Outstanding experience with Carli at Simply Storage! She was kind, flexible, helpful, honest and…read morevery professional. Received a competitive rate on a 10x10 storage unit and feel extremely well about storing my family treasures there. I would strongly recommend this storage facility.

Decent introductory offer then the price skyrockets. Thankfully we were there for only a couple…read moremonths. Several items were damaged by mice that got into the temp controlled unit. But that's always a gamble Additionally, everything had this strong musty odor once we moved. The smell of storage? You'll know it when you walk into any of the buildings there.

Tony and Greg were amazing! I'm so grateful I hired them to help me move. This was my first time…read morehiring professional movers to help me move things and I'm glad I went with them! I was intimidated by all the things I was moving and they made this process a breeze. As soon as I finished booking them online, Tony messaged me to ask for more details on the move. The next day they showed up at my storage unit on time. I was a little late and they still worked the two hours I hired them for. They were very kind and flexible. I was moving a storage unit that I inherited to a basement storage space. They worked quick and even helped me throw away the heavier items I couldn't lift into the trash. I hired them for two hours for a 10x10 storage space that was packed. I appreciated the affordable price and great service. Greg even went the extra step to help me reorganize the new space. I would hire them again for future moves.

on time and so easy to deal with. Had them move items into a rental space and they knocked it out…read morein 45 minutes. Did a great job placing all the items.Thank you.

My mother and brother rented from this place. They both said it was an excellent storage facility…read more Angela was super nice, helpful and very knowledgeable. She suggested how to store things in the unit and was very attentive. I think this will be a great year storing things here Extra Attic Storge.

I needed short term storage (2 months) stopped by on Monday .... Angela Blakley had just what I…read moreneeded. Signed up, inspected the unit and out of there in 15 minutes. Very professional and courteous. And the cost was just fine.

Amazing facility and loved working with Dylan. Will definitely recommend this storage unitread more

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

I recently got On the Fly Moving to help me move my 1-bed apartment from Richmond to Henrico. The…read moremovers were very respectful about my items and made sure to strap them down once they were in the truck. They worked very efficiently especially moving items up 3 floors on an 85-degree day. The quote was quite accurate(even though I helped just a bit). There was a two-hour minium, even though it only took 1 hr 45mins to load, drive, and unload all of my items to the new apartment. Overall this was an excellent company for moving, and I will definitely use them again once I move!

I acquired these movers to help empty my first floor. When I booked, and when they called back to…read moreconfirm everything. The person said they will have all the pads and straps to deal with the job. When they showed up. They told me I could RENT the pads and straps. Which I felt a little bait ans switched, but I said ok "you've got a $50.00 budget do what you need. If you need more just ask me." I was in the space with them the entire time. They never asked for more to add more.pads. When I called today and reported damage. They said that piece was a piece they put in the container unprotected, and b/c I wouldnt let them have any more pads, that it was my fault and they weren't going to do anything about it. To make it worse their Operations Manager Jameson was part of the first move, the one that made this decision, and the one who is delivering this message to me. I thought given his position in the company I could trust he would do an adequate job of protecting my stuff. The guys who did the work were great. Jessica in sales has been great. It is disappointing to have the back end of the company fall apart and deliver unprofessional service. If you are fine with scratches then proceed, otherwise beware...

Unfortunately I have been scammed by Junior. I hired him and his team to move a swingset for me…read more After quoting me a price, I sent him a deposit for $95 and scheduled the job for a Saturday on the weekend we were moving. The day before the job, he texts me saying he needs raise the price and proceeds to "tech-splain" how it's a specialized job requiring specialized tools (I built it myself originally with a drill using a couple of bits). He offered to refund the deposit since I denied the now unaffordable service. As of writing this review, I have yet to receive it.

We really enjoyed working with Junior. He was early and showed up ready to work. He listened to our…read moreinstructions and was careful with our belongings. Junior was easy to talk to and was motivated and very professional. He was able to get the job done more quickly than we anticipated, we were happy with the service we received for the price we paid. We would recommend Smart Move Solution and would use him again without any hesitation.

Moving nightmare! Movers packed strange mixtures of boxes, no labels and a lot of damage. We were…read morefeeling overwhelmed and very frustrated, until we contacted and met with Sarah. From the very first phone call, to an in house meeting, we began to calm down and feel finally on the right path. Sarah is knowledgeable, very experienced, has the contacts and down to earth! She suggested possible plans of attack and we came up with a plan. Follow up comments will come as we progress. Stay tuned........

I would definitely use Sara if you need help organizing your life. This was a great experience…read more And even having this one area decluttered makes me feel better.

I just wish I could give a negative star. This was absolutely the worst move I have ever had. My…read morefurniture was tore up. Solid walnut dining room set so damaged among many other pieces. I was told I would have four men. I had only two men. They did not have the man power to move my furniture. My dinet table was rolled on its side. The table put a large gouge in my hard wood floor. I was told they don't pay to get that fixed. I am still finding pieces that are damaged. I never complain so this is new to me. They contracted the move out to another company and failed to even tell me. My furniture was dropped, rolled and dresser drawers dropped in the yard. I can't even touch the surface of how bad. Please stay far away from this company. I used them years ago. I was told they are under new management now. I wish I did more checking. What a disappointment.

I had to jump in and find a mover for a small apartment to a storage unit within a week or so…read more Never thought I would find somebody, but surprisingly there were a few options. As I recall, initially the number I called for BRM went to someone else who told me they were getting my info to the right person. Darryck contacted me shortly after and needed to inform me when he could do the job based on another larger move customer the same week we needed. By the end of the next day he had locked me in to the next Wednesday, which was perfect for us. After talking to Darryck more and asking why he doesn't have any online presence on Google and Yelp for that matter, I found out that he has recently purchased the business from a former employer and is having a hard time getting these online listing services to allow him to set up the business under new ownership with the same business name. Also, the Facebook representation had no posts since June 2022, so at first, I was dubious. Well, Darryck is apparently focusing on providing good work more than online presence. He was great on communications. Answers his phone, texts and emails in reasonable time for a man physically doing the work. He was the only mover who sent me a quote on letterhead as a .pdf. He and his partner worked as if THEY were paying for my move. They really hustled, in a good way, I wasnt concerned about the cargo due to them working so fast. He charged their time from the moment they arrived and began working to the last box landing at the other end. Very reasonable and came in at a fraction of his estimate for his final bill. Note: We were very prepared with very little to disassemble and almost everything boxed, staged and ready to go. It was a small move and they knocked it out like it was nothing. The better YOU prepare, the less expensive your move will be. These guys work HARD by the hour. Anything you can do to make their job easier, simply saves you money. The less you leave them to do, the less your cost is going to be.