I had a great experience thanks to the exceptional help I received from the team member at the…read morestorage facility. From the moment I arrived, she was very professional, friendly, and incredibly knowledgeable. Highly recommend this location, especially if you get the chance to work with someone as dedicated as her.

very nice people I will be back.i worked with trinity and Frederick great customer serviceread more

This company is very professional and cares about its tenants. I wouldn't go to a larger company…read moreonly because this was super convenient and affordable. I was able to pull my car directly up to my unit and I didn't have to walk down long hallways in some building to get to it. The security is great as well! Highly recommend. Support local businesses!

This is the storage unit you want. The owner is a very nice guy, always responds immediately to…read morephone calls and emails. We had a unique situation during a move and the owner went above and beyond our expectations to make our move as painless as possible. The storage facility itself is top notch with gated electronic access and clean units with roll up exterior doors.

We found B & C Storage location on Yelp. We went to website and reserved the unit online. We called…read moreon Monday and got an appointment to see it right away. My husband went, saw it and signed the contract. The location is safe, clean and like it. We even got a free lock with our contract and a great fee as well. You can setup payment online, which is very convenient for us. Thank you B& C!

Great company to work with and fair price! Responded quickly and made moving in an easy process. I…read morewould recommend it to friends and family! Thanks!

CC Storage didn't think that CC stood for "Cockroach Central" but, that's exactly what I…read moreencountered as a rental customer. My whole rental experience was a travesty from the start. In the very beginning, I was told I already had a unit reserved. I went to that unit to see the inside and it was empty and not as clean as it should have been. I went to move my personal belongings into that unit and it was already preoccupied by someone else on the next day. The guy on the phone Fred was kind enough to warrant a free month and one of the available 2 units next to the one that was taken for the mix-up. After a few weeks in my unit, I noticed the other available unit was rented out next to mine. I discovered a colony of bugs crawling all over my belongings. Took a photo and google search produced the bugs were in fact Cockroaches. Contacted Fred once again told him about the issue. At first seem like he didn't care or want to hear of my situation. Finally he decided to order Roach traps from Amazon which he took his sweet time to order and was only for smaller variety of roaches and not the bigger ones. All 18 traps didn't work. I called him once again and the conversation didn't go well as if He was trying to assume I brought them with me, When I didn't even know what hey were to begin with. He just didn't want to admit it could be from the many foreigners they rent out to. He then decided to pitch me off to his counterpart Christine. She was much nicer about the situation an was on top of my concern. I was given a new storage unit for the troubles but I grew tired of the epic fail of clearing the infestation out, So I decided to not sign the lease for the new unit and just move out of my old storage unit for good. I had to throw out over 15,000 of property value and thankfully it only cost me $15 at the landfill to dispose of it. I also contacted CC Storage through text telling them that I decided to move out that I no longer want to be a customer of their storage facility and that I have to clean out the storage unit because I still had garbage bags that needed to be thrown out but, My storage unit was already locked by maintenance. They also decide to charge my credit card again after the fact. I would say the only good star you get was the promo price of your units in the beginning but, in the end you're facility isn't worth that if your customers have to to discard their personal belongings and you don't even care. How about you return the last payment you stole from my card, delete my account and maybe I'll remove this post!!

We had such a positive experience with Debbie at CubeSmart. Moving things into a storage unit can…read morebe exhausting, but she made the day a lot easier. While we were moving in, she offered us water and checked on us several times to make sure we were doing okay and had everything we needed. That may seem like a small thing, but it really stood out to us. Debbie was friendly, welcoming, and attentive without making us feel rushed. You could tell she actually cared about how our move-in was going. It's rare to find customer service where someone takes the extra time to check on you after the rental is already completed. We were so pleased with the experience that about two weeks later we came back and rented a second storage unit. That probably says more than anything else about how comfortable we felt doing business here. CubeSmart was a great find, and having someone like Debbie there makes it even better. Thank you for taking such good care of us!

Michelle on Erie Blvd is awesome and gives the best customer service, she's always there for youread more

I had a trailer hitch installed at this UHaul location a few months ago. installation was fast and…read moreeasy however almost immediately I noticed a squeal/squeak when driving. I came into the shop to have it addressed and was quite impressed with the service. it took a few tries, but it's finally quiet! not every place would be so responsive and try so hard to ensure my satisfaction. Thanks to James Johnson and crew!

I rented a trailer to move my daughter home after college graduation. When I arrived, my car didn't…read morehave the required electrical hookup. The manager was patient and attentive. He located the proper package and had it installed in 30 minutes, despite being busy with other customers. Great customer experience.

I needed a monthly rental until I found a new home in the city I relocated to. I only used/rented…read morethe unit for two months. And within those two months, mice damaged/infested my mattress, protector, and other belongings. I found damage/evidence on 50% of my things. The staff would not give me a refund and instructed me to go through the insurance company. I also had to kill a mouse on my U-Haul; I was tempted to not even bring the things into my new home. To make matters worse, they knowingly had mice and did nothing to make sure I felt comfortable and to alleviate the stress of my relocation." And I say knowingly because the manager said that they had been trying to get someone out to exterminate the mice but was unsuccessful. This was the worst experience.

The staff is courteous and professional. I have used this facility before and have had nothing but…read moresatisfactory results. I would definitely recommend.

I had an Amazon package for return. It was kinda big and bulky, but the fantastic staff at The UPS…read moreStore handled it like the champs that they are. And the price was deducted from the refund. Easy peasy!

I needed to ship an amplifier to Canada. I paid quite a bit for them to pack and ship it on a…read moreTuesday. When I didn't get any updates about it from UPS, I went back that Saturday, only to find that a "bubble wrap shortage" had resulted in it not being shipped. I wasn't contacted about this, and it was just sitting on a desk in the back. Unacceptable! I won't visit this UPS store again if this is how my belongings are treated.