So glad I'm getting my stuff out of these filthy storage buildings!!! They've not only raised the…read moreprice multiple times in the last year (DURING THE PANDEMIC!) but are extremely disgusting. Found that my stuff had rats chewing on it. How could there even be rats without food?! Then they're very rude about everything. Charge you fees saying the payment was late then I call and they say it was an error. Ridiculous!!! Started off paying $100 ended at $200 and that just since January.

Service has been great since I've been storing at this location. Recently changed to a smaller…read moreunit and it was easy and fast to get done. Heather is kind and professional and always provides great customer service.

I have had a storage unit here since I moved 12/2020. I have one of the climate-controlled units. I…read morehave found it to be clean and at a good temp every time I go there. They have carts to use to move items back and forth to your car. Owners very friendly and helpful whenever I have needed anything. Really appreciate a good place to store my stuff.

We're a non-profit, and we rented here for a couple years while our offices were in transition…read more They went through their own transition while we had a unit with them, and it was near seamless. We had a minor issue with their credit card processing, and they fixed it quickly. Their staff are easy to work with as well.

I needed a last-minute local move in Dallas, and Element Moving & Storage came through big time…read more From the first call, their office staff was friendly and responsive, and they were able to get me on the schedule the next day. The movers showed up on time, worked fast, and took great care wrapping and protecting my furniture. They moved me from dallas to north dallas in just a few hours with zero damage and no stress. If you need reliable, professional movers in Dallas for a same-day or short-notice move, I can't recommend Element Moving & Storage enough. Fair prices, great service, and a crew that knows what they're doing.

They did not provide tje quote that we requested and were much more expensive then the other movers…read morewe called.

Less than zero stars! Horrible! What started as a good experience turned out to be the worst moving…read morecompany I've ever used! There are plenty of other moving companies to choose from... DO NOT HIRE THIS COMPANY! I had them move my 1 bedroom apartment contents from an apartment to storage & then storage to a new apartment. I thought they were a bit overpriced but the movers were hard workers & it was worth the extra fees etc. The 2nd move is when they broke a bunch of furniture, busted a drawer to a chest, broke trim off a brand new (expensive) bed, broke a glass shelf and more. They became extremely difficult to deal with as soon as they knew the movers damaged my belongings. It's been almost 2 months of back & forth only for them to offer me $41! They have been combative, rude, insulting and disrespectful. I could go on but I won't... spread the word to never use this company!

I had such a wonderful experience with Rish Elite Moving! The communication from the staff was…read moreexcellent. And my movers were the best I've ever had! They were so professional and got the job done quickly. I highly recommend this company for all your moving needs!

I hired a moving company for my apartment move, initially quoted $1,185 based on my items, with…read more$350 paid upfront. When the movers arrived 20 minutes late, I was informed that the cost would be based on square footage instead, increasing the remaining $835 by over $1,000. The mover refused to give a final quote until everything was loaded and was rude and careless, damaging my apartment during the process. He held my belongings under duress, demanding an additional $850, claiming it was a "deal." After paying, I discovered he left items at my old apartment and poorly reassembled my dresser, using my tools to fix it. A week later, he called accusing me of lying about the apartment damage, despite my photographic evidence, and offered to "fix it" so I could drop the matter, also refusing to share his name or company address. The owner, Olvin, was also rude and unprofessional, dismissing my concerns with profanity. Their conduct throughout the move was unprofessional, dishonest, and disrespectful.

Second Time we used this Moving Co, Both times very Efficient Especially Chris & Cesar handle…read moreeverything and then More! By handling some items that were very Dear to meAnd there was a third Elderly Black Man also that was working very hard and unfortunately didn't get his name But was very Efficient as well. Would Highly recommend this Co

This was my first time using a storage unit. Jill really helped me and was very helpful and polite…read more Explained everything to me and how it works. She was a wonderful and has excellent customer service care! I will be referring others.

The Westmoreland Public Storage is Great!! Even though I moved to Irving, my storage is in Dallas,…read moreand I am very pleased. The Customer Service from Juan is 5 Star. On my move date, my movers accidentally brought things to Irving that should have gone in storage. We took my things back to the storage, and my key broke in the lock. I was very tired from a long day of moving. Juan made the situation all good!! I knocked on the door for the property manager. Juan came to the door, I explained what happened and he did not hesitate in helping. The movers tried to remove the key, and were unsuccessful. Juan came to my storage and got on his knees, while pushing the key from the back to free it from the lock. It did not happen, so I had to return some items to the garage, where I moved from. Juan stayed and tried to free the key, but could not. He called me later in the evening to let me know he could not get the key removed, but he will notify his manager. The next call was Juan telling me a new lock was placed on my storage door, after they had to cut the original lock. I really appreciate how Juan handled my situation. He called and kept me informed, through everything, until the lock was replaced and I received new keys. Thank You Juan for Excellence in Customer Service!! - Gayla S Irving Texas

Fast, friendly service. great location and price for the unit size. Would highly recommended!read more

My son was moving back for the summer, and I needed a storage unit asap. I had never rented one…read morebefore, so I did not know what size we needed. The friendly and professional manager at Mansfield Self Storage asked me what I would be storing and got us the perfect sized unit. Not only did they not try and up-sell me butthey gave me a $10 per month discount for inquiring online. :) A+++

I'd never use this company again. Have been a customer for…read moremany years, and their customer service has declined drastically the last couple years. Always late. Always cancelling at the last minute and telling me to find someone else. If this is how they treat their long term customers, I can't imagine what they do to their new customers.

Have used Alexis Delivery for years! Very organized and efficient! Would definitely recommend!read more