I am no longer renting a storage unit from U-Haul. I have made a complaint with your home office in…read moreArizona and I have filed a insurance claim with your insurance company RepWest.
Mr. Francisco, Diseases directly transmitted by rats. Hantavirus Pulmonary Syndrome.
This is a viral disease that is transmitted by the rice rat. This disease is spread in one of three ways: inhaling dust that is contaminated with rat urine or droppings, direct contact with rat feces or urine, and infrequently due to the bite of rat. They also carry.
Officially, the CDC (The Center for Disease Control) lists seven diseases North American rats and mice transmit directly and 11 they transmit indirectly. None sounds good, and several can kill you. ... Foodborne disease is transmitted through saliva, urine, and droppings. In the course of one day's food rummaging, a rat can unload 50 half-inch droppings.
I understand you are not responsible for what happened to my belongings, due to the rodent problem.However, my storage unit was infested by rats, rat fences and destruction of my personal property. i.e. my polo jacket, khakis pants, comforter and my suitcase. Due the high probability of transmitting a deadly disease carried by rodent, I was forced to discard my belongings!!!
These items were destroyed by rats eating, nesting and probably reproducing inside my storage unit # 366 located at your Uhaul location in Cambridge,MA 844 Main Street. 02139
I complained about my unit having been overturned by rodents, back in October 2017. But nothing really happened.
I understand that unfortunately, there is a huge homeless, disenfranchised people that occupy your area. I was threatened by one of your ex-customers that , had a storage unit next to mine, a year ago.
They started asking me for money, then the man became aggressive and threatened me! I called 911, a Cambridge, Massachusetts police officer arrived. When I told the officer what happened, they lied and changed their version of events. The officer, let them go with a warning. And I quickly left your Uhaul location and headed home!
Another time, I came to your location early on a Sunday morning, I was stuck outside your Cambridge Uhaul location because your after hours access card would not work!!!!! A caucasian man with a seringe dangling out of his arm, stumbled down the sidewalk towards me. He asked me for money, I noticed he had dried up blood on his arm, I told him I didn't have any money and ran away! I contacted your Uhaul customer service number, and explained, I was being charged an extra $5 for after hours access, and still couldn't get inside!!!
And I also believe some of them also rent storage units and probably store food items in those storage items, in your Cambridge,MA location.
I am not blaming you for the staff at this particular U-lHaul l ocationor what happened to me me or the serious rodents problem in your location. But, my belongings should have been safe and not destroyed by disease carrying rodents!!
I have spent in excess of $2,000.00 during the 2 1/2 years of being your customer.
I am sorry, I had to terminate my business with Uhaul.
But between the rodents destroying and contaminating my entire storage unit, also I am purchasing a home in March, and I am now storing in a friend's home, here in Brookline, MA.
I considered leaving some of my personal items in my storage unit, in your Cambridge Uhaul location. Because I could not salvage those because they were too contaminated with rodent excrement and the possible spread of dangerous pathogens and disease!
But, after I saw the extent of rodent damage , rat excrement all over my clothing, linens, luggage and basically the infestation and contamination of the entire unit, I decided to end my storage occupancy at this location.
Respectfully Yours,