HORRIBLE EXPERIENCE! NEVER EVER EVER RENT FROM HERE!! Rented a van for two hours to move a ping…read morepong table. A $40 rental turned into $1300 plus tax (for a total of $1534) after they charged me for a "cracked odometer." Absolute and complete LIE!! We all know that there is NO WAY we cracked an odometer. They are SCAMMERS AND LIARS. Fortunately we used our American Express to pay the bill. They can expect a fight to the end. They will NEVER see the money and will never get our business again. We have used multiple other UHaul locations over the years, and never had an issue until we used this location due to it's proximity to the ping pong table. What a terrible excuse for a business. They don't deserve to carry the UHaul name. This is 100% FRAUD.

The mover were very fast. Came in time. Heartworkers. I…read morerecommend them 100%. very respectful young men.

Close to old Town Scottsdale this storage solution is nice. Cool temps through out the…read moreestablishment with plenty of room for storage space. My storage space is safe in a controlled locked unit with cameras. Reception area run by friendly staff.

My 3 rd time using this storage place. John is great. Place is clean. I feel safe using this…read moreplace. My movers have been here twice. I'll be here a while this time. Jo Ann

What you look for in self-storage...ease of access, cleanliness, courtesy, helpful staff…read more This is what Manager Dave and assistant Caitlin provide at this location. I'm very confidant in recommending StorQuest in Cave Creek!

the storage facility is immaculate. Access is easy. Prices are very reasonable. Renting my locker…read moreand then ending it was absolutely easy and frictionless. The manager, David Westgard, was helpful, professional and friendly at both ends of my tenancy. If I wasn't leaving the area, I'd still be using them

Thank you All State Storage at Lone Mountain and Cave Creek Road Cave Creek, AZ. Our Junk Removal…read moreBusiness - Rubbish Works of Phoenix used your unit for 10 Years to store our tools and recycled materials! You appreciated our long-term rental and kept our rates reasonable. You always are nice and pleasant to do business with! Highly Recommended! Family Run - Always Great! Rita B of Cave Creek AZ https://www.allstateselfstorage.com/#:~:text=Welcome%20to%20AllState%20Self-Storage%20in%20Cave%20Creek%2C%20Arizona.,affordable%20prices%20with%20the%20best%20customer%20service%20possible.

I really like this location. The staff is courteous and professional. The units are easy to access…read more I think they are great!

Clean, cool, safe!…read more Thought the whole process was easy! Would recommend to anyone in the area looking for storage.

Within STORE at the Grove is Cave á Vin, a state-of-the-art, secure, insulated, underground wine…read morestorage facility. Multiple cooling/air handler units ensure a consistent temperature of 55°F (13°C) and 60+% RH throughout the cellar area. Measured vibration is less than 0.0008 g (less than 0.1 Gal). A single key code of your choosing allows both property entry and cellar entry. Access to the property and cellar is available from 8 AM to 10 PM daily. The LED lighting in the locker area turns on and off automatically and can also be manually switched on or off. Lockers are available in two sizes: 3' x 3' and 4' x 3'. Each locker is approximately 3'7" high. You can buy a lock there or bring your own. As I have moved around the country, I have encountered several wine storage cellars over the years. This one is by far the best in terms of climate controls and ease of access. It's worth checking out.

The lady that runs the storage facility is horrible she profiles people, and if she thinks you're…read morehomeless you get evicted! I mean United States veteran and I was totally disrespected the worst I've ever been by Colleen her husband on the other hand was very respectful and good customer service!! Now granite I'm not going to say that I was the perfect tenant because I was there a little bit too long but I was working the whole time I was there and she said that I was sleeping overnight which was not the case and she also went into my unit without me in there because I didn't lock my unit the right way so she decided that she would take it upon herself to go inside of it which is totally illegal,worst storage facility I ever rented from, and will never rent from them again, and advise other people not to rent there

Started here after reading the great reviews -- rented two units, one climate controlled. Mid-move…read more(organizing everything from an eviction), the manager Colleen grabbed a rack I was moving and told me I couldn't have 'walls' or be on my phone in my own unit. Weeks later, got an email saying I stayed too long overnight and was threatened with losing 24-hour access -- despite the facility advertising 24/7/365 gate access in writing, on their site and in their own emails. Then came a rent increase notice from $102 to $215/month, more than double. My partner won't even go back during business hours after how Colleen treated her. Found comparable climate-controlled storage elsewhere for a fraction of the price. Disappointing after such a strong start.

Always great and friendly service, very attentive and always in and out, I never have to wait here!…read moreMy favorite Uhaul store for sure! I love the staff and service!!!

This UHaul is tucked away but the young lady that helped me was very kind. She was very patient…read morewith the older gentleman who was there before me. There are also storage units on the property; I was just there to return items rented in Phoenix.

Avoid This Location -- Dishonest Staff and Zero Accountability…read more I had one of the worst customer service experiences of my life at the Public Storage on Becker Ln in Scottsdale, all thanks to an employee named Deja. As a professional locksmith, I lost the keys to my personal lock (purchased from Public Storage) and was verbally given permission by Deja to access my unit by picking or cutting the lock if needed. Despite my skill, the awkward placement made picking difficult, so I carefully cut one of the two latch holes -- not the door or the lock itself -- and gained access. The next day, I returned to find an overlock on my unit. Deja now accused me of "vandalizing" the latch, charged me $95 in "damages," and told me I had to vacate the unit. This, despite her having authorized the very action she now pretended never happened. She clearly overstepped, and when it backfired, she twisted the story to protect herself. When I calmly returned to dispute the charge and remind her of her own words, she changed the subject and played the "you made me uncomfortable" card -- a tired, baseless excuse to deflect accountability. If I had truly been aggressive or threatening, why wasn't security involved? Why wasn't a report filed? Why not pull the security footage? Because she was lying. Corporate and the district manager were no help -- they blindly took Deja's side and justified the $95 fee by claiming the latch was replaced. That was a lie. When I returned to vacate the unit (as ordered), the original latch was still there and fully functional. No repair was ever done. To add insult to injury, my access code had been disabled -- an hour before closing -- until corporate gave me a new one. More petty behavior, likely designed to block me from discovering that no repairs had been made. This experience made it painfully clear: this location enables unprofessional behavior, protects dishonest staff, and punishes customers who speak up. Deja showed zero integrity, and her management backed her lies instead of investigating the facts. If you value transparency, professionalism, and basic fairness -- avoid this place at all costs. **A footnote regarding the ridiculous 5 star reviews on this page: I'm sure all these customers just couldn't wait to get out their phones and leave shining all star reviews for this person, Deja, and every customer amazingly and coincidentally made sure to mention her by name in every single 5 star review. Either she is the single greatest customer service agent in the history of customer service or these customers all received a discount of some kind in exchange for leaving a positive 5 star review and including Dejas name. I'm not going to give my opinion on which scenario is the correct one, but I'll leave it up to you, the reader, to decide. I'm sure you'll come to the correct conclusion just as I did. Its a violation of Yelp TOS to give discounts or compensation of any kind in exchange for positive reviews, but that's okay, you can see in every bought review, again her DM replies and backs her shady practices. Shame on you Public Storage. I expected more from a corporation of your size.

Deja is absolutely amazing, she helped me out a bunch especially in accommodating me when I…read morerealized the original unit I purchased was too small. Went above and beyond it was truly appreciated in a stressful time! Whoever her boss is give this woman a raise she more than deserves it!