten parts of the legs of our dining room chairs, pooped & weed in most of the unit, and made nests out of our bed linens. 8 months later, we're still, slowly, trying to clean up. After returning home from the first time I attempted to clean up, I got sick. Stomach issues, respiratory issues, etc. Now, each time I go in I have to wear gloves and a mask while I sift through what is salvageable and what isn't. When we notified the gal behind the counter she said, "Yeah, we know. That's why there's bait boxes throughout the buildings." When I mentioned the rat problem ruined a bunch of our items she said, "Well, there's nothing we can do about that." No offer of apology, nothing. Truly disappointing, especially after paying $100+ every month for the 10x10 space. The vibe I got; as long as we kept paying the storage fees, everything was fine. On top of that, they recently raised their rates. We've also noticed another infestation; some dodgy folks are "living" out if their storage units. Unmade beds, clothes, groceries, and rubbish. I get that times are tough and people have to do what they have to do. It's just made me feel unsafe. P.S. The unsafe factor for me was upped a notch when I was recently contacted, while at work, after having posted my initial review. I was asked about writing the review, and why did I not speak to her, etc. Unfortunately this gal's tone was very accusatory, coarse, and invasive. Which made the call very unproductive and very off-putting. I thought it very unprofessional for this gal to search her company's database for my name and phone number, then call me to complain about my complaint. Unsure if remorse or damage control has set in; we recently discovered a $5 credit to our bill this month. Luckily we're short-timers, and will be moving soon, and personally will no longer need their services. I would strongly advise you to inspect and re-inspect the building, and where your potential unit will be, before storing your items here. I would also re-evaluate how much personal information you give this company. I've felt neither safe nor clean when here.

    Malia and her staff are always helpful. I have been a customer for years and have had very minimum…read moreto zilch issues, all of which were addressed immediately. I have recommended Hilo Power Self Storage to anyone that ask. Mahalo for your top notch service. Cheryl

    Extra Space Storage - selfstorage - Updated May 2026

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