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Extra Space Storage

5.0 (1 review)
Closed • 6:00 am - 10:00 pm
Updated a few days ago

Services - Extra Space Storage

Self storage

Vehicle storage

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4 years ago

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Emily S.

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501 Mini Storage - Attached trailer stolen from 501 Mini-Storage
 490 University Forest Drive, Conway, SC  29526

501 Mini Storage

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I have been using this storage facility since May 2023, as it was highly recommended. The storage…read moreunit number assigned to my space was 034, of which I stored a TRAILER on this property. The location is directly located next to the entrance/exit, of which they have security cameras directly observing. The trailer was parked between approx. 637pm-7:10pm; on Saturday, Aug 19, 2023. Noticed it missing at approx. 930p on Monday, Aug 21, 2023. Upon my arrival at EXACTLY 8:30am on Tuesday, Aug 22nd, I informed management of the missing trailer, of which there was ABSOLUTELY no empathy, or sense of urgency to assist with the location of the trailer. At which time I called law enforcement to assist. Upon their arrival, I discussed my concerns with the rather "secrecy" and avoidance in assisting, as the manager turned off the monitor, so I was unable to view. When the police officer conducted his initial questions regarding the when/where/why/hows - he was met with the same nonchalant approach as I. He inquired of the usage of the entry codes; of which the manager did not provide any documentation, yet told the officer he didn't see any abnormal entries - but then commence to share the scenario of it being a rather busy weekend and kids moving in/out and it's hard to manage. When the police officer inquired about his video recording system, he was told that he would not assist in any capacity without a warrant. ABSOLUTELY NO COOPERATION!!! I'm not sure if the lack of support indicated this was a theft conducted by the management staff or maybe he's aware of this type of pattern. I have notified my insurance company, have been in contact with the investigating detective and most importantly disappointed in the lack of support, empathy or assistance from your staff. This was not at all what I expected when enlisting the service of your facility!

Two Men and a Truck Myrtle Beach

Two Men and a Truck Myrtle Beach

(27 reviews)

My elderly mom lives in coastal SC, and when my husband and I needed to move her to a smaller home,…read morewe utilized Two Men and a Truck. We are all too old for a "pizza and beer" style move. Troy, the representative who helped me through the pre-move estimate and paperwork, was wonderful to work with. We weren't 100% sure on the date of our move at first, and they were willing to wait and work with us to make sure we got the earliest date possible but best date for us. Troy's estimate also recommended three men, which we were fine with and booked. We received a call about 30 minutes before they arrived, and once they arrived, they got to work. When you book Two Men and a Truck, you're charged a travel fee and an hourly rate. I was worried that in a rural area, we would be charged a higher travel fee, but we were not. The company has a large service area. The three gentlemen who moved my mom's two-story home to the smaller one-story ranch did an excellent job. The price was incredibly fair for the service and professionalism we received. Nothing was broken, and the crew took good care of my mom's belongings as if it were their family member's move. they provided recommendations on where to place furniture in my mom's new-to-her home. Everyone was super professional and worked FAST. In fact, they finished the move a bit earlier than we expected. Paying with credit card or cash after our service was very easy, and we gave a well-earned cash tip. I recommend Two Men and a Truck for anyone in the Grand Strand for a move. I'm sure my mom will be recommending them as well by word of mouth Yelping.

Two men in a truck moved my sister and clearly damaged her large TV. They refused to provide any…read morecompensation. The TV was working perfect before they moved it. I would stay away from this mover.

Extra Space Storage - selfstorage - Updated May 2026

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