if you have any belongings you don't want ate by rats or pooped on by birds and rats, then stay…read moreaway. I had stuff here for 3 years on the 2nd floor and needed to throw most away after I noticed the problem. Also I had to change units because of a leaking roof before this. Then to find out the second unit leaked too and had rat/bird problems when I came to remove my belonging. Guy working at desk basically stated they were overrun with rats because of the pet store next door that attracts rats and birds. It would have been cheaper to throw my belongings away before storage.

Extra Space Storage on Saint James Avenue in Goose Creek is a great place to go for all things…read morequality storage options and much more. The staff here is very helpful and accommodating to make sure that you have everything that you need. Good experience every time I have been here.

Tiana is so helpful!! Call and ask for her.. great customer service!!!!…read moregreat positive attitude....

Brandi was a great help, and had very good customer service! Would highly recommend this location…read moreespecially when Brandi is working!

Online application did not allow for me to select Military option. I asked the online customer…read moreservice representative about the military discount. I was informed to stop inside the onsite location and it would be applied. However, that location is closed due to staff shortages. I called today to inform that we had vacated the facility and inquired about the discount and told him of my experience. He stated that my online application shows that I selected non- military. However this was not the case. That section would not allow you to pick active duty. He then proceeded to say that he will contact his district manager about the discount and I would be required to show my ID. I said that's not a problem. He then asked if I were the Military individual. I said I am a veteran but my spouse is active duty. He then replied, well you would not qualify for the discount because the unit is not in your husbands name. Um, should I expect to put everything in my spouses name just to get a discount? Moving is expensive and whether I signed the contract or my husband, my household is Military. I only picked this location as it said first month free, however it was not and had to pay the first and get the 2nd month free. Just shady!!! MILITARY WIFES or MILITARY HUSBANDS be aware! Very aware before you use this company!!!

The ladies that works at this store provide great customer service. They went above and beyond for…read moreme.

Worst storage unit I have ever experienced. Not only was I overcharged for 8 months for a 10 x 10…read moreunit when I only had a 7 by 9 unit then I was told that there was nothing that they could do!!! And this is coming from an area manager that handles multiple storage unit facilities. I can only imagine if I'm just one customer dealing with this how many more have dealt with this. I am packing my belongings and taking them to a reputable storage facility as I type!!! What a joke!!!

I felt very uncomfortable when i walked into this facility and talked to other renters about how…read morehostile the managers were! I'm glad i chose space shop storage instead!

Great facility, clean, easy access to units. Well protected with security cams…read more Mike was an awesome help and made the process easy. Very friendly and accommodating. Have called back a few times with questions and get a friendly, prompt response. Glad I chose them and would highly recommend!

If you're looking for great service and a responsive staff then this facility is for you. Melissa…read morewas great setting me up with the unit I needed and patiently explained the paperwork and billing procedures. The property was well kept and clean. This is the second time I've used Out 'O Space and I'm very satisfied.

My experience with the staff was amusing. Cindy made the process of getting a unit incredibly easy!…read moreCindy and Angela are great to work with!

This is the ONLY way to go if you are looking for a storage unit in the ladson/summerville S.C…read more area! They really care about you and are always helpful and understanding!

I rented a U-Haul from this location. I appreciated the service from Bill. He was helpful and…read morecourteous to accommodate our needs.

Awesome customer service! Took a truck to Greenville, Sc from Moncks Corner great deal didn't have…read moreblankets but service was great.

This place is extremely frustrating to deal with. No one is ever in the office when you actually…read moreneed help. They expect you to handle everything online, but when you're having trouble with the system, there's no one available to assist you in person. Because of that, things can quickly spiral out of control. If your payment falls behind, they start piling on late fees and lock fees with no real support or flexibility. It feels like you're being penalized for not being able to get help in the first place. Customer service is basically nonexistent, and it makes an already stressful situation even worse. Definitely not a good experience.

I have been with public storage for years and I have never had an issue with pmts until I lost my…read morejob and just couldnt afford it... I received late fees and liens against my storage, I was close to having my unit put up for auction. Monica from the 101 Prescott Way facility in Goose Creek, SC. was very knowledgeable, helpful, friendly and professional. She was empathic and consistent in getting a resolution. Most people dont care, she does, after making a pmt, she was able to get my late/lien fees reduced! I am so grateful. thanks again Monica you are a sweetheart!