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    Extra Space Storage

    3.0 (2 reviews)
    Closed • 6:00 am - 10:00 pm
    Updated 3 months ago

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    2 months ago

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    Emily S.

    Thanks, Shannon! We're glad Abby Keith made such a great impression.

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    7 months ago

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    Emily S.

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    US Storage Centers

    US Storage Centers

    (20 reviews)

    I'm new to San Antonio, so you don't know this about me yet, but I don't give out 5 star reviews…read morewilly-nilly. 5 stars are for those who go above and beyond. 5 stars are for the cream of the crop. And here I am giving one of my rare 5 star reviews, so you can imagine how stupid I feel because I forgot her name. I told myself I wouldn't do that and I did. My stupidity aside, this is your place and she is your gal. First, I ordered a unit online and that was so easy. Then I called and organized the delivery of moving pods. Which sounds easy, but working with moving pods was harder than I thought it would be. And she was so nice through all of my confusion and went out of her way to help me. Which I really appreciated because I was very stressed out at the time. Then the moving day came and I had issues with the moving company and the pod company and organizing the two. I spent the whole day in the parking lot waiting on people. And I ended up having to go into the office several times that day, for various odd reasons. Every time, she had to get up and come open the door. I felt really bad about that. But she continued to be smile-y and helpful. It was a hard, painful day for me and she was the bright spot. Thank you, B--something. Oh, it's on the tip of my tongue. Paying the bill is really easy. I pay by phone, but there are, like, 3 or 4 other ways. I have a great unit. The grounds are secure. I am very happy with my whole experience.

    I've been a customer of US Storage Centers for over a year, and they initially offered some great…read morerental deals. However, they gradually increase the rent for the same unit, which is a blatant scam. They also claim that the unit's price will increase in 30 days, but a few days later, they charge the new price that was supposed to be implemented 30 days later. The company is incredibly unprofessional and unresponsive, especially the management. I've visited their office three times to address these issues, and they promise that Yolanda Pena will contact me. She never does. I've also called their number and spoken to the call center, who assures me that the property manager will contact me. Yet, she never does either. Overall, US Storage Centers is a terrible company that shows no regard for its customers, rent elsewhere.

    Boerne Post Haus - Private Mail Boxes Available

    Boerne Post Haus

    (13 reviews)

    Came by to send over my friend's luggage that she left behind, I wanted to support a local business…read morevs a direct UPS/FedEx store front. Was greeted right away by Joe, very nice and helpful! And pricing wasn't super expensive as well for sending that over to my friend! He even had it placed in a shipping box as well! Great spot! Will return for any more items that need shipping!

    I wanted to support this local business through print orders for my business, but caught on an…read moreinvoice that we were charged a 60% up charge on copies made totaling over $80 ontop of the copy order. When I reached out to them directly to clarify why we were charged this, I was told that it is their standard for same-day orders, which seems excessive when it is just opening an email file and clicking 'print'. I stated that if there was going to be a substantial up charge, he should've made that clear to see if I was willing to accept this fee or wait their 3-day timeline for an order before moving forward, and that sneaking it in on an invoice and charging my card for that fee was not acceptable. He said he would make an effort to communicate these fees better in the future and after several emails back and forth it was offered that the up-charge would be refunded. The credit has never been issued and when I followed-up, I am no longer being responded to. Beware of ridiculous charges and sneaked in fees and resolutions promised never to be provided.

    Extra Space Storage - selfstorage - Updated September 2026

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