Tim communicated promptly and he and his team worked hard to unload a 16 foot container to our…read moresecond floor apartment. They were responsible, careful and professional and completed the job within the budget we agreed upon. I recommend them without hesitation.

Movers scheduled to come between 9-10 AM. Waited until noon, then they said 20 minutes. After that,…read morewaited until 2pm with no answer from their phone, and mailbox is full. I was 90% certain this is a scam, then I call again 20 minutes later and they said they're at the gate. Supposed to be there between 9-10 At the gate allegedly at 2:20. Then I call to get my deposit back, and the guy hangs up on me. I had to take a half day off work. Either he can give my deposit back or pull $500 out of his ass to pay me for time lost. Completely unprofessional scam artists. Hey dipshit, if you're going to be more than 4 hours out of the agreed time maybe say something, moron. Update: I'm the reason you have deposits? I know these are hard times but is scamming Soldiers out of $100 really the business model you're going for? Yikes

The young ladies working the office are amazing! They made my move fast and easy. This facility is…read morevery clean. I checked for pricing and this was by far the cheapest in my area.

****do not store your stuff here!**** im paying over two hundred dollars a month for a medium size…read moreunit. you can't pick your payment date. there's no grounds maintenance!!! no dumpsters for use by the renters. the gates are constantly broken. im positive that someone's been messing with my locks. worst of all my unit is full of black widow spiders because they don't bother to spray for bugs. for the amount they charge they're definitely not worth it! if you don't want to have to set everything you own on fire, choose somewhere better. anywhere's better!!!

Excellent friendly service. Great place to get propane and 20 lb containers. Highly recommend.read more

Didn't come here to rent a truck (although they have many available for very decent prices)…read more Instead I just simply needed some boxes. Seems simple enough, right? Well, little did I know, boxes come in every shape and size imaginable. I was kinda overwhelmed lol. Located off Montana near Hyundai of El Paso, this little gem not only has every size U-Haul truck you can want/need, but also has a storage lot (storage units) on site for you to store your belongings. And when it comes to packing, they literally have everything you can imagine from wardrobe boxes to tape to scissors and markers and everything. The boxes are reasonably priced (considering), but they are cheaper if you buy it in bundles. The bundles are clearly marked and you can get sets of 10-20 of whatever sizes you need. I wasn't sure what sizes I'd need. The extra large was too big. The Small was too small. The fancy boxes with clothes racks or dishes sections etc were just too fancy. So I was stuck between medium and large. Now the bundles are all one size, no mix and match. So what would I get? Well the super friendly staff was right there to assist me and we decided on large boxes. Bought a set of 15. Now then it worked out, but had it not, there's an awesome "catch". Let's say you needed a different size. Or, you didn't need all 15 in your bundle. NO PROBLEM!!!! As long as the box hasn't been used, no tape no nothing, just folded up flat in its original condition, THEY WILL BUY IT BACK FROM YOU FULL PRICE!!! Yup. Just take the unused boxes back and you're good to go. And dude even loaded the 15 pack bundle into my car for me. Such a gentlemen. (I have a bad back and 15 folded flat boxes are cumbersome and heavy lol. Don't judge me). I don't know much about U-Haul stores, but this one on Montana is the bees knees, Mayne!

Fan of this location! The units range from 5x5 to 20x20. Easy process to get a unit rented and in…read moreand out. The location is a little tricky (no trucks longer than 15') and there are hills to descend before you can reach most of the units. Staff is friendly and they offer discounts if you pay rent upfront.

Maria was extremely helpful, kind, and communicative throughout our entire search and move in…read moreprocess. Highly recommend!

Needed a moving truck. Rented a budget truck from these guys they were amazing! Definitely…read morerecommend these guys for your moving needs!

I can't even begin to express how incredibly happy I am with this business. I have been doing…read morebusiness with them for two years and mostly out of necessity for my business, I needed a secure location to keep my more valuable possessions. The premises are well lit and I really feel like my items are secure in their storage facilities. The actual units are very high so if you can organize your belongings, it is definitely a plus. They also have a plug and lighting just in case. The rates are very good when weighing the options given and what is offered. Just can't say enough wonderful things about these guys. I am moving soon so I will be renting 2 more larger units. Well worth every cent and a true pleasure to work with.

Security is very poor. My storage unit was broken into and thousands of dollars of my things were…read morestolen. When this business took over, they left the gates open all day and all night and conveniently the cameras weren't working at the time my unit was broken into. When police arrived to take a report and fingerprints, the employee stated she already touched my stuff when she went into my unit to "see if everything was still there and what was taken" how would you know what's there or what was taken when it's NOT your stuff and you've never been in there before with us?? If I could give zero stars I would.

The personalized customer service provided to me by Kristina is what made me decide to go with this…read morebusiness and this location. She was very friendly on the phone, and even friendlier in person. She provided me with thorough information and guided me through the entire application process with patience and professionalism. The area is nice, clean, and gives a strong sense of safety and friendliness, which made my experience even better. Thank you, Kristina, for the excellent customer service you provide to the public. You truly go above and beyond, and you deserve a raise! 5201 N Mesa

So sweet! This neighborhood U-Haul location was incredibly helpful and thorough. They had such…read moresweet service! Our car wasn't working with the different trailers which was such a hassle after already having a long day of poor customer service with a different U-Haul location (U-Haul of Coronado- DONT GO THERE!!!). It turns out the adaptor we bought at the Coronado location didn't work and this manager threw in a new one for free so that we could use the trailer! Amazing manager, great service! They were kind, courteous, and helpful and really redeemed U-Haul customer service in my eyes!

I am very pleased with every encounter with this storage company. They had the best prices in the…read moreArea and the best sizes. I paid 75 dollars for a 10x15 I believe. They are very polite and the gate is open 24/7. I feel safe leaving my stuff there. And they offer a 10% military discount- which I did not have to ask for... he offered it to me with receipt of my CAC. I would use this company again.

The owner was extremely kind and helpful! Very clean and secure storage spaces. The price was very…read morefair.

The app is really cool, the fact that my phone is my key makes it easy to use and convenient, the…read moremanager is helpful and the property is very well taken care of.