Any affiliates of DeWitt (Dim Witt) Movers is horrible. They delivered our furnishings to our home…read moreand destroyed our beautiful hardwood floors. They sent out TEMP LABORERS they were paying 18.00 an hour to deliver our goods. I filled out a claim form that the driver provided and told us they would repair the damage to our brand new floors. We never heard anything from them, and when I called 2 months later to discuss it they had no record of a damage report. It trickles from the top down in their organization and they charged us 1500.00 extra for the delivery saying our driveway was inaccessible. If they hired competent help that could navigate a truck it wouldn't be an issue as we have had many many subsequent deliveries of furniture and applicances of trucks of equal or larger size. BUYER BEWARE. They are awful.

Move from Big Island to California. They moved all of our household furnishings and loaded them…read moreinto the shipping container. So happy to discover what a terrific job they did with wrapping our items with care. Not one broken item! Their team communication is great as well. Very fair price. Thank you Bonnie, Joaquin, and the movers. I would recommend!!

Affordable. Super friendly and helpful. A handful of options. Makes storage renting easy, fast…read moreservice

Wow, went in last wed to inquire on renting a truck. Made a reservation with my credit card for…read moresaturday and return wed. Went to pick up today and they told me bring it back monday! 3 days early?! Cuz they rented to someone else! And rushed in sat am cuz they failed to tell us they CLOSE 11:30 AM SAT/SUNDAys wtf attitude sucked! Screwed us over and could care less! I would put a zero if i could!

I purchased some solar equipment to have it shipped here and the seller set up the delivery with…read moreKona Trans. When it got here the Kona Trans driver called and said he couldn't come down my road with his truck. He said he wouldn't be able to get out again. I tried to arrange a different delivery location and tried to call the driver back to ask him if he would go to this other location. He wouldn't answer his phone. I left a message but he never called back. So I called the Kona Trans office and they were helpful, sort of, but they said they'd set up another delivery and get back to me. It's now three days later (not including the weekend) and they have not set me up for another delivery. I have $10,000+ worth of equipment somewhere at their facility. I can't get an answer out of anybody. The people in the office are pleasant, and try to be helpful, but in the end aren't able to get anything done. I keep getting put off and told they'll get back to me. I would only recommend Kona Trans in certain instances, but if you're counting on a delivery on a certain date, or you live in a remote area, probably not.

Had a U-pack shipped to Hilo for our move to the Big Island. Kona Trans called and let us know it…read morearrived. We couldn't make it to the warehouse during the normal office hours and were stressed out about how to get our stuff! Moving to Hawaii is not easy!! But the employee, Jessica, was super helpful!! She worked with us to figure out a solution and we had a great experience with them. I'd recommend them to anyone needing services they provide!! Thank you so much!!

Scratched my family heirloom desk pretty deeply its not fixable and nonreplaceable, 120hrly with a…read more3hr minimum?

They had a bumpy start with several of their guys being no-shows but quick thinking by the one guy…read morewho showed and the owner, found a crew, saved the day and the move! They did a great job, nothing broken and they showed up on time and got it all done when they said they would at a fair price also! I could not really ask for more (except for the one off snafu on crew (move was the day after Cinqo de Maio). Would definitely use them again!

Inconsistent service and a supremely disappointing rat problem…read more Service is hit or miss. What we've experienced is the gal behind the counter is not very helpful, and at times rude. Conversely, the gentleman who works here is awesome! He's one of the few reasons why we have not ditched this place entirely. I always forget his name after asking, but he is always very helpful. We've been storing our items for a short time here. When putting back our christmas items at the beginning of 2015, we returned to a foul smelling storage facility, and unit. Rats had taken up residence, eaten parts of the legs of our dining room chairs, pooped & weed in most of the unit, and made nests out of our bed linens. 8 months later, we're still, slowly, trying to clean up. After returning home from the first time I attempted to clean up, I got sick. Stomach issues, respiratory issues, etc. Now, each time I go in I have to wear gloves and a mask while I sift through what is salvageable and what isn't. When we notified the gal behind the counter she said, "Yeah, we know. That's why there's bait boxes throughout the buildings." When I mentioned the rat problem ruined a bunch of our items she said, "Well, there's nothing we can do about that." No offer of apology, nothing. Truly disappointing, especially after paying $100+ every month for the 10x10 space. The vibe I got; as long as we kept paying the storage fees, everything was fine. On top of that, they recently raised their rates. We've also noticed another infestation; some dodgy folks are "living" out if their storage units. Unmade beds, clothes, groceries, and rubbish. I get that times are tough and people have to do what they have to do. It's just made me feel unsafe. P.S. The unsafe factor for me was upped a notch when I was recently contacted, while at work, after having posted my initial review. I was asked about writing the review, and why did I not speak to her, etc. Unfortunately this gal's tone was very accusatory, coarse, and invasive. Which made the call very unproductive and very off-putting. I thought it very unprofessional for this gal to search her company's database for my name and phone number, then call me to complain about my complaint. Unsure if remorse or damage control has set in; we recently discovered a $5 credit to our bill this month. Luckily we're short-timers, and will be moving soon, and personally will no longer need their services. I would strongly advise you to inspect and re-inspect the building, and where your potential unit will be, before storing your items here. I would also re-evaluate how much personal information you give this company. I've felt neither safe nor clean when here.

Malia and her staff are always helpful. I have been a customer for years and have had very minimum…read moreto zilch issues, all of which were addressed immediately. I have recommended Hilo Power Self Storage to anyone that ask. Mahalo for your top notch service. Cheryl

Matt is very helpful accommodating. His prices are negotiable and notifies us if unable to make it…read moreon time. Thank you Matt for your all your help!

We found Matt (and his crew) with "Any Kine Hauling" outstanding. His pricing has ALWAYS BEEN FAIR…read more and within industry norms. Any Kine Hauling is punctual (unmatched even when long distances are involved). He always completed the project on the agreed-upon date and for the price. He makes sure his crew always leaves the sight clean and undamaged. Matt has earned this customer's respect and is currently putting up a steel building on our property. I will keep everyone up to date on this project. Matt and his crew are polite, respectful, non-complaining, and non-vulgar (in a time when it seems being vulgar is seen as a sign of artistic self-expression). THANK YOU, GENTLEMEN. Looking forward to our continuing business together. (808) 640-8930 with Any Kine Hauling is now the first number we call when there is a new project.

We used Naea and his crew on numerous occasions and we could not have asked for a better team…read more Very dependable, skilled, respectful and very professional. Arrived on time. They got the job done in no time and even cleaned up the area and left no trash residue. We highly recommend Naea and his crew!!!

Hawaii Island Waste-Junk Removal provided outstanding service. They arrived on time and quickly…read moreremoved multiple beds and a large amount of debris from my property. The entire process was smooth, efficient, and completely stress-free, leaving my home noticeably more organized and clutter-free. Naea and his team were incredibly professional and maintained excellent communication before, during (when needed), and after the service. I highly recommend their services.

first off let me tell you Gene is amazing. i have some business on the mainland and wanted to ship…read moremy tools, not only did gene give me a competitive price but offered suggestions on how i can better manage my delivery. even if it cost him business. second of all i called them up and gene responded within the hour. i emailed him before business hours.. i am still waiting on calls from others i called 3 or 4 days ago. this is all during the industries "crunch time" i will be calling gene for future shipping problems. thank you JNR